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Summary of reviewsSleepOver Phabeni is widely praised for its excellent location and thoughtful accommodations, making it a top choice for visitors planning to explore Kruger National Park. Situated just moments away from the Phabeni Gate, the hotel offers easy access to the park while also being conveniently close to amenities in Hazyview. Although the property can be challenging to locate at night, it provides a peaceful and strategic base for safari goers.
Guests commend the hotel for its clean and modern rooms, which are well-maintained and serviced daily. The spacious bungalows, combined with a cozy aesthetic, ensure a comfortable stay, further enhanced by friendly and attentive staff. Cleanliness is a key highlight, with rooms and the overall property kept immaculate, featuring comfortable beds and modern amenities that contribute to a calm and restful experience.
The staff at SleepOver Phabeni are notably warm and welcoming, offering exceptional service that leaves a lasting impression on guests. Led by the dedicated manager, Jacques, the team is recognized for their friendliness and readiness to assist with any needs, ensuring guests feel safe and valued throughout their stay. This welcoming atmosphere is complemented by beautiful views of the sunrise, adding an extra layer of satisfaction for visitors.
While the hotel offers WiFi access, feedback is mixed, with some guests experiencing connectivity issues, particularly within the rooms. More reliable connections are found in common areas, although this may impact guests needing consistent internet access during their stay.
Overall, the combination of prime location, clean and comfortable accommodations, and exceptional staff service makes SleepOver Phabeni a highly recommended destination. Despite minor challenges with WiFi and locating the property at night, the hotel provides great value for money, promising a seamless and memorable experience for those exploring one of South Africa's premier safari destinations.
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