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Summary of reviewsOccidental Murcia Agalia provides a well-rounded experience with several commendable features. The hotel's location, while not in the immediate city center, is appreciated for being convenient and tranquil. It's about a 15 to 20-minute walk from downtown Murcia, making it accessible yet removed from the hustle and bustle. The proximity to public transportation, restaurants, shopping centers and event venues is also highly valued. Travelers with cars benefit from ample and affordable parking options, including free and paid secure spots and there's even an electric vehicle charging station.
The breakfast service has mixed reviews but generally offers a very good, plentiful and varied selection that includes international and Spanish dishes. Standout items include a variety of pastries, fruits and made-to-order omelettes, supported by commendable service from the breakfast staff. However, improvements could be made regarding price, variety and the temperature of certain items.
Dinner experiences vary with many guests praising the high-quality, reasonably priced food. The menu changes daily, but some find it limited and repetitive. Service delays and occasional early closures of the restaurant have been noted. The dining area, though pleasant, could benefit from more space and better organization.
Rooms at the hotel are spacious and comfortable, often highlighted for their large beds and clean, well-maintained conditions. Amenities like large bathrooms, rain showers and terraces add to the comfort. However, occasional issues with electronic keys, air conditioning and mini-fridges were reported. Some rooms need refurbishing to address outdated furniture and minor cleanliness lapses.
The hotel's high standards of cleanliness are largely praised with frequent mentions of spotless rooms and common areas, supported by professional and friendly cleaning staff. Isolated incidents of uncleanliness, such as in the bathrooms, have been noted but do not overshadow the overall positive feedback.
Staff at Occidental Murcia Agalia are generally well-regarded for their friendliness, attentiveness and professionalism. Special mentions of exceptional service members are common, although there are occasional critiques about slow service or lack of attentiveness.
The free Wi-Fi receives mixed feedback with some guests finding it functional and others experiencing connectivity issues. The gym, while small, is well-equipped and generally satisfactory for maintaining fitness routines, though some equipment may need maintenance and the absence of air conditioning can affect comfort.
The pool area offers a pleasant, clean space for sunbathing and cooling off, despite its small size and limited hours of operation. Guests have noted that it can become crowded and would benefit from more loungers and extended opening times.
Overall, Occidental Murcia Agalia is a solid choice for travelers seeking a comfortable stay with convenient amenities, friendly staff and a good balance between accessibility and tranquility.
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