7,258,491 hotelsin 60 categories
Accessible, Business Hotels in Cleveland
121 HOTELS IN AND AROUND CLEVELANDMost popular user searches in Cleveland: hotels with swimming pool, historic hotels, 5-star hotels, hotels with gym, romantic hotels, family friendly hotels and 4-star hotels.
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Summary of reviews
Holiday Inn Cleveland Clinic by IHG, garners widespread acclaim for its prime location. Situated just blocks from the Cleveland Clinic, it offers unparalleled convenience for medical appointments and visits. The hotel's proximity to University Circle, Case Western Reserve University and various restaurants further adds to its appeal. Guests consistently highlight the cleanliness and security of the property, noting the helpful staff and amenities like shuttle services and spacious rooms.
The quality of the breakfast receives mixed reviews. While some guests appreciate the tasty and varied options, many express frustration over the lack of complimentary breakfast and perceive the pricing as expensive relative to the selection offered. Service issues such as long wait times and unprepared staff also detract from the breakfast experience. However, the breakfast area is commendably clean.
Dinner options at the on-site restaurant are diverse and certain dishes, like the pizza, are noted for their quality. Yet, the dining experience is often marred by understaffing, resulting in long waits and service lapses. Some guests are disappointed by the use of Styrofoam containers, particularly given the high prices.
Rooms are frequently praised for their cleanliness, modernity and spaciousness. Guests appreciate the well-maintained accommodations and the comfort of the beds and pillows, which ensure a restful sleep. Minor issues like noisy air conditioners and occasional lapses in room refreshment do occur but don't significantly impact the overall positive sentiment.
The hotel's commitment to cleanliness is a standout feature with guests noting the immaculate condition of rooms and common areas. This dedication enhances the overall guest experience, making the property one of the cleanest hotels as per guest reviews.
Staff generally receives high marks for their friendliness, professionalism and willingness to assist. While there are occasional reports of slow or unhelpful service, particularly in the restaurant, the majority of interactions with staff are positive and contribute to a welcoming atmosphere.
Parking proves to be a point of contention. The hotel offers predominantly valet parking at $24 per night with no free on-site parking available. The lack of convenient self-parking options and sometimes slow valet service add to guest frustration.
In summary, Holiday Inn Cleveland Clinic by IHG, excels in its excellent location, clean and comfortable accommodations and generally amiable staff. However, improvements in breakfast service and parking options would enhance the guest experience further.
The quality of the breakfast receives mixed reviews. While some guests appreciate the tasty and varied options, many express frustration over the lack of complimentary breakfast and perceive the pricing as expensive relative to the selection offered. Service issues such as long wait times and unprepared staff also detract from the breakfast experience. However, the breakfast area is commendably clean.
Dinner options at the on-site restaurant are diverse and certain dishes, like the pizza, are noted for their quality. Yet, the dining experience is often marred by understaffing, resulting in long waits and service lapses. Some guests are disappointed by the use of Styrofoam containers, particularly given the high prices.
Rooms are frequently praised for their cleanliness, modernity and spaciousness. Guests appreciate the well-maintained accommodations and the comfort of the beds and pillows, which ensure a restful sleep. Minor issues like noisy air conditioners and occasional lapses in room refreshment do occur but don't significantly impact the overall positive sentiment.
The hotel's commitment to cleanliness is a standout feature with guests noting the immaculate condition of rooms and common areas. This dedication enhances the overall guest experience, making the property one of the cleanest hotels as per guest reviews.
Staff generally receives high marks for their friendliness, professionalism and willingness to assist. While there are occasional reports of slow or unhelpful service, particularly in the restaurant, the majority of interactions with staff are positive and contribute to a welcoming atmosphere.
Parking proves to be a point of contention. The hotel offers predominantly valet parking at $24 per night with no free on-site parking available. The lack of convenient self-parking options and sometimes slow valet service add to guest frustration.
In summary, Holiday Inn Cleveland Clinic by IHG, excels in its excellent location, clean and comfortable accommodations and generally amiable staff. However, improvements in breakfast service and parking options would enhance the guest experience further.
