7,258,491 hotelsin 60 categories
Hotels for Conventions with Spa in Chile
37 HOTELS IN CHILEMost popular user searches in Chile: treehouse hotels and hotels near ski resorts.
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$
+3
Info
Summary of reviews
Hotel Termas Puyehue Wellness & Spa Resort stands out as a serene retreat enveloped in stunning natural beauty and vibrant landscapes. The location offers an ideal blend of tranquility and adventure, with its proximity to a beautiful lake perfect for outdoor activities such as walking, trekking, and biking along scenic trails. Guests are consistently charmed by the hotel's exceptional amenities and extensive activity options, ranging from bowling and escape rooms to horseback riding and mini-golf, ensuring enjoyable experiences for families.
The resort is lauded for its cleanliness and comfort, featuring spacious communal areas that exude historic charm alongside modern hospitality standards. Good security measures and accessibility further enhance the resort's appeal as a convenient base for exploring nearby attractions, enriching the holiday experience.
Breakfast at the hotel receives commendation for its quality and variety, celebrated through a buffet that includes diverse local and international dishes. With options catering to various dietary preferences, including gluten-free choices, the breakfast earns high praise for its extensive and delicious offerings, making it an enjoyable start to the day. The friendly and attentive staff enhance the dining atmosphere, ensuring a pleasant experience.
While the dinner service offers generally delicious options, critiques arise regarding inconsistency in kitchen quality and slow service, particularly in the Italian restaurant. Despite these notes, the overall culinary offerings across meals, including high-quality drinks, contribute positively to guest satisfaction.
The resort's rooms, set against beautiful gardens, offer comfort and elegance, with spacious layouts and thoughtful amenities that ensure a tranquil escape. While some guests call for further modernizations, the rooms are praised for cleanliness and spectacular views, supported by attentive staff addressing any inconvenience.
Guests are consistently impressed by the resort's impeccable standards of cleanliness across both private and communal spaces. The pools, in particular, receive accolades for their well-maintained condition, contributing significantly to the overall sense of well-being experienced at the resort.
The staff at Hotel Termas Puyehue is frequently highlighted for their attentiveness and kindness, enhancing the overall stay with exceptional service that creates an unforgettable experience. Amidst positive surroundings, their commitment to guest satisfaction impresses visitors and adds significant value to the resort's offerings.
The spa experience garners strong acclaim, with highlights including delightful thermal baths and extraordinary massages provided by professional staff. Despite some observations regarding pricing, the spa facilities offer a retreat into tranquility, augmented by beautiful scenery and good food.
The pool facilities further enhance the resort's appeal, featuring various options that cater to guest preferences, all meticulously maintained for optimum enjoyment.
For families, the resort is an enjoyable escape filled with thoughtfully designed activities for all ages, creating a serene environment amidst stunning natural beauty. While the beds receive mixed reviews due to comfort levels, overall accommodations are deemed satisfactory with room for improvement in specific areas, ensuring a blend of relaxation and pleasure for those seeking a retreat at this charming enclave.
The resort is lauded for its cleanliness and comfort, featuring spacious communal areas that exude historic charm alongside modern hospitality standards. Good security measures and accessibility further enhance the resort's appeal as a convenient base for exploring nearby attractions, enriching the holiday experience.
Breakfast at the hotel receives commendation for its quality and variety, celebrated through a buffet that includes diverse local and international dishes. With options catering to various dietary preferences, including gluten-free choices, the breakfast earns high praise for its extensive and delicious offerings, making it an enjoyable start to the day. The friendly and attentive staff enhance the dining atmosphere, ensuring a pleasant experience.
While the dinner service offers generally delicious options, critiques arise regarding inconsistency in kitchen quality and slow service, particularly in the Italian restaurant. Despite these notes, the overall culinary offerings across meals, including high-quality drinks, contribute positively to guest satisfaction.
The resort's rooms, set against beautiful gardens, offer comfort and elegance, with spacious layouts and thoughtful amenities that ensure a tranquil escape. While some guests call for further modernizations, the rooms are praised for cleanliness and spectacular views, supported by attentive staff addressing any inconvenience.
Guests are consistently impressed by the resort's impeccable standards of cleanliness across both private and communal spaces. The pools, in particular, receive accolades for their well-maintained condition, contributing significantly to the overall sense of well-being experienced at the resort.
The staff at Hotel Termas Puyehue is frequently highlighted for their attentiveness and kindness, enhancing the overall stay with exceptional service that creates an unforgettable experience. Amidst positive surroundings, their commitment to guest satisfaction impresses visitors and adds significant value to the resort's offerings.
The spa experience garners strong acclaim, with highlights including delightful thermal baths and extraordinary massages provided by professional staff. Despite some observations regarding pricing, the spa facilities offer a retreat into tranquility, augmented by beautiful scenery and good food.
The pool facilities further enhance the resort's appeal, featuring various options that cater to guest preferences, all meticulously maintained for optimum enjoyment.
For families, the resort is an enjoyable escape filled with thoughtfully designed activities for all ages, creating a serene environment amidst stunning natural beauty. While the beds receive mixed reviews due to comfort levels, overall accommodations are deemed satisfactory with room for improvement in specific areas, ensuring a blend of relaxation and pleasure for those seeking a retreat at this charming enclave.
Categories
Spa
Convention
Family
$
+1
Info
Summary of reviews
Wyndham Santiago Pettra is highly regarded by guests for various aspects, with its prime location being a standout feature. Nestled in the tranquil neighborhood of La Dehesa, it offers an ideal setting for relaxation and exploration, with proximity to shopping malls, dining options, and major roads leading to mountain resorts and the Andes. The location provides the perfect backdrop for both adventurous outings and serene retreats.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
The hotel excels in providing spacious and comfortable accommodations. The rooms are praised for their cleanliness, modern amenities, and soundproofing, ensuring a peaceful stay. While the decor and lighting receive mixed feedback, the overall room quality remains impressive, with elegant bathrooms adding to the appeal.
Dining experiences at Wyndham Santiago Pettra are notable, particularly the breakfast and dinner offerings. Breakfast is appreciated for its variety and quality, with a pleasant restaurant environment and attentive service enriching the experience, although some inconsistency in food availability is noted. Dinner at the hotel's Malakita restaurant is celebrated for its delicious Chilean cuisine and affordability, despite minor service speed issues.
The cleanliness of the hotel is another frequently praised feature, with guests consistently impressed by the spotless rooms and well-maintained facilities. The friendly and attentive hotel staff are repeatedly highlighted for their exceptional service, contributing significantly to guests' positive experiences.
While the WiFi service receives mixed reviews, with some citing connectivity issues, other amenities such as the spa and gym offer positive experiences. The spa is a highlight, offering a relaxing escape with excellent massage services and reasonable pricing. The gym, though compact, is well-equipped and appreciated by fitness enthusiasts.
