A legendary hotel in the heart of the city’s business, financial and theatre district steps from Millennium Park, the Art Institute of Chicago and Grant Park.
Summary of reviews
Overall, The Palmer House Hilton is a stunning and grand hotel that exudes a legacy quality. Its historical landmark status is evident in its amazing property, history and ambiance. The lobby is especially remarkable with its grand architecture and original interior design that has been meticulously maintained. Guests who appreciate staying in living history will enjoy the different bits of history located around the hotel. Although the amenities may be underwhelming, this old heritage hotel is impressively made and maintained with stunning architecture and a rich history that transcends through the years. It is definitely worth a visit for those looking for a beautiful and historic experience.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
Located in downtown Chicago and housed in a skyscraper, The Langham Chicago is an iconic experience in and of itself. It has a large collection of Art displayed in the hotel premises for the guests to enjoy. Designed by a famous architect and offering stunning views of the city landscape, the Chicago River and Lake Michigan, this hotel is ideal for travelers who wish to experience the lavish side of Chicago. Its convenient location near popular landmarks, as well as its excellent services, from delightful dining options, to invigorating spa facilities and even a Kids' Suite and a Cinema Suite, make this hotel a favorite among guests.
Summary of reviews
The Langham Chicago is a top-rated hotel that offers a true five-star experience with exceptional facilities and services. Located in the heart of Chicago, this hotel provides the best of Chicago architecture and top-notch attention to clientele. The staff and amenities receive a 5-star rating, making it one of the best hotels in the area. Families can enjoy a fantastic stay with services that make them feel like royalty. The Langham is the epitome of luxury and class, representing the pinnacle of standards for 5-star hotels. While some guests expected more from a 5-star hotel, the majority of reviews are exceptional. Overall, The Langham Chicago is a perfect luxurious getaway for anyone seeking absolute luxury, beauty and exceptional services.
The Viceroy Chicago is a truly exceptional hotel located in the Gold Coast area that offers a five-star experience. The staff exceeded expectations and made the stay unforgettable. The hotel is a stunning gem with amazing views of the lake from the 1 bedroom suite. The cleanliness and perfect location make it the best Chicago stay yet. While some may argue it's only a 4-star rating, this hotel deserves its 5-star status with excellent service. The only critique is to improve the quality a bit more. Overall, the Viceroy Chicago is highly recommended for an exceptional stay in Chicago.
Discover a chic ambiance, elegant understated rooms and contemporary original works of art in a luxury hotel located in Chicago’s Gold Coast neighborhood.
Summary of reviews
Park Hyatt Chicago is a luxurious hotel located in the heart of Chicago, offering comfortable and clean rooms with breathtaking views. The bathrooms are a standout feature and the dining area is elegant and convenient. Although some reviewers suggest updating the furniture and carpeting, the overall impression is that the rooms are gorgeous. The staff is polite, helpful and thoughtful, going above and beyond to provide an impeccable experience. Guests noted that the staff members were attentive, friendly and even greeted returning guests by name. The service at the restaurant was also praised for being accommodating and pleasant. With its prime location, everything guests need is just steps away.
One of the most unique hotels in Chicago offering an artful juxtaposition that balances the beauty of natural elements with state-of-the-art technologies. Natural, sustainable woods and warm earth tones create the ideal atmosphere for your getaway.
Summary of reviews
Overall, Eurostars Magnificent Mile receives mostly positive reviews from guests who appreciate the hotel's convenient location and reasonable pricing. While some guests comment on needing updates, this doesn't detract from what is seen as an overall wonderful experience. As a good 3-star hotel with 4-star quality service, some guests admit there are obvious signs of wear within the room. Certain guests comment on poor craftsmanship and filthy air filters that question the hotel's 4-star rating, but the hotel is still regarded as a great value for its price and a highly recommended stay.