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The Hyatt Regency Cleveland at The Arcade is a highly recommended hotel for those seeking a central location in Cleveland. The hotel's prime spot in the heart of downtown puts guests within walking distance of many attractions, shops and restaurants. The historic architecture of the building is also a highlight, adding to its charm and allure. While some guests had mixed experiences with the breakfast offerings and parking options, the hotel's staff received high marks for their exceptional customer service. The rooms were generally comfortable, clean and spacious with some offering spectacular views of the city. The hotel is generally very clean and comfortable, though some guests had negative experiences with unclean rooms. Families with slightly older children will appreciate the unique architecture of The Arcade, while those interested in historical design and culture will love the hotel's rich architectural and cultural significance. Overall, the Hyatt Regency Cleveland at The Arcade is a great option for a city hotel in a prime location.
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Summary of reviews
The Hilton Garden Inn Cleveland Downtown is a great choice for those looking for a hotel in a prime location. While some guests found the facilities and services to be average, others had a great time despite their initial disappointment. The breakfast is simple but a bit overpriced. Some guests had issues with the receptionist, but others found the staff to be good. Room size and outdated decor were mentioned as downsides, but overall the hotel was passable for those looking for a decent stay in Cleveland.
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Summary of reviews
The Hilton Cleveland Downtown is a modern and comfortable hotel with a great location. The staff is friendly and the hotel is very clean. The drinks at Bar32 are made perfectly, although the Eliot Ness needs improvement. While some guests found the hotel disappointing, others thought it was superb. The hotel offers reasonable pricing for a holiday weekend, but be careful when venturing outside as the surrounding area can be scary and filthy. The only downsides are the limited dinner menu and high drink prices in the restaurant, as well as the steep self-parking fee and bed taxes. Overall, the Hilton Cleveland Downtown is a decent choice for a comfortable stay in Cleveland.
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Summary of reviews
The Westin Cleveland Downtown is a modern and clean hotel with a fantastic location in the city center, making it a perfect base for exploring downtown Cleveland. Guests enjoyed the ease of walking to nearby attractions and found the staff to be friendly and accommodating. Although there were some negative reviews regarding limited dining options and high prices, the breakfast buffet and Urban Farmer restaurant were generally well-received. The rooms received mixed reviews with some guests noting outdated decor and cleanliness issues, but many found them spacious and comfortable with notably comfortable beds. Guests also had mixed experiences with the parking options at the hotel. However, overall, The Westin Cleveland Downtown received very good reviews with many guests exceeding their expectations and praising the exceptional service provided by the staff.
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Luxury
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Summary of reviews
Crowne Plaza Cleveland at Playhouse Square by IHG offers a vibrant and convenient stay in downtown Cleveland, appealing to theater enthusiasts, sports fans, and travelers keen on exploring the city's renowned cultural and entertainment venues. Situated within walking distance to the bustling Playhouse Square, Rocket Mortgage FieldHouse, and the Rock and Roll Hall of Fame, the hotel provides seamless access to a variety of attractions, complemented by nearby restaurants and bars that promise lively culinary experiences.
Guests frequently commend the hotel for its spacious and clean rooms, highlighting the comfort and restfulness provided by the beds. The accommodations are well-suited for families and couples alike, with room features and space that accommodate families comfortably. Cleanliness is consistently praised across the property, from rooms to public areas, contributing significantly to a pleasant stay.
Dining experiences at the hotel receive mixed feedback, with dinner at the GhostLight Restaurant and Bar earning high praise for delicious meals and friendly, attentive service. In contrast, the breakfast offerings attract varied opinions, with some guests appreciating the food quality and staff interactions, while others find the buffet lacking in variety and value.
The hotel's staff plays a crucial role in enhancing guests' experiences, frequently acknowledged for their friendliness, professionalism, and willingness to go the extra mile. Staff members such as those at the front desk and in the restaurant contribute significantly to creating a welcoming atmosphere.
Amenities such as the gym and pool area are well-maintained and appreciated for their cleanliness and inviting nature. The pool, in particular, is favored by families seeking leisure activities. The WiFi service is generally considered reliable and satisfactory.