The pool facilities offer both indoor and outdoor options, with the heated pool being a favorite among families, despite some maintenance concerns. Parking facilities are generally well-received for their convenience and security, although availability can be limited during events.
Overall, Wyndham Santiago Pettra emerges as a commendable destination combining comfort, modernity, and attentive service, making it an appealing choice for travelers, including families with children and pets, seeking a memorable stay near Santiago's scenic mountains.
Categories
Spa
Convention
Luxury
$
+4
Info
Summary of reviews
Río Serrano Hotel + Spa, situated at the entrance of Torres del Paine National Park, offers guests an extraordinary blend of natural beauty, impressive amenities and outstanding service. Guests are consistently amazed by the stunning location that provides breathtaking panoramic views of the Paine massif and Serrano River, making it an ideal base for both relaxation and adventurous excursions. The welcoming and helpful staff add to the memorable experience, ensuring a warm and accommodating atmosphere.
The hotel's breakfast receives high praise for its delicious and abundant offerings, including fresh fruits, varied breads, salmon and cream cheese. The beautiful breakfast area with views of Torres del Paine enhances the experience. Dinners also receive commendations for their high-quality and diverse options, though some guests mention the need for a more varied menu. The dining experience is further elevated by excellent service and spectacular views from the restaurant.
Rooms at the hotel are noted for their comfort, spaciousness and exceptional cleanliness. Guests particularly appreciate the large windows that frame the magnificent surrounding landscapes. While some mention minor drawbacks like smaller bathrooms and lack of certain in-room amenities, the overall sentiment is positive with the superior rooms receiving special mentions for their impressive vistas and comfort.
The hotel's spa and pool facilities greatly enhance the guests' stay. The new, stylish spa offers a luxurious retreat with swimming pools, saunas and exceptional massage services, all within a tranquil environment. The indoor heated pool is particularly praised for its perfect temperature and stunning mountain views, serving as a wonderful spot to relax after exploring the park.
Río Serrano Hotel + Spa's commitment to cleanliness is apparent throughout the property, contributing to a comfortable and pleasant stay. The staff, from the front desk to the bartenders, consistently earn high marks for their professionalism, friendliness and dedication to providing excellent service.
While the WiFi service has mixed reviews, generally working well but not particularly fast, the hotel compensates with exceptional amenities, including its all-inclusive package. This package enhances the convenience of the stay, particularly with prepared lunch boxes for hikes, although some elements like tips and certain excursions are not included.
Overall, Río Serrano Hotel + Spa provides a luxurious and immersive experience, thanks to its unparalleled location, excellent facilities and outstanding service, making it a top choice for visitors looking to enjoy the natural splendor of Torres del Paine.
The hotel's breakfast receives high praise for its delicious and abundant offerings, including fresh fruits, varied breads, salmon and cream cheese. The beautiful breakfast area with views of Torres del Paine enhances the experience. Dinners also receive commendations for their high-quality and diverse options, though some guests mention the need for a more varied menu. The dining experience is further elevated by excellent service and spectacular views from the restaurant.
Rooms at the hotel are noted for their comfort, spaciousness and exceptional cleanliness. Guests particularly appreciate the large windows that frame the magnificent surrounding landscapes. While some mention minor drawbacks like smaller bathrooms and lack of certain in-room amenities, the overall sentiment is positive with the superior rooms receiving special mentions for their impressive vistas and comfort.
The hotel's spa and pool facilities greatly enhance the guests' stay. The new, stylish spa offers a luxurious retreat with swimming pools, saunas and exceptional massage services, all within a tranquil environment. The indoor heated pool is particularly praised for its perfect temperature and stunning mountain views, serving as a wonderful spot to relax after exploring the park.
Río Serrano Hotel + Spa's commitment to cleanliness is apparent throughout the property, contributing to a comfortable and pleasant stay. The staff, from the front desk to the bartenders, consistently earn high marks for their professionalism, friendliness and dedication to providing excellent service.
While the WiFi service has mixed reviews, generally working well but not particularly fast, the hotel compensates with exceptional amenities, including its all-inclusive package. This package enhances the convenience of the stay, particularly with prepared lunch boxes for hikes, although some elements like tips and certain excursions are not included.
Overall, Río Serrano Hotel + Spa provides a luxurious and immersive experience, thanks to its unparalleled location, excellent facilities and outstanding service, making it a top choice for visitors looking to enjoy the natural splendor of Torres del Paine.
Categories
Spa
Convention
Gym
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+1
Info
Summary of reviews
Renaissance Santiago by Marriott is highly regarded by guests for its outstanding location, nestled in one of Santiago's premier neighborhoods, adjacent to Parque Arauco Shopping Center. The hotel offers a tranquil environment with stunning mountain views, making it ideal for both business and leisure travelers. Its proximity to the Santiago Metro ensures accessible city exploration, supported by an environment praised for safety and upscale charm.
Breakfast at the Renaissance Santiago is a celebrated highlight. Guests enjoy a diverse and high-quality selection offered in a dining area with beautiful views, appreciated for the personalized service and flexibility in serving hours. Compliments extend to the dinner options, particularly praising the Shinsei and Catae restaurants for their diverse culinary offerings, superb service, and the skill of the chefs.
Rooms at the hotel combine modern comfort and breathtaking vistas, with floor-to-ceiling windows overlooking the cityscape and mountains. The accommodations are noted for their spaciousness, cleanliness, and contemporary design, featuring exceptionally comfortable beds, contributing to a relaxing stay.
Cleanliness is consistently praised, with guests commending the hotel's pristine condition. The staff's attentiveness ensures that both rooms and common areas are immaculate, enhancing the overall elegance and comfort of the experience. The staff’s exceptional service is a cornerstone of the Renaissance Santiago, with visitors celebrating their kindness, professionalism, and dedication across all hotel operations, emphasizing the seamless guest experience.
The hotel's spa is described as a relaxing haven, offering high-quality services within its well-appointed facilities, including a sauna and jacuzzi area. The pool area provides a beautiful oasis amidst Santiago's energetic environment, although some operational hiccups regarding renovations and cleanliness have been noted.
While the parking facilities at the hotel come with an additional cost, which has surprised some guests, the superior quality of beds and bedding contributes positively to the overall guest experience, ensuring restful and comfortable accommodation.
Overall, Renaissance Santiago by Marriott impresses with superb service, exceptional dining, and comfortable accommodations, complemented by its strategic location and well-maintained facilities, offering a memorable stay for discerning travelers.
Breakfast at the Renaissance Santiago is a celebrated highlight. Guests enjoy a diverse and high-quality selection offered in a dining area with beautiful views, appreciated for the personalized service and flexibility in serving hours. Compliments extend to the dinner options, particularly praising the Shinsei and Catae restaurants for their diverse culinary offerings, superb service, and the skill of the chefs.