TheWit Chicago, A DoubleTree by Hilton Hotel is a highly recommended four-star hotel in downtown Chicago. The hotel's location is unbeatable and the staff is welcoming, making it a great choice for travelers. The rooftop is a highlight of the hotel, although some guests had mixed experiences with it. The rooms are generally well-maintained with only a few negative experiences with cleaning service mentioned. The pricing is fair for a downtown location, but some guests felt that the hotel did not live up to the 4-star rating. Despite some concerns about false advertising and poor service, theWit Chicago is still a fine choice for a stay in the Windy City.
LondonHouse Chicago, Curio Collection by Hilton is a highly recommended option for a comfortable and luxurious stay in Chicago. The hotel boasts exceptional facilities complemented by a responsive and welcoming staff, ensuring that guests are accorded the highest level of service. The rooms are also highly rated as they are spacious, comfortable and elegantly designed. The reasonable pricing of the hotel also enhances its appeal, making it the best hotel for some visitors in the US. LondonHouse Chicago, Curio Collection by Hilton is located in an unbeatable location and the quality of the hotel exceeds expectations. Although a few guests found it to be just average, LondonHouse Chicago, Curio Collection by Hilton still earns its place as a top choice for anyone visiting the city.
The Drake Hotel in Chicago is celebrated for its outstanding blend of historic charm and modern convenience. Situated in a prime location near Michigan Avenue, the Gold Coast neighborhood, and the picturesque Lake Michigan shores, it offers easy access to the city's top attractions. Guests are particularly fond of the hotel's remarkable vintage ambiance, which provides a charming glimpse into a bygone era without compromising on comfort. The staff at The Drake receive persistent accolades for their friendliness, attentiveness, and professionalism, contributing significantly to a welcoming and enjoyable stay. Notable figures, such as Bellman Christopher and Valet Faris, are mentioned for their exceptional service.
The rooms at The Drake are praised for being spacious, clean, and comfortable, with some featuring impressive lake views. Although a few rooms could benefit from modern updates, the overall atmosphere maintains an alluring historical appeal that many visitors find enchanting. Guests frequently commend the hotel's comfortable beds and high-quality linens, ensuring a restful night's sleep.
While the breakfast experience presents some inconsistencies, with issues related to vouchers and restaurant hours, the quality of the food receives praise whenever available. The hotel's central location complements its luxurious offerings, making it an ideal retreat with stunning views that create an upscale and romantic ambiance.
The Drake Hotel remains an emblem of elegance and sophistication, cherished for its rich history and timeless allure. Though some suggest minor improvements could further elevate its status, its ability to transport guests into an era of grandeur and opulence makes it a beloved choice for those seeking a classic hotel experience in Chicago.
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
A five-star luxury hotel located in the heart of the Gold Coast Historic District, just steps from the exclusive shopping of the Magnificent Mile, the nightlife of Rush Street and a delightful array of downtown Chicago’s world-famous galleries and museums.
Summary of reviews
The Sofitel Chicago Magnificent Mile is a highly recommended hotel for visitors to Chicago with its great location being a top positive aspect. The hotel is located in the heart of the city and provides easy access to a multitude of shopping, dining and entertainment options. The rooms are modern, spacious and clean with stunning city views, plush beds and excellent amenities. The staff is exceptional, friendly and professional, providing immaculate service that leaves guests feeling appreciated. While breakfast and dinner received mixed reviews, the lunch restaurant was consistently praised. The hotel is known for its extreme cleanliness and parking convenience is available at a cost that some guests may find to be steep. A majority of guests felt that the hotel exceeded their expectations and provided an exceptional five-star luxury experience, although some felt that the hotel could improve on some basic attention to detail for the price.
The DoubleTree by Hilton Chicago Magnificent Mile offers a prime location in the heart of downtown Chicago, making it an excellent base for exploring major landmarks such as Navy Pier, the Riverwalk and Millennium Park. Its proximity to shopping destinations on Michigan Avenue and the Magnificent Mile, as well as various dining and entertainment options, enhances its appeal. The hotel itself receives recognition for its cleanliness, friendly staff and comfortable rooms, making it suitable for tourists looking to experience the best of Chicago.