For those with vehicles, valet parking is available and noted for its convenience, though some guests find the cost relatively high compared to public parking options. While parking arrangements can be initially confusing for some, the valet service is largely viewed as efficient.
Overall, Crowne Plaza Cleveland at Playhouse Square by IHG provides a memorable stay with its standout location, comfortable accommodations, and a welcoming team, perfect for visitors to Cleveland seeking comfort and easy access to the city's vibrant offerings.
Guests frequently commend the hotel for its spacious and clean rooms, highlighting the comfort and restfulness provided by the beds. The accommodations are well-suited for families and couples alike, with room features and space that accommodate families comfortably. Cleanliness is consistently praised across the property, from rooms to public areas, contributing significantly to a pleasant stay.
Dining experiences at the hotel receive mixed feedback, with dinner at the GhostLight Restaurant and Bar earning high praise for delicious meals and friendly, attentive service. In contrast, the breakfast offerings attract varied opinions, with some guests appreciating the food quality and staff interactions, while others find the buffet lacking in variety and value.
The hotel's staff plays a crucial role in enhancing guests' experiences, frequently acknowledged for their friendliness, professionalism, and willingness to go the extra mile. Staff members such as those at the front desk and in the restaurant contribute significantly to creating a welcoming atmosphere.
Amenities such as the gym and pool area are well-maintained and appreciated for their cleanliness and inviting nature. The pool, in particular, is favored by families seeking leisure activities. The WiFi service is generally considered reliable and satisfactory.
For those with vehicles, valet parking is available and noted for its convenience, though some guests find the cost relatively high compared to public parking options. While parking arrangements can be initially confusing for some, the valet service is largely viewed as efficient.
Overall, Crowne Plaza Cleveland at Playhouse Square by IHG provides a memorable stay with its standout location, comfortable accommodations, and a welcoming team, perfect for visitors to Cleveland seeking comfort and easy access to the city's vibrant offerings.
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Summary of reviews
InterContinental Cleveland by IHG, is highly recommended for those visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area. The hotel's convenient location to the Cleveland Clinic exceeded guests' expectations and is a must-stay for anyone visiting the clinic. The spacious and beautifully designed rooms are very clean and well-appointed with comfortable beds and nice decor that add to the relaxing ambiance. While some guests noticed design flaws and mentioned that the rooms are worn and need a refresh, the overall experience of staying in the hotel's spacious and clean rooms left a positive impression on the guests. The hotel prides itself on its cleanliness and it shows with a commitment to sanitation standards evident throughout the property. The staff is exceptional with friendly, kind, helpful and pleasant employees who provide superb and amazing service. Visitors to InterContinental Cleveland have nothing but high praise for the hotel's wonderful staff. Overall, InterContinental Cleveland is a must-stay for anyone visiting the Cleveland Clinic or for anyone looking for a luxurious hotel experience in the area.
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Summary of reviews
Hampton Inn Cleveland-Downtown earns high praise for its unbeatable location in the heart of downtown Cleveland, attracting both leisure and business travelers. Its proximity to key attractions such as the Rock and Roll Hall of Fame, Progressive Field, Rocket Mortgage Fieldhouse and Browns Stadium, along with numerous restaurants, bars and shops, ensures guests have easy access to the area's vibrant scene. The central location offers excellent accessibility, allowing guests to navigate the city effortlessly while enjoying a mix of tranquility and urban excitement.
The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
The hotel also scores well in cleanliness with many guests highlighting the immaculate condition of both rooms and common areas. The housekeeping services are commendable for maintaining high standards and ensuring rooms are well-kept. Despite a few minor housekeeping issues, the overall environment is clean and cozy, contributing to a restful stay.
Comfort is a consistent theme in the reviews, particularly regarding the rooms and beds. Guests appreciate the spacious, updated and quiet accommodations, often describing the beds and pillows as very comfortable or even super comfy. While there are occasional comments about room size, cleanliness or maintenance, the general sentiment is overwhelmingly positive, emphasizing sound sleep and comfortable accommodations.