Rooms at the hotel combine modern comfort and breathtaking vistas, with floor-to-ceiling windows overlooking the cityscape and mountains. The accommodations are noted for their spaciousness, cleanliness, and contemporary design, featuring exceptionally comfortable beds, contributing to a relaxing stay.
Cleanliness is consistently praised, with guests commending the hotel's pristine condition. The staff's attentiveness ensures that both rooms and common areas are immaculate, enhancing the overall elegance and comfort of the experience. The staff’s exceptional service is a cornerstone of the Renaissance Santiago, with visitors celebrating their kindness, professionalism, and dedication across all hotel operations, emphasizing the seamless guest experience.
The hotel's spa is described as a relaxing haven, offering high-quality services within its well-appointed facilities, including a sauna and jacuzzi area. The pool area provides a beautiful oasis amidst Santiago's energetic environment, although some operational hiccups regarding renovations and cleanliness have been noted.
While the parking facilities at the hotel come with an additional cost, which has surprised some guests, the superior quality of beds and bedding contributes positively to the overall guest experience, ensuring restful and comfortable accommodation.
Overall, Renaissance Santiago by Marriott impresses with superb service, exceptional dining, and comfortable accommodations, complemented by its strategic location and well-maintained facilities, offering a memorable stay for discerning travelers.
Categories
Spa
Convention
Luxury
$
+1
Info
Summary of reviews
Hotel Enjoy Pucon stands out for its exceptional location, situated centrally in Pucon and offering easy access to downtown attractions, shops, restaurants and stunning views of Lake Villarrica and surrounding mountains. This prime positioning makes it a convenient and tranquil base for exploring the area, especially for those interested in outdoor activities.
Breakfast at the hotel is frequently praised for its variety and quality with many guests enjoying the abundant and delicious options. However, there are notable complaints about the repetitive nature and occasional organizational issues during busy times.
Dinner experiences are mixed with some guests appreciating the variety and taste of the food, while others criticize the quality, limited menu and high prices. Service inconsistencies have also been reported, impacting the overall dining experience.
The rooms receive commendations for their spaciousness, modern design, cleanliness and beautiful views. Nonetheless, improvements are needed in noise insulation, lighting and maintenance with several guests mentioning issues like poor ventilation and occasional maintenance lapses.
Cleanliness is typically high with housekeeping and general hotel areas kept tidy. However, inconsistency in some floors and areas like the dining space can detract from the overall experience.
Staff experiences are varied with many finding them friendly and helpful, while others report issues with reception and spa services. Better staff training could enhance overall guest satisfaction.
The WiFi service often encounters connectivity problems with many guests recommending improvements for a more consistent internet experience throughout the hotel.
Spa facilities are a mix of modern, relaxing spaces with quality massages but face issues like overcrowding, maintenance problems and scheduling challenges, particularly for families.
The pool facilities draw both praise and criticism. Heated pools are enjoyed by families, but inconsistency in heating, maintenance issues and overcrowding detract from the experience.
The beach area is a highlight due to its beautiful location and easy access to the lake, though some infrastructural issues need addressing.
Parking is ample and free, including valet service, but the distance from the hotel and security concerns are frequent complaints.
For families, the hotel offers several amenities such as a kids club and childcare services, making it convenient for parents. However, restrictions on pool access for younger children and a limited activity range present challenges.
Overall, Hotel Enjoy Pucon offers a highly enjoyable stay thanks to its unbeatable location, comfortable rooms and varied breakfast options. Addressing issues in dining services, WiFi, noise insulation and family activities could further enhance the guest experience.
Breakfast at the hotel is frequently praised for its variety and quality with many guests enjoying the abundant and delicious options. However, there are notable complaints about the repetitive nature and occasional organizational issues during busy times.
Dinner experiences are mixed with some guests appreciating the variety and taste of the food, while others criticize the quality, limited menu and high prices. Service inconsistencies have also been reported, impacting the overall dining experience.
The rooms receive commendations for their spaciousness, modern design, cleanliness and beautiful views. Nonetheless, improvements are needed in noise insulation, lighting and maintenance with several guests mentioning issues like poor ventilation and occasional maintenance lapses.
Cleanliness is typically high with housekeeping and general hotel areas kept tidy. However, inconsistency in some floors and areas like the dining space can detract from the overall experience.
Staff experiences are varied with many finding them friendly and helpful, while others report issues with reception and spa services. Better staff training could enhance overall guest satisfaction.
The WiFi service often encounters connectivity problems with many guests recommending improvements for a more consistent internet experience throughout the hotel.
Spa facilities are a mix of modern, relaxing spaces with quality massages but face issues like overcrowding, maintenance problems and scheduling challenges, particularly for families.
The pool facilities draw both praise and criticism. Heated pools are enjoyed by families, but inconsistency in heating, maintenance issues and overcrowding detract from the experience.
The beach area is a highlight due to its beautiful location and easy access to the lake, though some infrastructural issues need addressing.
Parking is ample and free, including valet service, but the distance from the hotel and security concerns are frequent complaints.
For families, the hotel offers several amenities such as a kids club and childcare services, making it convenient for parents. However, restrictions on pool access for younger children and a limited activity range present challenges.
Overall, Hotel Enjoy Pucon offers a highly enjoyable stay thanks to its unbeatable location, comfortable rooms and varied breakfast options. Addressing issues in dining services, WiFi, noise insulation and family activities could further enhance the guest experience.
Categories
Spa
Convention
Beachfront
$
+1
Info
Summary of reviews
Situated in the bustling yet serene neighborhood of Las Condes, Santiago Marriott Hotel boasts an excellent location with easy access to key attractions such as Parque Arauco Mall, Araucano Park and the Costanera Center. Guests appreciate the hotel's convenient connectivity to other parts of Santiago, its safety and comfortable environment and the spectacular mountain views from the spacious rooms. Particularly praised is the friendly and attentive service provided by the staff, which significantly enhances the overall guest experience.
One of the standout features is the hotel's breakfast—a varied, high-quality spread described as complete and delicious, earning accolades for its many options from fruits to eggs and breads, though some guests note the high cost. In terms of other dining options, lunch receives high marks and room service is commended for being efficient with a diverse menu, albeit with isolated complaints about pricing and menu limitations.
The rooms are largely praised for their cleanliness, spaciousness and modern design, contributing to a restful stay. Soundproofing and the picturesque views add to the rooms' appeal. Nevertheless, areas that need attention include outdated decor, occasional maintenance issues and room-specific cleanliness concerns such as dirty carpets and broken bathroom fittings.
In terms of amenities, the gym offers a good workout experience despite some maintenance and cleanliness complaints. The pool, though generally appreciated, has faced critiques about its maintenance and limited access. Parking, although secure and well-managed, incurs additional costs which several guests view unfavorably.