While the breakfast experience has mixed reviews with some guests finding it expensive and inconsistent, others appreciate the quality and variety of food. The dinner experience, on the other hand, is generally positive with guests praising the delicious food, inviting bar atmosphere and excellent service, although a broader menu selection would be welcomed.
Rooms are noted for their spaciousness and comfort with many guests praising the cleanliness and comfortable bedding. Some rooms offer fantastic city or partial lake views. However, there are areas for improvement, including outdated furniture, small bathrooms and inconsistent housekeeping. Despite these points, positive feedback about room comfort and amenities often prevails.
Cleanliness of the hotel is generally commendable with many guests appreciating the tidy, comfortable rooms and clean common areas. However, there are occasional complaints about housekeeping inconsistencies and maintenance issues. The friendliness and helpfulness of the staff are highly praised, though some guests have experienced less satisfactory service from certain staff members.
The gym receives positive feedback for its spaciousness and quality equipment, remaining accessible 24 hours a day. The rooftop pool is a beloved feature for its ambiance and cleanliness, though there are some concerns about its maintenance and occasional overcrowding.
Parking is a mixed experience with guests appreciating the convenient location but often finding it expensive and the spaces tight. The absence of some amenities like valet service and elevator access in the parking area adds to the logistical challenges.
The hotel is particularly noted for its family-friendly environment with numerous activities for children and comfortable family rooms. Small touches like providing signature cookies contribute to a welcoming atmosphere for families.
The beds receive largely positive reviews for their comfort and quality, enhancing the overall experience for most guests despite occasional issues with bed cleanliness and firmness.
Business travelers find the hotel well-suited for corporate needs, benefiting from its central location and business-friendly amenities.
Overall, the DoubleTree by Hilton Chicago Magnificent Mile stands out for its excellent location, friendly staff and comfortable amenities, making it a solid choice for various types of travelers looking to enjoy Chicago.
A historic Chicago building filled with character in downtown Chicago, just a few minutes away from Mag Mile.
Summary of reviews
Sports Illustrated Resorts Chicago is celebrated by guests for its exceptional downtown location, offering convenient access to iconic attractions like Millennium Park, the Riverwalk, and Cloud Gate. Visitors enjoy a seamless blend of modern design, clean accommodations, and stellar service provided by the hotel staff, who are frequently praised for their friendliness and helpfulness, ensuring a pleasant stay experience.
The culinary offerings at Virgin Hotels are a particular highlight, with Miss Ricky's receiving commendation for both its breakfast and dinner menus. The breakfast experience, infused with American cuisine and featuring standout items like cayenne-infused coffee, is praised despite some concerns about the voucher system. Dinner at Miss Ricky's comes highly recommended, celebrated for its delightful flavors and welcoming atmosphere, offering excellent value for money.
Rooms at the hotel showcase a unique blend of style and comfort, with chic, functional layouts and high-tech amenities ensuring a delightful stay. The rooms are spotlessly clean, with comforting beds and stunning views that contribute to a luxurious feel. The hotel's emphasis on cleanliness and attention to detail is evident throughout the property, enhancing the guest experience.
Sports Illustrated Resorts Chicago caters exceptionally well to business travelers, offering amenities that facilitate work while also providing opportunities for relaxation. The gym is well-equipped, providing a comprehensive workout environment, while the hotel’s business amenities are optimized for productivity. Moreover, the property is dog-friendly, appealing to travelers who wish to bring their pets along.
Luxury and romance seamlessly blend in the modern design of Sports Illustrated Resorts Chicago, creating an inviting atmosphere ideal for couples seeking a special getaway. The rooftop terrace provides a spectacular setting for intimate moments, enhancing the hotel's romantic allure.