The staff at Hampton Inn Cleveland-Downtown are frequently praised for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. Front desk staff are highlighted for their courteous and welcoming demeanor and the valet service is noted for its efficiency and helpful attitude, although parking costs are seen as a downside.
Guests also show appreciation for the complimentary breakfast, which is described variously as good to fantastic with a wide selection of hot and tasty items. Despite a few critiques regarding simplicity or variety during the pandemic, the breakfast generally contributes positively to the overall stay.
While the free Wi-Fi receives mixed reviews with some guests experiencing slow speeds and occasional connectivity issues, there are positive mentions indicating satisfactory performance at times.
For families, the hotel offers a suitable environment with clean facilities and attentive staff catering to specific needs like additional amenities for longer stays. The central location further adds to the convenience for family-friendly activities.
Business travelers find the hotel's location practical due to its proximity to business areas and the convention center. Although the hotel's business amenities could see improvement, the clean rooms and basic business functionalities suffice for short stays.
Overall, Hampton Inn Cleveland-Downtown delivers a reliable three-star hotel experience with a combination of excellent location, cleanliness, comfort and friendly service, making it a compelling choice for a diverse range of travelers visiting Cleveland.
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Summary of reviews
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
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Summary of reviews
The Residence Inn by Marriott Cleveland Downtown receives predominantly positive reviews, with many guests highlighting its prime location in the heart of downtown Cleveland. The hotel is perfectly situated near major sporting venues, dining options, and cultural attractions, making it an ideal choice for visitors interested in exploring the city's vibrant offerings. Guests find it convenient to access local attractions without needing a car, as the hotel is within walking distance of many key sites and offers easy access to public transportation.
The breakfast offerings are well-received, with guests appreciating the variety and quality of the food. The friendly and attentive breakfast staff enhance the experience, ensuring guests start their day with a satisfying meal. Despite occasional comments about the speed at which certain items run out and a desire for extended hours, the breakfast remains a valued part of the stay.
Accommodations at the hotel are frequently praised for their spaciousness and cleanliness, particularly the suites that comfortably accommodate families and groups. The rooms are described as akin to small apartments, complete with kitchens and living areas, offering a comfortable home base for travelers. While there are minor complaints about outdated decor and bedding comfort, the overall feedback emphasizes the rooms' functionality and peaceful ambiance.
Cleanliness is generally noted as a strong point, despite some isolated reports of shortcomings. The hotel's commitment to maintaining clean and comfortable spaces, coupled with the helpful and friendly staff, contributes to a welcoming environment for guests.
Exceptional hospitality is a hallmark of this establishment, with the staff consistently recognized for their professionalism, friendliness, and efficiency. From the front desk to housekeeping, the team is dedicated to ensuring a pleasant stay, promptly addressing concerns and providing knowledgeable service.
Valet parking is identified as a convenient, albeit costly, service. While the expense is pointed out by some guests, many appreciate the convenience and efficiency of the service provided. The staff's courtesy and promptness mitigate the impact of the fee for most, making it a worthwhile consideration.
The Residence Inn caters well to families, offering a comfortable and convenient setting with its spacious suites and prime location near family-friendly attractions. The atmosphere fosters a sense of being at home, ideal for family getaways.
Overall, the Residence Inn by Marriott Cleveland Downtown offers a comfortable and convenient stay for a range of guests, highlighted by its excellent location, spacious rooms, and attentive staff, making it a preferred choice for those visiting Cleveland.
The breakfast offerings are well-received, with guests appreciating the variety and quality of the food. The friendly and attentive breakfast staff enhance the experience, ensuring guests start their day with a satisfying meal. Despite occasional comments about the speed at which certain items run out and a desire for extended hours, the breakfast remains a valued part of the stay.
Accommodations at the hotel are frequently praised for their spaciousness and cleanliness, particularly the suites that comfortably accommodate families and groups. The rooms are described as akin to small apartments, complete with kitchens and living areas, offering a comfortable home base for travelers. While there are minor complaints about outdated decor and bedding comfort, the overall feedback emphasizes the rooms' functionality and peaceful ambiance.
