InfoSummary of reviewsUNO Hotel Chapeau Noir - Free Parking is a small, cozy and family-run hotel with a convenient location suitable for easy accessibility, either to nearby cities or cross-border. The hotel offers a superb dining experience with delicious food and live music entertainment is a highlight according to guest reviews. The breakfast buffet is praised for its homemade jams, fresh scrambled eggs and variety of options available, served in a winter garden that adds to the hotel's charm. The rooms are individually designed, well-maintained and clean, providing a great sense of comfort, even with limited space. The staff at UNO Hotel Chapeau Noir - Free Parking is highly commended for their exceptional friendliness and kindness, providing fantastic service to ensure a pleasant stay. Overall, UNO Hotel Chapeau Noir - Free Parking comes highly recommended for hospitality, dining experience, cleanliness and accommodating staff. Show more
InfoSummary of reviewsLe Patio d'Oscar is consistently praised for providing a harmonious blend of serene rural charm and urban proximity. Its ideal location just 10 kilometers east of Metz offers guests tranquility and convenience, with easy access from the A4 motorway and secure parking facilities that contribute to a worry-free stay. Despite the occasional challenge of finding the place in the dark, guests appreciate its peaceful setting, enhanced by a pleasant patio and easy reach to various attractions.
The breakfast experience at Le Patio d'Oscar stands out for its quality and delightful flavors, showcasing French tastes with local products like freshly baked bread and honey. Guests enjoy the variety available, from croissants and baguettes to Camembert cheese, with the option to dine in a charming patio setting contributing to a memorable start to their day.
Le Patio d'Oscar excels in offering stylish, comfortable rooms that are impeccably clean and functionally designed. Guests particularly commend the comfort of the beds, including remote-controlled, electrically adjustable ones, ensuring a restful night's sleep. The warmth and attentiveness of the staff further enhance the experience, with the owner Christophe noted for his welcoming and genuine hospitality, creating a calming and friendly atmosphere.
The hotel's commitment to cleanliness is evident throughout its facilities, with super clean, virtually new conditions consistently noted by visitors. Every detail in the decor and amenities reflects thoughtful care, establishing a fresh and inviting environment.
Overall, Le Patio d'Oscar impresses with its high-quality accommodations, exceptional staff, and strategic location, making it a preferred choice for guests seeking comfort, convenience, and a welcoming retreat. Show more
InfoSummary of reviewsNovotel Saint Avold is celebrated for its strategic and convenient location close to the A4 motorway, making it an excellent choice for travelers on long road journeys who seek a comfortable stopover. The tranquil, forest-surrounded setting ensures a peaceful stay, away from the noise of highways, while maintaining easy access to major travel routes. The large parking facilities and nearby amenities like a restaurant and supermarkets enhance its appeal.
The breakfast at Novotel Saint Avold has a mixed reception. It is often praised for its variety and quality with highlights including fresh croissants, fruits and a selection of both sweet and savory items. However, views are divided due to the high price and occasional organizational issues. Despite the negative points, many guests find it in line with typical French standards.
Dinner service, however, faces significant criticism. Guests frequently report that the food quality does not match the high prices with some likening the offerings to canteen food. Issues such as limited menu options, cold or improperly cooked meals and poor service are common complaints. Despite the pleasant dining decor, improvements are necessary to meet guest expectations.
The rooms receive mixed feedback. Newly renovated rooms are appreciated for their modern aesthetics, cleanliness and comfort—particularly the comfortable beds and spacious environments suitable for families. However, some rooms are outdated with complaints about worn-out furnishings, musty smells and inconsistent air conditioning. Cleanliness standards vary with some rooms noted as spotless while others suffer from maintenance issues.
The hotel's cleanliness overall shows inconsistencies. Many guests report clean and well-maintained rooms but some areas suffer from issues like dirty carpets and mold, possibly due to ongoing renovations. Despite some lapses, many find the basic cleanliness adequate.
Staff at Novotel Saint Avold are frequently praised for their friendliness and professionalism. Guests appreciate their warm, welcoming attitudes and helpfulness, though there are occasional mentions of slow service and language barriers. Overall, the staff's positive interactions enhance the guest experience significantly.
The free WiFi receives commendable feedback, often described as reliable and functional, making it a dependable option for guests needing connectivity.
The outdoor pool is a well-liked feature, noted for its cleanliness and family-friendly atmosphere. Despite occasional maintenance issues and closures, the pool remains a delightful addition to the hotel amenities, providing a pleasant experience for both adults and children.
Parking facilities at the hotel attract consistent praise for being ample, free, secure and convenient, especially beneficial for those traveling by car.
Novotel Saint Avold is generally family-friendly with spacious family rooms, a pleasant pool and amenities that accommodate children, making it a suitable choice for family stays. Although there are minor inconsistencies in family services, the overall experience is positive.
The beds at the hotel are another strong point, frequently described as very comfortable with high-quality bedding, contributing to a good night's sleep. However, some guests noted issues with sofa beds and the occasional stained bedding.
In terms of its four-star rating, guest opinions are divided. While some find it a pleasant and adequate four-star experience, others feel the hotel falls short of the expected standards, citing issues like unrenovated rooms and general wear and tear. Overall, travelers might find Novotel Saint Avold a decent stopover, particularly if fortunate to stay in one of the more modernized rooms, but should temper expectations in line with the varied feedback. Show more
