InfoSummary of reviewsGrand Heykel Hotel in Bursa is a favored choice for travelers due to its prime location in the heart of the city, offering easy access to iconic attractions like Bursa Grand Mosque and Koza Han. Guests appreciate the convenience of nearby cafes, shopping centers, and accessible public transport, enhancing their city exploration experience. The hotel's central position also allows guests to enjoy the lively atmosphere while soaking in picturesque views and enjoying the charming business district.
The hotel’s breakfast offering stands out with a stunning rooftop setting providing panoramic views of the city. Guests enjoy the generous buffet-style breakfast featuring a variety of local specialties alongside traditional Turkish dishes and familiar options. The setting is described as pleasant, with the kind and attentive staff ensuring a satisfactory experience, despite some calls for increased variety.
While room sizes receive mixed reviews, many guests highlight the overall cleanliness and comfort of the accommodations. The beds are particularly praised for their comfort, contributing to restful nights. Some rooms are noted for compactness, especially the bathrooms, which often require attention to size and practicality. Enhanced room maintenance and addressing occasional smoke odors could improve guest satisfaction.
The staff at Grand Heykel Hotel is consistently praised for their hospitality and attentiveness. With helpful English proficiency and an eagerness to assist with luggage and provide local insights, the staff, including notable mentions like Mr. Cafer, Khaled, and Muhad, make guests feel welcomed and valued. Their role is crucial in elevating the guest experience, contributing significantly to the hotel's charm.
Wi-Fi service at the hotel is varied, with stronger signal strength noted on higher floors, ensuring connectivity in certain areas like the lobby. However, challenges with stability and occasional interruptions are reported, particularly in rooms.
Families appreciate the hotel’s accommodation layout, suitable for four people with dedicated spaces, along with a well-equipped play area and engaged staff enhancing the stay. While space concerns are noted, the overall sentiment reveals the hotel as a welcoming environment for families seeking relaxation and entertainment for children.
Although rated three stars, Grand Heykel Hotel offers a favorable cost-benefit ratio and addresses basic expectations with satisfactory service and cleanliness. It’s an appealing choice for budget-conscious travelers prioritizing location and friendly service over luxury amenities, presenting an inviting option to experience Bursa without sacrificing proximity to city highlights. Show more
InfoSummary of reviewsGold Majesty Hotel in Bursa is highly praised for its prime location, offering both convenience and accessibility. Situated in the lively Nilufer district, the hotel provides easy access to Marka Mall, the best shopping destination in the city, as well as beautiful parks and other attractions. The area is vibrant yet quiet, with ample dining and entertainment options nearby, making it an ideal retreat for those wishing to explore both local and regional attractions.
Guests consistently express satisfaction with the breakfast offerings, which include a diverse and delicious array of Turkish and international cuisines served in a generous buffet. The attentive hospitality further enhances the dining experience, making it a standout feature of their stay.
The spacious and well-decorated rooms are another highlight, recognized for their comfort and cleanliness. While minor variations in room setup and some bathroom issues are noted, the overall experience remains positive. The hotel's dedication to cleanliness and organization ensures a pleasant environment, although minor improvements in some areas could be beneficial.
The staff at Gold Majesty Hotel receive abundant praise for their helpfulness, politeness, and friendliness. Exceptional service is a common theme among reviews, with particular commendations for the reception and restaurant staff. Language barriers are occasionally reported, but they do not detract from the positive guest interactions.
Overall, Gold Majesty Hotel offers a comfortable and enjoyable stay, marked by its excellent location, satisfying breakfast, spacious rooms, and outstanding service. Show more
InfoSummary of reviewsBursa Grand Family HOTEL enjoys an exceptional location right in the heart of Bursa city center, directly opposite the Ulu Camii (Grand Mosque) and a short walk from the Grand Bazaar. This prime location provides guests with easy access to major historical landmarks, markets and restaurants, ensuring a vibrant and culturally rich experience. Public transport options, including taxis, trams and buses, are conveniently close, making it ideal for exploring the city.
The hotel's breakfast offerings receive positive reviews for their delicious and varied options with traditional Turkish breakfast items being particularly praised. Guests appreciate the good value for money and the inclusion of breakfast in the booking price, as well as the quality of the food, especially the breakfast tea. Occasional inconsistencies, such as cold food or lack of variety towards the end of the buffet time, were noted but generally did not detract from the overall positive experience.
Guest rooms at the hotel have mixed feedback. While many visitors praise the rustic charm, cleanliness and comfort of the rooms, some found the family suites to be small and cramped. Cleanliness and upkeep were also noted as areas needing improvement with some guests highlighting issues like unpleasant odors and dated bathroom facilities. However, the comfortable beds and cozy ambiance, along with functional amenities, contributed positively to the stay.
Cleanliness reviews are mixed. Many guests found the hotel to be clean and well-kept with bright and cozy rooms maintained by friendly staff. However, some encountered issues with inconsistent cleaning schedules and dated conditions. Despite cleanliness concerns, the staff consistently received high praise for their friendliness, professionalism and helpfulness, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their exceptional service. Many guests commend staff members for their professionalism, multilingual abilities and willingness to assist with various needs, making visitors feel at home.
Wi-Fi service at Bursa Grand Family HOTEL is well-regarded for its reliability and strong signal, ensuring guests remain connected throughout their stay. Occasional issues with connectivity were minor and quickly resolved by the helpful staff.
Parking poses some challenges as the hotel does not have its own dedicated parking lot. However, off-site parking options are available within a short walking distance, although these may come with additional fees. Guests should be prepared for potential coordination with hotel staff to find suitable parking solutions.
The hotel is highly rated for its family-friendly environment. Guests appreciate the spacious family rooms and a cozy ambiance that caters well to those traveling with children. While some rooms may feel cramped for larger groups, the overall comfort and proximity to major attractions make it a favored choice for families.
Beds at the hotel receive consistent praise for their comfort and clean linens, contributing to a restful sleep. Although a few guests found the mattresses too soft, the majority enjoyed a comfortable sleeping experience.
For business travelers, BURSA GRAND FAMILY HOTEL & SpA provides a conducive environment with attention to detail for a productive stay. Support for business meetings and convenient transportation options to Istanbul airport make it a practical choice for professionals.
In summary, Bursa Grand Family HOTEL offers a well-rounded experience with its exceptional location, professional staff and comfortable accommodations, making it a preferred option for both leisure and business travelers. Show more