Cleanliness is generally noted as a strong point, despite some isolated reports of shortcomings. The hotel's commitment to maintaining clean and comfortable spaces, coupled with the helpful and friendly staff, contributes to a welcoming environment for guests.
Exceptional hospitality is a hallmark of this establishment, with the staff consistently recognized for their professionalism, friendliness, and efficiency. From the front desk to housekeeping, the team is dedicated to ensuring a pleasant stay, promptly addressing concerns and providing knowledgeable service.
Valet parking is identified as a convenient, albeit costly, service. While the expense is pointed out by some guests, many appreciate the convenience and efficiency of the service provided. The staff's courtesy and promptness mitigate the impact of the fee for most, making it a worthwhile consideration.
The Residence Inn caters well to families, offering a comfortable and convenient setting with its spacious suites and prime location near family-friendly attractions. The atmosphere fosters a sense of being at home, ideal for family getaways.
Overall, the Residence Inn by Marriott Cleveland Downtown offers a comfortable and convenient stay for a range of guests, highlighted by its excellent location, spacious rooms, and attentive staff, making it a preferred choice for those visiting Cleveland.
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Summary of reviews
The DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is highly recommended for anyone visiting Cleveland due to its unbeatable location with convenient proximity to Cleveland's waterfront and top attractions. The staff received outstanding reviews for their exceptional service, positive attitudes and helpfulness. The hotel offers a shuttle service for further locations around town and the connected parking garage provides plenty of clean and easily accessible spaces. While the breakfast had mixed feedback, the comfortable beds and pillows were described as dreamy and the most comfortable guests have ever slept on in a hotel. The hotel would benefit from updates and attention to cleanliness, but overall, guests have described their stays as comfortable, nice and superb. The DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside provides incredible value for your money and is highly recommended for a great stay in Cleveland.
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Residence Inn by Marriott Cleveland University Circle/Medical Center
Hotel in Cleveland OH
8.6
Very GoodFrom $188
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Summary of reviews
The Residence Inn by Marriott Cleveland University Circle/Medical Center receives glowing reviews, particularly for its prime location, cleanliness, and attentive staff. Situated conveniently near Cleveland's University Circle, it provides easy access to key destinations, including Case Western University, the Cleveland Clinic, and various cultural attractions. This makes it a preferred choice for both academic and medical visits. The modern amenities and the peaceful environment, coupled with efficient commuting options like parking and shuttle services, further enhance the stay.
Guests frequently praise the delightful breakfast experience, noting the variety of healthy options and commendable service from the staff, particularly Caroline and Dez. While there are minor concerns about crowding and the use of plastic utensils, the breakfast remains a highlight for many, setting a positive tone for the day.
The hotel's rooms are consistently lauded for their spaciousness, modern design, and comfort, particularly the beds, which many find exceptionally cozy. The thoughtful inclusion of kitchenettes, full-sized fridges, and soundproofing are appreciated, especially by those on extended stays or with families. The Residence Inn is applauded for its unparalleled cleanliness and orderly maintenance, both indoors and outdoors, enhancing the overall pleasant atmosphere.
The staff at the hotel stands out for their professionalism, friendliness, and dedication to guest satisfaction, often going above and beyond to ensure a memorable experience. Whether dealing with families or individual travelers, their warmth and humor add a personal touch to each stay.
The pool area complements the array of amenities, offering a refreshing experience despite its slightly cool temperature. The space is well-maintained, and its organized reservation system ensures easy access, contributing to the hotel's appeal.
Families find the Residence Inn to be particularly accommodating, with spacious rooms and attentive service catering to both adults and children. Its strategic location serves well for attending events or visiting nearby facilities, making it a favored base for various activities.
Overall, the Residence Inn by Marriott Cleveland University Circle/Medical Center emerges as a top choice for visitors seeking comfort, convenience, and a welcoming environment. Its strategic location, excellent amenities, and standout service combine to offer an exceptional experience for those exploring Cleveland.
Guests frequently praise the delightful breakfast experience, noting the variety of healthy options and commendable service from the staff, particularly Caroline and Dez. While there are minor concerns about crowding and the use of plastic utensils, the breakfast remains a highlight for many, setting a positive tone for the day.
