Info
Summary of reviewsBalneario de Archena - Hotel Termas is a haven of tranquility and natural beauty, nestled amidst majestic mountains and the gentle flow of the Rio Segura. Its serene setting, surrounded by lush nature and beautiful parks, enhances its charm, making it an ideal destination for relaxation. Guests appreciate the hotel's convenient location near the town, allowing easy access to local amenities and its modern spa facilities housed in historic buildings with stunning architecture featuring occasional Middle Eastern influences. The thermal area and various pools provide a delightful mix of relaxation and fun for both families and individuals.
The hotel excels in cleanliness, offering a pristine and peaceful environment with well-maintained facilities, including the spotless spa, pools and gardens. The thermal pools and beauty areas are especially praised for their cleanliness and the wide range of features they offer, from thermal and heated pools to sunbeds and shades, creating a comfortable and enjoyable experience.
Guests generally find the rooms spacious, comfortable and well-equipped with stunning views of the surrounding scenery. However, some have noted the need for renovations due to occasional issues like outdated decor, unpleasant odors and poor soundproofing. Despite these drawbacks, the rooms' comfort and cleanliness contribute significantly to a restful stay.
The breakfast buffet is often highlighted as a standout aspect of the stay, celebrated for its delicious and varied selection, although some guests have pointed out occasional issues with item replenishment and organization. The dinner experience, on the other hand, receives mixed reviews. While some meals are praised, many guests feel the quality, variety and overall dining experience fall short of the hotel's four-star standard.
The staff at Hotel Termas receive commendations for their friendliness, attentiveness and professionalism, particularly the reception staff known for their helpfulness and welcoming demeanor. However, there are occasional instances of inconsistency with a few guests encountering unfriendly or uninformative employees.
The spa experience at Balneario de Archena - Hotel Termas is revered for its beautiful thermal pools and impressive treatments, offering a soothing and relaxing environment enhanced by the presence of Roman ruins. Yet, its popularity can lead to overcrowding, which sometimes disrupts the peaceful ambiance, especially with the presence of many children.
Additionally, guests appreciate the convenience of the hotel's underground parking, although it comes at a daily fee of 8 euros, which some consider a reasonable cost for the ease it provides. Public parking options are limited and less convenient, making the hotel's paid parking a preferred choice.
For families, the hotel offers a conducive environment with amenities catering to both adults and children. However, the bustling atmosphere due to the presence of many families can sometimes detract from a purely relaxing experience.
Overall, Balneario de Archena - Hotel Termas stands out for its excellent location, serene environment, cleanliness and friendly staff, making it a solid choice for relaxation and family-friendly enjoyment amidst beautiful natural surroundings. Balancing some of the less favorable aspects, such as room updates and dining enhancements, could further elevate the guest experience.
Show moreRead review summaries for all categories
Categories