Family travelers find the hotel highly accommodating with specific amenities like cribs and baby strollers enhancing their stay. The beds, while often described as comfortable, are another mixed bag as some find them small or hard and improvements in this area could boost overall comfort.
The Wi-Fi service receives mixed reviews with basic free options often described as unreliable, pushing some guests to pay for better connectivity.
Despite these areas for improvement, the combination of stellar service, prime location and family-friendly amenities makes Santiago Marriott Hotel a recommendable spot for visitors. Aspects like luxurious bedding and world-class services akin to competing high-end hotels could use enhancement to firmly establish its five-star rating among guests.
One of the standout features is the hotel's breakfast—a varied, high-quality spread described as complete and delicious, earning accolades for its many options from fruits to eggs and breads, though some guests note the high cost. In terms of other dining options, lunch receives high marks and room service is commended for being efficient with a diverse menu, albeit with isolated complaints about pricing and menu limitations.
The rooms are largely praised for their cleanliness, spaciousness and modern design, contributing to a restful stay. Soundproofing and the picturesque views add to the rooms' appeal. Nevertheless, areas that need attention include outdated decor, occasional maintenance issues and room-specific cleanliness concerns such as dirty carpets and broken bathroom fittings.
In terms of amenities, the gym offers a good workout experience despite some maintenance and cleanliness complaints. The pool, though generally appreciated, has faced critiques about its maintenance and limited access. Parking, although secure and well-managed, incurs additional costs which several guests view unfavorably.
Family travelers find the hotel highly accommodating with specific amenities like cribs and baby strollers enhancing their stay. The beds, while often described as comfortable, are another mixed bag as some find them small or hard and improvements in this area could boost overall comfort.
The Wi-Fi service receives mixed reviews with basic free options often described as unreliable, pushing some guests to pay for better connectivity.
Despite these areas for improvement, the combination of stellar service, prime location and family-friendly amenities makes Santiago Marriott Hotel a recommendable spot for visitors. Aspects like luxurious bedding and world-class services akin to competing high-end hotels could use enhancement to firmly establish its five-star rating among guests.
Categories
Spa
Convention
Luxury
$
+1
Info
Summary of reviews
Hotel Santa Cruz Plaza enjoys high praise for its exceptional location, nestled in front of the picturesque Plaza de Armas and next to the Colchagua Museum. This central setting offers guests easy access to key attractions, including the casino, supermarket, restaurants, churches and renowned Colchagua Valley wineries. The hotel's beautiful architecture, well-maintained facilities and spacious rooms enhance the overall guest experience, along with an outstanding breakfast that frequently garners acclaim.
Breakfast at the hotel stands out as a memorable feature due to its wide variety and high quality. Guests appreciate the diverse buffet, including local products, fresh fruit, wild salmon, guacamole and even champagne. The service is excellent, often accompanied by live Chilean music, creating a delightful morning atmosphere.
The dinner experience receives mixed reviews. While the food is praised for its quality and the restaurant Varietales for its good cuisine and reasonable prices, there are also common complaints regarding limited menu options, slow service and high pricing. Despite these issues, the ambiance and breakfast keep dining experiences generally positive.
Rooms at Hotel Santa Cruz Plaza offer a mix of historical charm and modern convenience. Guests frequently admire the spaciousness, comfort and cleanliness of the rooms with cozy beds and well-equipped bathrooms. However, some have noted maintenance issues, outdated fixtures and occasional noise problems.
In terms of cleanliness, opinions vary. Many guests report impeccable cleaning standards and well-maintained facilities. However, some critiques highlight inconsistent housekeeping, dirty carpets and occasional maintenance problems, such as non-functional amenities.
The staff at Hotel Santa Cruz Plaza receives widespread acclaim for their attentiveness, friendliness and professionalism. Guests commend their willingness to go the extra mile and specific individuals like the concierge for their outstanding assistance. Occasionally, slow service in the restaurant is noted, but such issues are not prevalent.
Guest reviews about the WiFi present a dichotomy. While some guests enjoy fast and reliable internet service, others report connectivity issues and instability, particularly in distant areas of the hotel.
The hotel's spa is frequently praised for its relaxing and high-quality services, including massages and steam baths. Nonetheless, some guests feel the spa needs better equipment and clearer booking requirements. The pool facilities impress with their design, cleanliness and relaxing atmosphere, though issues like capacity restrictions and occasional maintenance detract from the experience.
Hotel Santa Cruz Plaza’s parking facilities offer security but face challenges related to space availability and coordination, especially during peak times. Despite these logistical issues, the convenient location of the parking spots is appreciated.
Families find Hotel Santa Cruz Plaza particularly welcoming with spacious rooms, a dedicated children’s area and attentive staff contributing to a cozy and family-friendly environment. The hotel’s great location further enriches the family experience by allowing easy planning of local tours and activities.
Overall, Hotel Santa Cruz Plaza is celebrated for its strategic location, high-quality breakfast and professional staff, making it an appealing destination for both individual travelers and families, despite some areas needing improvement.
Breakfast at the hotel stands out as a memorable feature due to its wide variety and high quality. Guests appreciate the diverse buffet, including local products, fresh fruit, wild salmon, guacamole and even champagne. The service is excellent, often accompanied by live Chilean music, creating a delightful morning atmosphere.
The dinner experience receives mixed reviews. While the food is praised for its quality and the restaurant Varietales for its good cuisine and reasonable prices, there are also common complaints regarding limited menu options, slow service and high pricing. Despite these issues, the ambiance and breakfast keep dining experiences generally positive.
Rooms at Hotel Santa Cruz Plaza offer a mix of historical charm and modern convenience. Guests frequently admire the spaciousness, comfort and cleanliness of the rooms with cozy beds and well-equipped bathrooms. However, some have noted maintenance issues, outdated fixtures and occasional noise problems.
In terms of cleanliness, opinions vary. Many guests report impeccable cleaning standards and well-maintained facilities. However, some critiques highlight inconsistent housekeeping, dirty carpets and occasional maintenance problems, such as non-functional amenities.
The staff at Hotel Santa Cruz Plaza receives widespread acclaim for their attentiveness, friendliness and professionalism. Guests commend their willingness to go the extra mile and specific individuals like the concierge for their outstanding assistance. Occasionally, slow service in the restaurant is noted, but such issues are not prevalent.
Guest reviews about the WiFi present a dichotomy. While some guests enjoy fast and reliable internet service, others report connectivity issues and instability, particularly in distant areas of the hotel.
The hotel's spa is frequently praised for its relaxing and high-quality services, including massages and steam baths. Nonetheless, some guests feel the spa needs better equipment and clearer booking requirements. The pool facilities impress with their design, cleanliness and relaxing atmosphere, though issues like capacity restrictions and occasional maintenance detract from the experience.