The hotel's rooms are consistently lauded for their spaciousness, modern design, and comfort, particularly the beds, which many find exceptionally cozy. The thoughtful inclusion of kitchenettes, full-sized fridges, and soundproofing are appreciated, especially by those on extended stays or with families. The Residence Inn is applauded for its unparalleled cleanliness and orderly maintenance, both indoors and outdoors, enhancing the overall pleasant atmosphere.
The staff at the hotel stands out for their professionalism, friendliness, and dedication to guest satisfaction, often going above and beyond to ensure a memorable experience. Whether dealing with families or individual travelers, their warmth and humor add a personal touch to each stay.
The pool area complements the array of amenities, offering a refreshing experience despite its slightly cool temperature. The space is well-maintained, and its organized reservation system ensures easy access, contributing to the hotel's appeal.
Families find the Residence Inn to be particularly accommodating, with spacious rooms and attentive service catering to both adults and children. Its strategic location serves well for attending events or visiting nearby facilities, making it a favored base for various activities.
Overall, the Residence Inn by Marriott Cleveland University Circle/Medical Center emerges as a top choice for visitors seeking comfort, convenience, and a welcoming environment. Its strategic location, excellent amenities, and standout service combine to offer an exceptional experience for those exploring Cleveland.
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Summary of reviews
Hotel Indigo Cleveland Downtown by IHG, is an exceptional choice for visitors seeking proximity to key Cleveland attractions. Perfectly located in the heart of Cleveland’s sports and entertainment district, the hotel allows effortless access to Rocket Mortgage FieldHouse, Progressive Field and other downtown venues. The prime location makes it an ideal base for those attending concerts, MLB and NBA games or exploring local sights such as the Rock and Roll Hall of Fame.
Guests commend the hotel for its clean, newly updated rooms featuring modern decor and numerous amenities like mini-fridges, coffee makers, irons and safes. The beds and pillows are particularly praised for their comfort, ensuring restful nights. Although some rooms face minor maintenance issues and limitations such as small bathrooms and the absence of microwaves, the overall experience remains highly satisfactory with spacious and beautifully decorated rooms.
The cleanliness of the hotel receives mixed reviews. While many guests find the rooms well-maintained, spacious and clean, there are instances of housekeeping inconsistencies with reports of visible dust, dirty carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the charming decor and comfortable accommodations contribute to a generally positive atmosphere.
Breakfast experiences are varied with many guests complimenting the breakfast staff for their great service and delicious offerings. However, some faced challenges like slow service due to understaffing, empty buffet trays and cleanliness issues in the dining area. The lack of a complimentary breakfast also led to additional costs for some guests.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing guest satisfaction. Exceptional service is noted across various departments, including the front desk, housekeeping and the restaurant/bar staff. Specific team members are highlighted for their efficiency and accommodating nature, contributing positively to the overall guest experience.
Overall, Hotel Indigo Cleveland Downtown stands out for its advantageous location, comfortable and clean accommodations and exceptional service from its staff. Despite some areas needing improvement, the hotel remains a recommended option for those visiting Cleveland, offering a blend of comfort, convenience and friendly hospitality.
Guests commend the hotel for its clean, newly updated rooms featuring modern decor and numerous amenities like mini-fridges, coffee makers, irons and safes. The beds and pillows are particularly praised for their comfort, ensuring restful nights. Although some rooms face minor maintenance issues and limitations such as small bathrooms and the absence of microwaves, the overall experience remains highly satisfactory with spacious and beautifully decorated rooms.
The cleanliness of the hotel receives mixed reviews. While many guests find the rooms well-maintained, spacious and clean, there are instances of housekeeping inconsistencies with reports of visible dust, dirty carpets and inadequately cleaned bathrooms. Despite these occasional lapses, the charming decor and comfortable accommodations contribute to a generally positive atmosphere.
Breakfast experiences are varied with many guests complimenting the breakfast staff for their great service and delicious offerings. However, some faced challenges like slow service due to understaffing, empty buffet trays and cleanliness issues in the dining area. The lack of a complimentary breakfast also led to additional costs for some guests.
