Info
Summary of reviewsHotel Serra da Estrela enjoys a stellar reputation primarily due to its excellent location in the heart of Campos do Jordão, offering easy access to attractions, shopping, and dining in Vila Capivari. Visitors appreciate the peaceful and safe surroundings, which guarantee restful nights. The hotel infrastructure is commendable with spacious, modern rooms, praised for their cleanliness, comfort, and elegant décor.
Guests continuously highlight the impressive breakfast experience, which predominantly caters to vegan and vegetarian preferences, offering a variety of fresh and healthful options. The restaurant's dinner service also focuses on vegan and vegetarian buffet-style offerings, appreciated for their taste and value. Though choices can be limited for non-vegan diners, the overall dining experience remains positive and flavorful.
The hotel staff is consistently lauded for their friendly and attentive service, contributing significantly to the pleasant and welcoming atmosphere. The cleanliness of the hotel, including its well-maintained pool and spa facilities, is a standout feature, ensuring a comfortable and enjoyable stay. The spa offers relaxation with indoor pools and exceptional massage services, while the heated pool provides a delightful retreat.
Family guests find the hotel exceedingly accommodating, with ample facilities and activities for children, including a toy library and supervised playrooms. The pet-friendly policy enhances the hotel's appeal to those traveling with pets, while parking amenities ensure convenience and ease.
Despite occasional comments about Wi-Fi connectivity and room ventilation during warmer weather, the overall guest satisfaction remains high. The combination of excellent service, thoughtful amenities, and an enviable location makes Hotel Serra da Estrela a top choice for visitors seeking comfort, relaxation, and attentive care during their stay.
Show moreRead review summaries for all categories
Categories