5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Estelar La Fontana impresses guests with its beautiful ambiance and exceptional service, consistently providing pleasant stays. The hotel’s staff receives high praise for their attentive and super clean management, maintaining a level of professionalism that many guests find highly recommendable. However, there are mixed reviews concerning the hotel's five-star rating. Some visitors feel that the facilities and services, such as the quality and variety of breakfast, room amenities including the absence of a coffee maker and room service, do not align with the expectations of a five-star establishment. The taxi service also has room for improvement. Despite these concerns, many still recognize the hotel as excellent and superb in numerous aspects, though there is a noted disparity in quality-price relationship. Overall, while the hotel receives commendation for its excellence in service and presentation, there are areas where enhancements could bring its offerings in line with its five-star aspirations.
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