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Summary of reviewsFlat's Brasília is highly regarded for its exceptional location, cleanliness and service. Guests appreciate its strategic placement, offering convenient access to the airport, main tourist attractions and key sites such as Sara Kubitschek Park and local consulates. The area is described as quiet, safe and closely located to markets and restaurants, making it ideal for both business and leisure travelers.
Cleanliness is a standout feature at Flat's Brasília with reviewers consistently praising the spotless, well-maintained and spacious accommodations. Comfortable beds, high-quality bedding and immaculate bathrooms contribute to a welcoming and home-like environment. The overall organization and functionality of the apartments enhance the appeal, making it a suitable choice for families.
The staff, particularly host Ana Paula, are commended for their friendliness, helpfulness and professionalism. The team's dedication and excellent communication ensure a smooth and enjoyable stay from booking to check-out. While some minor issues with individual staff members were noted, the overwhelming majority of guests reported positive interactions, further enhancing the hospitable atmosphere.
Although Wi-Fi reception is inconsistent with some guests experiencing strong signals and others facing connectivity issues, it does not significantly detract from the overall positive experience. Parking is also generally satisfactory with ample space and 24-hour reception support. However, securing a spot can occasionally be challenging.
In summary, Flat's Brasília offers a clean, comfortable and well-located accommodation option in Brasília, supported by excellent customer service and convenient amenities, making it a highly recommended choice for travelers.
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