Summary of reviews related to the 'Accessible' category
Foxhills has both positives and negatives for guests with disabilities. Some staff members were not knowledgeable about accessible facilities, but the evening receptionist was very helpful in assisting with the ramp and finding the disabled bathroom. The rooms were spacious and suitable for wheelchair users, but the cobbled paths and poorly lit areas outside presented challenges. The accessible rooms were also located too far from the reception and food areas. Additionally, the main building disabled toilet was in poor condition and not well-signposted. Some rooms had bathrooms on different floors, which could be inconvenient. Overall, Foxhills is an option for registered disabled guests, but improvements in accessibility are needed.
Holiday Inn London-Shepperton by IHG, offers a serene retreat in a tranquil countryside setting, appreciated for its clean and quiet surroundings. While not ideal for those seeking easy access to central London without a vehicle, the hotel's convenient location near the airport, plentiful on-site parking and ease of access cater well to travelers, particularly those with cars. The hotel's friendly and efficient staff significantly enhance the positive guest experience.
Breakfast at the hotel receives high praise for its variety and quality, providing a delightful start to the day despite occasional chaos during peak times. The dinner experience, though receiving mixed feedback, is often noted for its good food quality and value, especially for families with children who eat for free. The lack of vegan options and pricing are noted as areas for improvement.
Guests consistently commend the hotel's spacious, clean and comfortable rooms, which feature modern furnishings and cozy beds. The serene environment and the availability of a swimming pool make it a good choice for families, further highlighted by child-friendly amenities.
Cleanliness is a standout feature with guests praising the well-maintained rooms and overall hotel environment. The staff are frequently described as polite, friendly and accommodating, enhancing the stay with their professionalism and attentiveness.
The swimming pool is highly regarded, providing a warm and relaxing experience for guests, particularly families. The ample, on-site parking is another strong feature, offering convenience and sometimes inclusive in the room rate, though additional charges for parking are occasionally mentioned.
Overall, Holiday Inn London-Shepperton by IHG, excels in offering a peaceful and comfortable stay with excellent staff service, clean facilities and family-friendly amenities, making it a well-rounded choice for travelers.
The hotel has accessible parking with a step-free, lit route. It features a ramp for the main entrance, a hearing loop at reception, and an accessible WC on the ground floor. Two bedrooms have accessible features, including a low bath or walk-in shower, lower sink, grab rails, bathroom alarms, and vibrating fire alarms.
Summary of reviews related to the 'Accessible' category
Sandown Park Lodge offers some commendable features for guests with disabilities, providing appropriately accessible rooms that are both comfortable and convenient. The hotel's prime location near the racecourse and Esher high street ensures easy access to local attractions, adding to the overall convenience for disabled guests. However, there are areas where accessibility could improve. The absence of a lift presents challenges, especially for accessing upper floors, though the staff's willingness to assist with luggage helps mitigate this issue somewhat. The shower setup with the bath being too high and some tight room spaces for wheelchair users, also indicate room for enhancement. The proximity to amenities and thoughtful staff assistance indicate that with some improvements, Sandown Park Lodge could better meet the needs of all its guests.
Summary of reviews related to the 'Accessible' category
De Vere Horsley Estate presents a mixed experience for guests with disabilities, emphasizing some positive aspects despite several concerns. The hotel staff show commendable attentiveness, often going out of their way to find more accessible rooms when needed, which reassures guests with mobility issues. There are dedicated facilities such as disabled parking, grab rails, ramps and excellent disabled access, which make it generally accessible.
However, there are some areas requiring improvement. The reception and main building are not very accessible and the absence of a lift poses challenges, particularly for those needing assistance to the first floor. Some grab rails were reportedly unstable, affecting their safety and usability. Specific amenities were not on par with those previously offered and the accessible options were not always well communicated. Despite these drawbacks, the overall accessibility, flat terrain and helpful staff make it a suitable choice for many guests with limited mobility, promising ease of movement and support.
Thatchers, Leatherhead East Horsley offers a remarkable retreat nestled in a delightful and tranquil setting. The hotel's superb location provides easy access to major routes and nearby attractions, making it an ideal base for exploring the Surrey hills and surrounding areas. Guests frequently commend the serene atmosphere, enhanced by beautifully maintained park-like gardens, ample parking, and tastefully decorated spaces.
