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Summary of reviewsHotel Teruel Plaza receives generally positive reviews from guests, particularly for its exceptional location and friendly staff. Situated in the heart of Teruel, the hotel is praised for its convenience and proximity to main squares and public transportation, making it an ideal choice for exploring the historic city center. Despite its central location, the hotel provides a tranquil retreat away from the hustle and bustle.
Cleanliness is a standout feature with many guests commenting on the immaculate condition of the rooms and common areas. The spacious and modern accommodations contribute to the overall positive experience. However, occasional maintenance issues and soundproofing concerns have been noted in some rooms.
The hotel’s breakfast offerings receive mixed reviews. While some guests find the buffet to be good quality and reasonably priced, others feel it is expensive and occasionally lacking in freshness. The option to dine at nearby cafeterias is appreciated by those seeking alternatives.
The rooms are generally well-received for their comfort and cleanliness, but experiences can vary. Guests appreciate the spaciousness and functional design of the bathrooms, though some rooms overlooking interior courtyards can feel dark and cramped. The beds receive mixed feedback; while many find them comfortable, others comment on inconsistency in terms of size and firmness.
The hotel staff garners high praise for their friendliness, professionalism and attentiveness. Guests frequently mention the reception team for their helpfulness and efficient service with specific employees like Fatima and Ines receiving special commendations.
Wi-Fi connectivity is mostly reliable, though there are occasional issues with the signal, especially during certain times or weather conditions. Despite these challenges, most guests find it satisfactory for their needs.
Overall, Hotel Teruel Plaza aligns with its three-star rating, offering a comfortable and clean stay with excellent service and a prime location. While there are areas for improvement, particularly in room furnishings and breakfast offerings, the hotel is considered a good choice for a convenient and pleasant stay in Teruel.
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