Hotel Santa Cruz Plaza’s parking facilities offer security but face challenges related to space availability and coordination, especially during peak times. Despite these logistical issues, the convenient location of the parking spots is appreciated.
Families find Hotel Santa Cruz Plaza particularly welcoming with spacious rooms, a dedicated children’s area and attentive staff contributing to a cozy and family-friendly environment. The hotel’s great location further enriches the family experience by allowing easy planning of local tours and activities.
Overall, Hotel Santa Cruz Plaza is celebrated for its strategic location, high-quality breakfast and professional staff, making it an appealing destination for both individual travelers and families, despite some areas needing improvement.
Categories
Spa
Convention
Luxury
$
+2
Info
Summary of reviews
Hotel Plaza San Francisco is a historic 5-star hotel located in the central part of Santiago. Guests appreciate the proximity to main attractions, access to the metro and being next to the oldest church in the city. The breakfast is considered excellent, fantastic and great with a large variety of options and friendly wait staff. Dinner is recommended with excellent food and a diverse menu. The spacious and comfortable rooms are well-maintained with high-quality linens and pillows for a good night's sleep. The staff is praised for their exceptional service, efficiency and willingness to help. The indoor pool and spa are luxurious offerings. Guests enjoyed the privacy of the pool area and the attentive service of the spa staff. The hotel provides a high-quality experience that exceeds expectations and gives off a luxurious vibe perfect for those seeking a high-end experience.
Categories
Spa
Convention
Luxury
$
+2
Info
Summary of reviews
MDS Hotel Concepción has garnered a significant amount of positive feedback across several categories, making it a preferred destination for many travelers. One of the most lauded aspects is its excellent location, which provides convenient proximity to the airport, nearby restaurants and amenities like a theater and mall. Guests especially appreciate the easy access to transit options and the secure, peaceful environment. The hotel’s facilities, including a spa, heated pool and on-site casino, contribute to a robust experience.
The breakfast service is frequently commended for its variety and delicious offerings with many finding it to be one of the best they’ve ever had. Despite occasional comments on the need for greater variety and more efficient replenishment of food items, the breakfast experience remains a highlight for many guests. Dinner receives mixed reviews with praise for high-quality food and efficient service, although some guests wish for more menu variety and better value for the price.
The rooms are celebrated for their spaciousness, comfort and cleanliness. Features like comfortable beds, modern amenities and beautiful views enhance the stay experience. Though minor issues like noise and maintenance concerns in bathrooms were noted, the overall room conditions are highly regarded. Cleanliness throughout the hotel is consistently praised with regular housekeeping and a spotless environment contributing to a welcoming atmosphere.
The staff at MDS Hotel Concepción receive high marks for their friendliness and professionalism. Many guests highlight the exceptional customer service and the staff’s willingness to accommodate guest needs. Although there were occasional mentions of indifferent service, the overall consensus is extremely positive.
The free wifi service is found to be suitable for business needs, although its consistency and speed could be improved. The spa facilities, including a heated pool, jacuzzi and sauna, are highly appreciated for their cleanliness and relaxing ambiance, despite some limitations in appointment availability and operating hours. The gym is well-regarded for its modern equipment and cleanliness, although a few maintenance issues were mentioned.
The pool area is positively reviewed for its cleanliness and maintenance, though some guests find it small and occasionally overcrowded. Temperature inconsistencies and limited pool schedules were noted as areas needing improvement.
For families, MDS Hotel Concepción proves to be a favorable choice with a safe and welcoming atmosphere, good facilities and activities for children. A few guests noted the lack of adjoining rooms and potential noise issues, but overall, it remains a top choice for family stays. The nightlife scene, bolstered by a lively casino and nearby bars, adds to the hotel's vibrant and engaging environment.
In summary, MDS Hotel Concepción excels in location, cleanliness and customer service with notable amenities such as a spa, casino and heated pool significantly enhancing the guest experience. Although there are minor areas for improvement, the hotel consistently meets and often exceeds guest expectations, ensuring a comfortable and enjoyable stay.
The breakfast service is frequently commended for its variety and delicious offerings with many finding it to be one of the best they’ve ever had. Despite occasional comments on the need for greater variety and more efficient replenishment of food items, the breakfast experience remains a highlight for many guests. Dinner receives mixed reviews with praise for high-quality food and efficient service, although some guests wish for more menu variety and better value for the price.
The rooms are celebrated for their spaciousness, comfort and cleanliness. Features like comfortable beds, modern amenities and beautiful views enhance the stay experience. Though minor issues like noise and maintenance concerns in bathrooms were noted, the overall room conditions are highly regarded. Cleanliness throughout the hotel is consistently praised with regular housekeeping and a spotless environment contributing to a welcoming atmosphere.
The staff at MDS Hotel Concepción receive high marks for their friendliness and professionalism. Many guests highlight the exceptional customer service and the staff’s willingness to accommodate guest needs. Although there were occasional mentions of indifferent service, the overall consensus is extremely positive.
The free wifi service is found to be suitable for business needs, although its consistency and speed could be improved. The spa facilities, including a heated pool, jacuzzi and sauna, are highly appreciated for their cleanliness and relaxing ambiance, despite some limitations in appointment availability and operating hours. The gym is well-regarded for its modern equipment and cleanliness, although a few maintenance issues were mentioned.
The pool area is positively reviewed for its cleanliness and maintenance, though some guests find it small and occasionally overcrowded. Temperature inconsistencies and limited pool schedules were noted as areas needing improvement.
For families, MDS Hotel Concepción proves to be a favorable choice with a safe and welcoming atmosphere, good facilities and activities for children. A few guests noted the lack of adjoining rooms and potential noise issues, but overall, it remains a top choice for family stays. The nightlife scene, bolstered by a lively casino and nearby bars, adds to the hotel's vibrant and engaging environment.
In summary, MDS Hotel Concepción excels in location, cleanliness and customer service with notable amenities such as a spa, casino and heated pool significantly enhancing the guest experience. Although there are minor areas for improvement, the hotel consistently meets and often exceeds guest expectations, ensuring a comfortable and enjoyable stay.
Categories
Spa
Convention
Luxury
$
+2
Info
Summary of reviews
Enjoy Coquimbo enjoys high praise primarily for its outstanding location between Coquimbo and La Serena, offering easy access to numerous attractions, restaurants and entertainment options. The beautiful ocean views from most rooms significantly enhance its appeal. Guests often remark on the spacious and comfortable rooms, which are ideal for both leisure and business travel, benefiting further from well-maintained facilities like pools, a spa and access to a casino. The parking availability and calm, tranquil environment add to its convenience, making it a great spot for relaxation. The friendly and attentive staff also contributes to the overall positive experience.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities.
Categories
Spa
Convention
Luxury
$
+3
Info
Featuring a sparkling outdoor pool, an exquisite on-site restaurant and a fitness center, the hotel promises an unforgettable stay in one of the most remarkable cities of Chile.