Despite some areas for improvement, such as Wi-Fi connectivity and aspects related to business amenities like valet services, Sports Illustrated Resorts Chicago remains a highly recommended choice, lauded for its vibrant ambiance, superior service, and memorable guest experience.
The Canopy By Hilton Chicago Central Loop receives commendable reviews, particularly for its prime location, inviting rooms, and exceptional staff. Situated in the heart of the city's Central Loop, the hotel allows guests easy access to Chicago’s major landmarks like the Willis Tower and Millennium Park, perfect for both business and leisure travelers. Its proximity to key transport hubs such as Union Station and the L Train also facilitates convenient travel across the city and beyond.
Guests frequently remark on the thoughtfully designed rooms that offer a mix of vintage charm and modern comfort. The spacious, clean accommodations are adorned with captivating decor and equipped with modern amenities, including smart TVs and coffee machines. Many guests appreciate the stunning city views, often capturing nearby architectural gems.
Cleanliness is a highlight, with visitors noting the immaculate condition of the rooms and common areas. The hotel’s attention to hygiene contributes to a pleasant and comfortable atmosphere throughout the stay.
The friendly and attentive staff consistently garners positive feedback. The reception team is particularly praised for their accommodating nature, with individual staff members like Danielle standing out for exceptional service.
Although there’s room for improvement in the breakfast experience, with criticisms focused on cost and variety, the breakfast staff is acknowledged for their friendliness and the quality of certain dishes, like sandwiches and omelettes.
The parking situation presents some challenges, with guests encountering high fees and occasional administrative issues. The suggestion to utilize alternative parking solutions like SpotHero is common, owing to these concerns.
Overall, Canopy By Hilton Chicago Central Loop is lauded for its comfortable beds, remarkable cleanliness, and central location, paired with exceptional service, making it a top choice for those visiting Chicago.
The stylish Pendry offers 364 luxurious rooms and suites to choose from, all with modern amenities and features. Guests are also spoiled for choice when it comes to drinking and dining while the hotel's 24-hour fitness center is perfect for those who want to keep up with their exercise regime while away from home.
Summary of reviews
Pendry Chicago receives high acclaim for its prime location, providing guests with easy access to major city attractions like the Riverwalk, Millennium Park and the Magnificent Mile. Nestled in a historic Art Deco building, the hotel offers exceptional city views and convenient access to public transportation. Guests appreciate the central position for both business and leisure stays, though a few note minor noise due to its bustling downtown surroundings.
Breakfast reviews are mixed with guests enjoying the delicious offerings and excellent service at the attached French café, Venteux. The in-room breakfast also receives positive feedback for its taste and reasonable pricing. However, some guests feel the lack of variety, limited seating and the high cost detract from the overall experience.
Dining at Pendry Chicago is largely praised, especially the French-inspired meals at Venteux and the ambiance at the bar with its beautiful fireplace. The rooftop bar and room service receive accolades for their quality and views, despite some finding the food pricey and cocktails underwhelming. Overall, the dining options are seen as a highlight with memorable dishes and delightful settings.
The rooms at Pendry Chicago are described as spacious, clean and comfortable. Guests appreciate the modern decor, luxurious bedding and thoughtful amenities, including in-room espresso machines and plush robes. While noise and room size concerns are occasionally mentioned, the overall elegance and comfort of the rooms stand out.
Cleanliness is a top strength of the hotel with guests frequently commending the spotless conditions and meticulous daily room service. The hotel maintains a high standard across all areas, contributing to a serene and well-maintained environment.
Staff at Pendry Chicago are widely praised for their exceptional service and warm hospitality. Guests often highlight specific staff members for their helpfulness, friendly demeanor and outstanding contributions, from the front desk to housekeeping and concierge services. The team's professionalism and eagerness to assist significantly enhance the guest experience.
The hotel provides reliable and fast free wifi, making it convenient for guests needing internet access throughout their stay. The gym facilities, though temporarily set up, are modern and well-equipped, meeting guests' fitness needs efficiently.
