The staff at Holiday Inn Indianapolis Airport by IHG, are widely praised for their exceptional service and hospitality. Guests consistently highlight the friendly and accommodating nature of the staff, who go above and beyond to make their stay comfortable. The front desk receptionists are welcoming and knowledgeable about the area and the housekeeping staff is kind and personable. Shuttle drivers are also commended for their friendliness and efficiency. Overall, the staff at this hotel are described as amazing, exceptional and wonderful, providing guests with great customer service. While there have been a few isolated negative experiences, the overwhelmingly positive reviews make this hotel a great choice for those seeking excellent staff.
The TownePlace Suites by Marriott Indianapolis Airport is a recommended hotel for travelers who want quick access to the airport. The location is clean, convenient and provides a free airport shuttle. The rooms are like little apartments, spacious, modern and come with full kitchens. The beds and showers are comfortable, perfect for relaxation after a long flight. The hotel is appreciated for its cleanliness, fresh decor and safe environment. Staff are friendly and accommodating, providing excellent service to guests. Breakfast options however may not be suitable for all guests, but overall the hotel is highly regarded with only a few minor issues reported.
The Hampton Inn & Suites Indianapolis-Airport is a top choice for travelers seeking a comfortable and welcoming stay near the airport. The staff is exceptional, going above and beyond to ensure a positive experience for every guest. From the friendly desk clerks to the fantastic shuttle drivers, guests rave about the quality of service. The hotel is kept immaculately clean and even new employees are praised for their helpfulness. Guests appreciate the convenient location and the ease of traveling to the airport. Overall, the Hampton Inn & Suites Indianapolis-Airport offers friendly service, comfy beds and a great location for a wonderful stay.
La Quinta by Wyndham Indianapolis Airport Plainfield receives positive feedback across several categories, making it a well-regarded choice for travelers. The hotel's location is a standout feature, offering convenience due to its proximity to Indianapolis International Airport and easy access to the interstate. Despite its strategic location, the environment remains quiet and peaceful. The nearby dining options, shopping centers and supermarkets enhance the overall convenience for guests, making it suitable for both short-term and extended stays.
The breakfast offerings at the hotel generally receive favorable reviews with guests appreciating the variety and substantial options available. While some noted the need for more fresh fruit and meat selections, the hot items and the convenience of the breakfast area were well-received. The friendly and accommodating staff also positively impacted the breakfast experience.
Guests frequently commend the cleanliness and maintenance of the rooms, highlighting the spaciousness, comfortable beds and modern amenities. Although there were occasional minor issues, such as noisy air conditioning units or window functionality, the overall quality aligns with the expectations set by newer La Quinta locations. Families particularly enjoy the accommodations, noting the nice pool area and excellent breakfast that keep children happy.
The hotel's cleanliness extends to all areas, including the grounds and common spaces, contributing to a comfortable and tidy stay. The friendly and helpful staff enhance this positive experience with their welcoming attitude and commitment to guest satisfaction. The dependable shuttle service to and from the airport is another noted convenience.
The pool area is a notable feature, especially for families, though some guests mentioned issues with the pool temperature and occasional cleanliness concerns. Despite these setbacks, the pool remains a highlight for many guests, providing fun and relaxation.
Guests have varied opinions on the beds' comfort with many finding them satisfactory and clean, though some suggest they could be softer for a better sleep experience.