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Summary of reviewsThe Baymont by Wyndham Canton is well-regarded for its prime location, which offers convenience and accessibility to dining and shopping options nearby, such as Bob Evans, Tim Hortons, and IKEA. Its proximity to major highways and the Detroit Metropolitan Airport is appreciated, as it situates guests in a safe, bustling area rich with restaurants and stores, thus making it an excellent base for exploring Canton.
While the breakfast experience at the hotel presents some challenges, the general consensus among positive reviews emphasizes the enjoyable variety of options available when well-stocked. The breakfast area and staff receive positive mentions for good service and friendliness, contributing to a good start to the day for many guests.
Guests have mixed experiences with the rooms, but many highlight the comfort and space they provide. Large rooms, often featuring king-size beds and jetted tubs, offer a pleasant stay with added convenience for smokers due to outdoor access. The hotel's lobby is noted for its cleanliness, and the professionalism and friendliness of the front desk staff add to the positive experience. Clean and comfortable beds contribute significantly to restful stays, with many guests praising their comfort.
However, cleanliness and maintenance issues are noted as areas needing improvement. While some guests find their rooms clean and cozy, others report concerns such as dirty floors, unclean bathrooms, and unpleasant odors. Maintenance issues like non-working appliances and broken fixtures are mentioned, though the staff's helpfulness generally mitigates guests' experiences.
The staff consistently stands out for their friendliness, with numerous commendations for their accommodating and professional demeanor. Notably, front desk personnel, including an employee named Alexis, receive special praise for going out of their way to ensure pleasant stays.
Overall, with improvements in maintenance and cleanliness, the Baymont by Wyndham Canton can elevate its guest experience, building on its strengths in location, staff service, and room comfort.
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