Summary of reviews
The Wyndham Concepcion Pettra hotel is highly praised by guests for its excellent location with many convenient amenities nearby and easy accessibility. The breakfast is also highly rated with guests describing it as abundant, varied and delicious. The hotel's restaurant is also worth a try with an exquisite buffet dinner and excellent service. The rooms are spacious, comfortable and clean with modern facilities and helpful staff. The hotel's cleanliness is also praised, although some minor issues are noted. The staff is friendly and accommodating, contributing greatly to guests' positive experiences. The hotel is also family-friendly, accommodating furry friends and providing a pleasant experience for children. The beds are highly praised for their comfort and spaciousness. Overall, the Wyndham Concepcion Pettra is considered an exceptional hotel with top-notch facilities and services, providing a cozy, comfortable and clean atmosphere.
Categories
Spa
Convention
Sustainability Journey
From $166
$
+4
Info
Summary of reviews
NOI Vitacura, located in the heart of the upscale Vitacura neighborhood, offers a charming and convenient setting for both business and leisure travelers. With its proximity to exquisite dining options, art galleries, and Bicentennial Park, the hotel is ideally placed for those wanting to explore Santiago's vibrant offerings. Guests frequently commend the hotel's location for its peaceful ambiance and accessibility to local attractions.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting.
The hotel is well-regarded for its breakfast, which consistently earns praise for its variety and quality. Guests appreciate the diverse selection, including gluten-free and vegetarian options, and the flavorsome Chilean dishes that add a local touch to the meal. The breakfast is often highlighted as a pivotal aspect of the stay, underscored by friendly and attentive staff, contributing to a memorable start to the day.
The dining experience at NOI Vitacura receives mixed reviews, with notable praise for the rooftop restaurant offering spectacular views of Santiago and the Andes, making it a preferred spot for drinks and casual meals. However, opinions on other dining facilities vary, with food quality needing improvement according to some reviews. The rooms are spacious and elegantly furnished, providing a luxurious ambiance with stunning mountain views enhancing relaxation. Guests often commend the comfortable beds and well-equipped facilities, despite some minor maintenance issues. Staff service at NOI Vitacura stands out, marked by warmth, promptness, and professionalism, making guests feel cared for throughout their stay.
Cleanliness at the hotel garners positive remarks overall, with a tidy environment and immaculate rooms appreciated by guests, although there are occasional reports of maintenance lapses. The spa is praised for its excellent amenities and serene atmosphere, offering a comprehensive wellness experience with flexibility to enjoy the facilities at one's pace. Similarly, the pools at NOI Vitacura are favored for their picturesque setting and cleanliness, though the sizes and maintenance may require attention.
General amenities like free WiFi and parking add convenience to the stay, although improvements in service quality and maintenance are occasionally suggested to better meet guest expectations. While the hotel embodies luxury with sophisticated rooms and attentive staff, there is recognition that certain facilities may not align entirely with the 5-star label, highlighting areas needing enhancement.
Overall, NOI Vitacura impresses with its inviting location and service-oriented approach, creating a delightful experience for guests amidst its luxurious setting.
Categories
Spa
Convention
Luxury
$
+1
Info
Summary of reviews
Nayara Alto Atacama is a distinguished hotel celebrated for its exceptional location in the heart of the Atacama Desert, offering an unparalleled opportunity for guests to connect with nature. The hotel is impeccably integrated into its surroundings, providing an extraordinary backdrop for stargazing and a tranquil escape from the outside world. Its serene environment, distanced from the bustling center of San Pedro de Atacama, is enhanced by stunning vistas and meticulous landscaping. Guests consistently praise the well-maintained facilities and spacious rooms, creating an atmosphere of comfort and serenity.
The hotel excels in delivering a remarkable culinary experience. The breakfast buffet receives wide acclaim for its spectacular selection and quality, supported by attentive restaurant staff. Although dinner options are somewhat limited, the excellence of the cuisine and the impressive wine cellar more than compensate. While the restaurant does face occasional service delays during busy periods, the staff's friendly and detail-oriented approach consistently earns high praise, ensuring a satisfying dining experience.
Accommodation at Nayara Alto Atacama seamlessly blends comfort and charm, with guests appreciating the spacious, clean rooms adorned with tasteful decor. Private terraces offer captivating views of the Salt Mountain Range, enhancing the ambiance. The hotel's commitment to cleanliness and comfort is reflected in glowing reviews, with housekeeping maintaining the highest standards for an impeccable stay.
The staff at Nayara Alto Atacama are a standout feature, known for their superb friendliness and efficiency. Their attentiveness and genuine dedication to guest comfort contribute significantly to the memorable experience. Exceptional service, including personal touches from hosts like Rosario, ensures guests feel valued and well-cared-for throughout their stay.
Finally, the pool area is a highlight for many visitors, featuring six serene swimming pools that provide privacy and relaxation in an exquisite setting. Whether guests prefer heated pools or the refreshingly cool waters of unheated ones, the ambiance is complemented by the hotel's beautiful surroundings and high-quality service. Overall, Nayara Alto Atacama offers an unforgettable desert retreat marked by its stunning location, outstanding hospitality, and serene environment.
The hotel excels in delivering a remarkable culinary experience. The breakfast buffet receives wide acclaim for its spectacular selection and quality, supported by attentive restaurant staff. Although dinner options are somewhat limited, the excellence of the cuisine and the impressive wine cellar more than compensate. While the restaurant does face occasional service delays during busy periods, the staff's friendly and detail-oriented approach consistently earns high praise, ensuring a satisfying dining experience.
Accommodation at Nayara Alto Atacama seamlessly blends comfort and charm, with guests appreciating the spacious, clean rooms adorned with tasteful decor. Private terraces offer captivating views of the Salt Mountain Range, enhancing the ambiance. The hotel's commitment to cleanliness and comfort is reflected in glowing reviews, with housekeeping maintaining the highest standards for an impeccable stay.
The staff at Nayara Alto Atacama are a standout feature, known for their superb friendliness and efficiency. Their attentiveness and genuine dedication to guest comfort contribute significantly to the memorable experience. Exceptional service, including personal touches from hosts like Rosario, ensures guests feel valued and well-cared-for throughout their stay.
Finally, the pool area is a highlight for many visitors, featuring six serene swimming pools that provide privacy and relaxation in an exquisite setting. Whether guests prefer heated pools or the refreshingly cool waters of unheated ones, the ambiance is complemented by the hotel's beautiful surroundings and high-quality service. Overall, Nayara Alto Atacama offers an unforgettable desert retreat marked by its stunning location, outstanding hospitality, and serene environment.