Pendry Chicago’s valet parking service is highly rated for quality and convenience, though the costs are considered steep by many guests. Families find the hotel particularly welcoming with thoughtful gestures for children, accommodating room configurations and staff attentiveness. The safe and central location adds to its appeal for family stays.
Beds at Pendry Chicago receive high praise for their comfort and quality bedding, ensuring guests have an excellent sleep experience. Minor issues with pillows and mattress preferences are noted, but overall feedback is overwhelmingly positive.
In summary, Pendry Chicago embodies a stellar four-star hotel experience, characterized by its unbeatable location, elegant and comfortable rooms, excellent cleanliness, friendly staff and high-quality dining options. While minor issues with breakfast variety, parking costs and room noise are noted, the positive aspects greatly outweigh these, making it a top choice for visitors to Chicago.
The Fairmont Chicago Millennium Park is a highly recommended hotel for those who want to stay in the heart of Chicago. Its location is praised by guests for its convenience and centrality with many popular attractions within walking distance. The rooms are spacious, clean and comfortable with stunning views from higher floors. The hotel staff is highly regarded for their friendly and helpful attitude with many guests mentioning specific staff members who went above and beyond to make their stay special. The hotel is also praised for its cleanliness, although some minor issues were noted. Overall, guests felt that the Fairmont Chicago Millennium Park lived up to their expectations for a high-end hotel.
Soaring 92 stories above the Loop and North Michigan Avenue, Trump International Hotel & Tower Chicago offers its guests a higher level of luxury with unrivaled hospitality. A total of 339 graciously appointed guestrooms and suites welcome you with custom designed furnishings, floor-to-ceiling windows and fully equipped kitchens.
Summary of reviews
The Trump International Hotel & Tower Chicago is highly praised by guests for its exceptional facilities and services. Visitors have described their stay as wonderful, amazing, superb and perfect. The spacious rooms, great location and outstanding views of the Chicago River from the landmark building make it a top choice for travelers. The helpful and friendly staff also received praise from guests. Overall, the hotel is highly recommended as the best in town.
The Hyatt Regency McCormick Place Chicago is an excellent choice for anyone wanting a great hotel experience near Soldier Field. Guests rave about the superb facilities and services, as well as the hotel's commitment to safety. Although the price is perceived as being too high by some and the property has seen better days, overall, the Hyatt Regency McCormick Place Chicago is a wonderful 4-star establishment with quality amenities and a fantastic location. It's worth noting that there are no microwaves in the room, but despite this, the hotel remains a popular choice amongst guests.
A stunning architectural marvel steps away from the lakefront and within walking distance of popular attractions like Millennium Park and the Loop theater district.
Summary of reviews
The Radisson Blu Aqua Hotel, Chicago is a luxurious 4-star hotel situated in a prime location in downtown Chicago, making it the perfect base for exploring the city. Guests rave about the hotel's proximity to numerous attractions and the helpfulness of the front desk staff in getting an early check-in. The hotel's immaculate cleanliness and exceptional staff are also noted with the doormen, reception and concierge staff being particularly praised for being friendly, attentive and helpful. Guests can enjoy impressive pool facilities, although there were some complaints about excessive amounts of chlorine and confusion over ordering poolside drinks and food. The hotel's beds are comfortable with the use of crisp sheets and comfortable pillows adding to the overall comfort. The hotel's breakfast options are a mixed bag with some guests disappointed while others were thrilled with the delicious food served. The hotel has a lot to offer in terms of rooms, although guests encountered some unpleasant issues with dirty walls, uncomfortable beds and broken bathroom amenities. Generally, though, guests appreciated the big size of the rooms and bathrooms, the floor to ceiling windows and the pretty views, as well as the modern and fancy decor of the hotel. Although the hotel was found to be a bit on the pricey side, it's definitely worth the money for those looking for a luxurious stay in Chicago.
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