The culinary experiences at Thatchers, Leatherhead East Horsley are well-received, with breakfast and dinner offerings consistently praised for their quality and flavor. Guests enjoy a varied and fulfilling breakfast selection, accompanied by friendly and efficient service, providing a satisfying start to the day. Dinner also stands out, with many describing the meals as excellent and superb, complemented by attentive and amiable staff.
Rooms at the hotel are lauded for their spaciousness, cleanliness, and modern decor, providing a comfortable haven for travelers. Recent renovations have introduced stylish updates, enhancing the guest experience. Some areas do show signs of wear, yet the overall atmosphere remains inviting and charming. Additionally, the hotel’s staff receive high praise for their friendliness, professionalism, and dedication to creating a welcoming environment.
Families find Thatchers, Leatherhead East Horsley accommodating, with well-appointed family rooms and helpful amenities such as fridges and extra campbeds. Despite minor setbacks related to ongoing refurbishments, the hotel remains a favored choice for families seeking a pleasant stay. The comfortable beds and well-maintained rooms contribute to restful nights, with the majority of guests enjoying a sound sleep.
Overall, Thatchers, Leatherhead East Horsley is celebrated for its exceptional service, strategic location, and delightful dining options. Although there are occasional inconveniences, such as service disruptions due to refurbishments, the hotel offers notable value and a memorable stay for guests who appreciate its charm and hospitality.
The Foley, nestled in the picturesque village of Claygate, emerges as a highly commended choice for travelers seeking a harmonious blend of city and countryside experiences. Its strategic location allows guests easy access to the heart of London while offering a peaceful retreat surrounded by the serene greenery of Surrey. The charming village provides an array of shops and amenities, further enhancing its appeal.
A standout feature is the exceptional breakfast experience, lauded for its generous offerings and quality ingredients. Guests find the diverse menu satisfying, with options like the Crab Royale and traditional full English breakfast earning particular praise. The dining experience overall, including dinner, is characterized by high-quality food and attentive service, cementing The Foley as a culinary destination.
The accommodations shine with spacious, beautifully designed rooms that combine style and comfort. Guests appreciate the luxury linens and comfortable beds, ensuring a restful night's sleep. The attention to detail, including well-appointed bathrooms and modern amenities, leaves a lasting impression. The hotel's emphasis on cleanliness and maintenance does not go unnoticed, contributing to a welcoming and tidy environment.
The Foley's staff receives widespread acclaim for their professionalism and warmth, consistently going above and beyond to enhance the guest experience. The ease of parking adds to the hotel's convenience, with ample and secure options available. The overall boutique charm, characterized by a blend of warmth and sophistication, makes The Foley a memorable and inviting choice. With its excellent service, competitive pricing, and thoughtful amenities, it offers a highly satisfying stay that prompts many to return.
This hotel offers entrance ramps to the front and rear entrances, a movable wheelchair ramp, and an elevator ramp from the car park to the function center. Accessible guest rooms feature wider doorways and a call-assistance alarm system. A seated shower is also available.
Summary of reviews related to the 'Accessible' category
Gorse Hill Hotel presents several challenges for guests with disabilities. The property lacks a lift service, making the numerous stairs to the rooms particularly difficult to navigate. Some rooms are located far away and are not easily accessible. Even the designated wheelchair-accessible rooms come with their own set of issues, including being situated at the end of a corridor or across a courtyard, both of which may prove inconvenient for disabled guests. Additionally, the bathrooms are not ideally equipped for those with mobility issues as they feature a shower head over the bath rather than a proper accessible shower. Overall, the accessibility features at Gorse Hill Hotel need significant improvements to adequately accommodate guests with disabilities.
Great Fosters near Windsor is a beautiful and historic property, set in stunning gardens that provide a relaxing and tranquil environment for guests. While some guests have had mixed experiences with the breakfast, dinner, rooms and cleanliness, the exceptional staff and comfortable beds stand out as some of the hotel's standout features. The outdoor pool and gardens are also highlights of the hotel, offering a lovely setting for guests to unwind. Great Fosters is a family-friendly hotel with much to offer, including a nursery suite for parents with babies. The Tudor Manor House adds to the hotel's allure, making it perfect for history buffs and lovers of architecture. Overall, while there may be some room for improvement, Great Fosters is undeniably a beautiful property that provides a wonderful escape from everyday life.