Categories
Spa
Convention
Boutique-Style
$
+2
Info
Summary of reviews
The Sheraton Santiago Hotel & Convention Center enjoys a prime location in a serene and upscale neighborhood, providing easy access to local attractions, parks, shops and restaurants. The hotel's strategic positioning ensures tranquility combined with convenience, offering beautiful surroundings, well-maintained facilities and helpful staff. Guests particularly appreciate the peaceful environment and excellent city views.
Breakfast at the hotel garners high praise for its variety, quality and service with a plethora of options including seasonal fruits, pastries and gluten-free choices. Dining is highlighted by the quality cuisine at El Cid restaurant and a diverse buffet, though service speed and menu diversity could see improvements. Guests regularly find the breakfast and dining experiences enjoyable, despite occasional service inefficiencies and high costs.
Rooms at the hotel vary in size and comfort with some praised for their spaciousness, cleanliness and excellent city views. However, consistency across accommodations is lacking, leading to reports of outdated facilities and maintenance issues. Despite these discrepancies, the bedding is often found to be comfortable and the rooms provide a quiet retreat from the bustling city.
Cleanliness at the Sheraton Santiago is generally satisfactory with many guests noting clean and comfortable rooms and well-maintained common areas. Nonetheless, there are areas needing attention such as carpets, walls and bathrooms. Improvements in housekeeping consistency and rigor would enhance the overall cleanliness standard.
The hotel's staff are frequently lauded for their friendliness and attentiveness. The concierge, housekeeping and restaurant teams receive particular praise for their warm and efficient service. While some guests have encountered less welcoming interactions, the overall sentiment remains positive, underscoring the professionalism and helpfulness of the majority of the staff.
Free wifi receives mixed feedback; while many find it fast and reliable, others experience issues with speed and dependability. The spa and gym facilities are well-regarded with the spa offering excellent treatments and a relaxing atmosphere and the gym featuring modern, functional equipment.
The pool facilities, including an indoor and outdoor pool, are appreciated for their spaciousness and scenic views, though there's room for improvement in maintenance and seating availability. Guests find the parking adequate but note narrow spaces and high costs.
Finally, the hotel is praised for its family-friendly environment, offering spacious rooms, kid’s play areas and supportive staff who make family stays comfortable and enjoyable.
Breakfast at the hotel garners high praise for its variety, quality and service with a plethora of options including seasonal fruits, pastries and gluten-free choices. Dining is highlighted by the quality cuisine at El Cid restaurant and a diverse buffet, though service speed and menu diversity could see improvements. Guests regularly find the breakfast and dining experiences enjoyable, despite occasional service inefficiencies and high costs.
Rooms at the hotel vary in size and comfort with some praised for their spaciousness, cleanliness and excellent city views. However, consistency across accommodations is lacking, leading to reports of outdated facilities and maintenance issues. Despite these discrepancies, the bedding is often found to be comfortable and the rooms provide a quiet retreat from the bustling city.
Cleanliness at the Sheraton Santiago is generally satisfactory with many guests noting clean and comfortable rooms and well-maintained common areas. Nonetheless, there are areas needing attention such as carpets, walls and bathrooms. Improvements in housekeeping consistency and rigor would enhance the overall cleanliness standard.
The hotel's staff are frequently lauded for their friendliness and attentiveness. The concierge, housekeeping and restaurant teams receive particular praise for their warm and efficient service. While some guests have encountered less welcoming interactions, the overall sentiment remains positive, underscoring the professionalism and helpfulness of the majority of the staff.
Free wifi receives mixed feedback; while many find it fast and reliable, others experience issues with speed and dependability. The spa and gym facilities are well-regarded with the spa offering excellent treatments and a relaxing atmosphere and the gym featuring modern, functional equipment.
The pool facilities, including an indoor and outdoor pool, are appreciated for their spaciousness and scenic views, though there's room for improvement in maintenance and seating availability. Guests find the parking adequate but note narrow spaces and high costs.
Finally, the hotel is praised for its family-friendly environment, offering spacious rooms, kid’s play areas and supportive staff who make family stays comfortable and enjoyable.
Categories
Spa
Convention
Luxury
$
+1
Info
Situated just outside Puerto Natales in Puerto Bories, this is a five-star luxury hotel in Patagonia that offers comfort and affordability.
Summary of reviews
The Singular Patagonia Hotel is a must-visit for those exploring Puerto Natales with a fabulous location that offers beautiful and spectacular views of the lake and fiord. The hotel's architecture and surroundings are stunning and the view from the rooms is exceptional. Guests appreciate the easy access to town, where they can book their own tours, grab lunch or shop. The breakfast experience is described as "espectacular" and "excelente" with top-notch food and drinks served at the breakfast place. The dinner experience is also a highlight with excellent and diverse food options and a wide variety of wines. The hotel boasts fantastic and spacious rooms with amazing beds and a wonderful view of the Fjord. The cleanliness of both the rooms and facilities is described as "excellent". The staff is exceptional with impeccable service and a focus on customer happiness. The spa is one of the most highlighted features with breathtaking views and excellent quality treatments and services. The beds are absolutely amazing with superb comfort levels. Overall, The Singular Patagonia Hotel is a maravilloso or wonderful, experience for anyone looking for an exceptional and luxurious hotel stay.
Categories
Spa
Convention
Boutique-Style
$
Info
Summary of reviews
Hotel Patagonico impresses guests with its prime location in the heart of the city, offering breathtaking views of Lake Llanquihue and the Osorno Volcano. The hotel's modern facilities, spacious gardens and terraces provide a serene environment for relaxation. Visitors commend the spacious, comfortable rooms characterized by beautiful views, cozy beds and well-appointed bathrooms, although some note occasional maintenance issues and inconsistent housekeeping.
Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.
The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.
Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.
The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.
Hotel Patagonico also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.
Overall, Hotel Patagonico is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
Breakfast receives mixed reviews with many praising its delicious, varied and plentiful offerings, while others mention a lack of variety and quality inconsistencies. The dining experience is generally positive, especially for breakfast, though dinner options are sometimes criticized for limited variety and service issues.
The hotel staff stands out as exceptionally friendly and attentive, contributing significantly to the overall positive guest experience. Their helpful nature is frequently highlighted, alongside special mentions of outstanding service by specific team members.
Guests appreciate the hotel's clean and well-maintained facilities, though there are reports of inconsistencies in cleanliness and maintenance standards, particularly regarding the need for regular upkeep. The family-friendly atmosphere is another strong point with spacious family rooms and various children's activities creating a welcoming environment for those traveling with kids.
The wifi service is often criticized for being unreliable and insufficient for business needs. Similarly, the spa and gym experiences highlight room for improvement with some guests encountering non-operational facilities and maintenance issues.
Hotel Patagonico also provides enjoyable pool facilities, though some guests report temperature inconsistencies and overcrowding at times. The hotel's proximity to Puerto Varas' vibrant nightlife is noted as a significant advantage, though its on-site late-night amenities and services have room for enhancement.
Overall, Hotel Patagonico is celebrated for its unbeatable location, scenic views, comfortable accommodations and excellent service, making it a favored destination for a memorable stay despite some areas needing improvement.
Categories
Spa
Convention
Luxury
$
+3
Info
Summary of reviews
Hotel Regal Pacific Santiago is a highly recommended five-star hotel that offers exceptional service and facilities. The hotel's location is excellent with guests praising its central location and proximity to shopping centers, restaurants and the metro station. The breakfast buffet is a highlight of any stay with guests consistently praising its quality and variety. The rooms are spacious, modern and impeccably clean with comfortable bedding and amazing amenities. The hotel's cleanliness is exceptional and the staff is friendly, accommodating and always willing to assist. The spa facilities are also highly rated with guests enjoying the Jacuzzi pool and the quality of the masseuse. The secure and complimentary parking is well-maintained, although the entrance may not accommodate larger vehicles. The beds are described as extremely comfortable and of high quality. Overall, Hotel Regal Pacific Santiago is an excellent choice for travelers wanting comfort, convenience and a prime location in Santiago.
Categories
Spa
Convention
Luxury
$
+3
Info
Summary of reviews
The InterContinental Santiago by IHG, is widely appreciated for its strategic location, placing guests within easy reach of shops, restaurants and key attractions. This central position makes it a convenient choice for both business and leisure travelers. The hotel's amenities, spacious rooms and good breakfast offerings further enhance its appeal, although some debate exists about the value for money.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Guests consistently praise the quality and variety of the breakfast buffet, describing it as excellent, delicious and inclusive of numerous options to cater to diverse tastes. The breakfast staff also receives commendations for their cleanliness and hospitality, despite concerns over its high cost and occasional wait times.
Dinner experiences are varied with some guests noting diversity in the menu, yet frequently facing long wait times and dissatisfaction with the food's quality and availability. This has led many to seek dining options outside the hotel.
The rooms are well-regarded for their spaciousness, comfort and cleanliness with nice city views and comfortable beds frequently highlighted. Despite occasional issues like small room sizes, maintenance concerns and room discrepancies, the overall consensus is positive.
Cleanliness in the hotel garners mixed reviews with many guests praising the rooms and general upkeep. However, some note concerns about dirty carpets, pool cleanliness and inconsistent room cleaning.
Staff service at the hotel is frequently hailed as exceptional with friendly, welcoming and proactive team members enhancing the guest experience. Some mixed feedback exists concerning the reception team and food service staff, though the majority of interactions are positive, contributing to a pleasant atmosphere.
The pool area receives mixed feedback as well, praised for its temperature, 24-hour availability and beautiful views from its 19th-floor location. However, issues such as temperature inconsistency, chlorination and cleanliness concerns are occasionally mentioned.
Finally, the comfort of the beds stands out as a consistent highlight, offering guests a restful sleep, despite isolated issues with mattress softness.
Overall, the InterContinental Santiago offers a comfortable and convenient stay, marked by positive guest experiences, excellent location and commendable service, albeit with room for improvement in certain areas.
Categories
Spa
Convention
Luxury
$
+6
Info
Summary of reviews
Remota Patagonia Lodge offers an extraordinary experience for travelers seeking tranquility and natural beauty, positioned just outside the vibrant center of Puerto Natales. Its serene location offers stunning views of the lake and sea, providing a breathtaking backdrop for a true Patagonian adventure. The lodge expertly combines accessibility with a sense of isolation, making it a favored choice for those looking to explore the majestic landscapes of Patagonia.
Guests at the lodge consistently commend the quality of the breakfast, despite some minor observations regarding coffee quality and fruit variety. The buffet-style breakfast is noted for its extensive selection of hot and cold dishes, pastries, and fresh options, all served in a cozy dining environment. In terms of dining, the lodge offers a distinctive evening experience with a three-course meal complemented by a selection of Chilean wines. Despite limited menu choices and pricing concerns, the quality of the food and the exceptional service earn high marks from guests.
The spacious rooms provide a unique experience with stunning architecture and expansive views of the surrounding water and mountains. Comfort and style are evident, particularly with the beds, which are frequently highlighted for their comfort. While there are minor notes about decor and temperature issues, the room quality is generally praised.
Cleanliness throughout the lodge is mostly commendable, with well-maintained rooms and appealing decoration contributing to a bright and inviting atmosphere. The staff at Remota Patagonia Lodge are often praised for their warm hospitality, especially in the dining and bar areas. While there is room for improvement in reception services, the friendly and attentive nature of the team significantly enhances the guest experience.
The lodge emphasizes a retreat from digital distractions, offering WiFi mainly in common areas like the lobby. This encourages guests to disconnect and fully engage with the tranquil natural setting. The spa and pool facilities offer a relaxing environment, though occasional maintenance issues and temperature concerns are noted. The spa is valued as a retreat, with potential for operational enhancements to further improve the guest experience.
Overall, Remota Patagonia Lodge provides a unique and comfortable stay, with its spectacular views, exceptional dining, and dedicated staff solidifying it as an attractive destination for travelers seeking peace and beauty in the heart of Patagonia.
Guests at the lodge consistently commend the quality of the breakfast, despite some minor observations regarding coffee quality and fruit variety. The buffet-style breakfast is noted for its extensive selection of hot and cold dishes, pastries, and fresh options, all served in a cozy dining environment. In terms of dining, the lodge offers a distinctive evening experience with a three-course meal complemented by a selection of Chilean wines. Despite limited menu choices and pricing concerns, the quality of the food and the exceptional service earn high marks from guests.
The spacious rooms provide a unique experience with stunning architecture and expansive views of the surrounding water and mountains. Comfort and style are evident, particularly with the beds, which are frequently highlighted for their comfort. While there are minor notes about decor and temperature issues, the room quality is generally praised.
Cleanliness throughout the lodge is mostly commendable, with well-maintained rooms and appealing decoration contributing to a bright and inviting atmosphere. The staff at Remota Patagonia Lodge are often praised for their warm hospitality, especially in the dining and bar areas. While there is room for improvement in reception services, the friendly and attentive nature of the team significantly enhances the guest experience.
The lodge emphasizes a retreat from digital distractions, offering WiFi mainly in common areas like the lobby. This encourages guests to disconnect and fully engage with the tranquil natural setting. The spa and pool facilities offer a relaxing environment, though occasional maintenance issues and temperature concerns are noted. The spa is valued as a retreat, with potential for operational enhancements to further improve the guest experience.
Overall, Remota Patagonia Lodge provides a unique and comfortable stay, with its spectacular views, exceptional dining, and dedicated staff solidifying it as an attractive destination for travelers seeking peace and beauty in the heart of Patagonia.
Categories
Spa
Convention
Pool
Heated Pool
Indoor Pool
Categories
1
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