The hotel's staff is frequently praised for their friendliness and helpfulness, significantly enhancing guest satisfaction. Exceptional service is noted across various departments, including the front desk, housekeeping and the restaurant/bar staff. Specific team members are highlighted for their efficiency and accommodating nature, contributing positively to the overall guest experience.
Overall, Hotel Indigo Cleveland Downtown stands out for its advantageous location, comfortable and clean accommodations and exceptional service from its staff. Despite some areas needing improvement, the hotel remains a recommended option for those visiting Cleveland, offering a blend of comfort, convenience and friendly hospitality.
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Summary of reviews
Holiday Inn Express Cleveland Downtown by IHG, is highly praised for its prime location in the heart of Cleveland, offering easy access to major attractions such as Rocket Mortgage Fieldhouse, the Rock and Roll Hall of Fame and various stadiums. Guests find the historic building charming with spacious rooms that often provide beautiful city views, contributing to a comfortable and memorable stay.
The hotel excels in providing a well-rounded guest experience with its commendable breakfast offerings. Fresh, varied and plentiful, the breakfast receives high marks for both quality and service, adding significant value to the stay. Guests appreciate the friendly and attentive staff who ensure the breakfast area remains clean and well-stocked.
The rooms are noted for their impressive size, comfort and cleanliness. With large rooms featuring high ceilings, mini-fridges and kitchen areas, guests feel warmly accommodated. The comfortable beds, soft linens and clean bathrooms further enhance the experience. While some minor issues with cleanliness are occasionally noted, the overall impression remains favorable.
Exceptional service from the staff consistently stands out in reviews. Whether at the front desk, during breakfast service or through valet parking, the team is described as friendly, helpful and professional. Their warm and efficient approach contributes significantly to the welcoming atmosphere of the hotel.
Valet parking services are appreciated for their efficiency and friendliness, despite some concerns about costs. The convenience of valet parking, especially in a bustling downtown area, is noted as a positive aspect by many guests.
Finally, the historical charm of the building adds to the unique appeal of the hotel. Housed in a former bank headquarters from the 1920s/30s, the architectural beauty and vintage elements are frequently admired. The preservation of historical features combined with modern comforts provides a distinctive and enriching stay.
Overall, the Holiday Inn Express Cleveland Downtown offers an excellent combination of prime location, spacious and comfortable rooms, strong amenities and outstanding staff service, making it a top choice for visitors to Cleveland.
The hotel excels in providing a well-rounded guest experience with its commendable breakfast offerings. Fresh, varied and plentiful, the breakfast receives high marks for both quality and service, adding significant value to the stay. Guests appreciate the friendly and attentive staff who ensure the breakfast area remains clean and well-stocked.
The rooms are noted for their impressive size, comfort and cleanliness. With large rooms featuring high ceilings, mini-fridges and kitchen areas, guests feel warmly accommodated. The comfortable beds, soft linens and clean bathrooms further enhance the experience. While some minor issues with cleanliness are occasionally noted, the overall impression remains favorable.
Exceptional service from the staff consistently stands out in reviews. Whether at the front desk, during breakfast service or through valet parking, the team is described as friendly, helpful and professional. Their warm and efficient approach contributes significantly to the welcoming atmosphere of the hotel.
Valet parking services are appreciated for their efficiency and friendliness, despite some concerns about costs. The convenience of valet parking, especially in a bustling downtown area, is noted as a positive aspect by many guests.
Finally, the historical charm of the building adds to the unique appeal of the hotel. Housed in a former bank headquarters from the 1920s/30s, the architectural beauty and vintage elements are frequently admired. The preservation of historical features combined with modern comforts provides a distinctive and enriching stay.
Overall, the Holiday Inn Express Cleveland Downtown offers an excellent combination of prime location, spacious and comfortable rooms, strong amenities and outstanding staff service, making it a top choice for visitors to Cleveland.
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Business
Accessible
Historic
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+2
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Summary of reviews
Tru By Hilton Cleveland Midtown has garnered strong positive feedback from guests across various categories. Its location is highly rated for convenience, particularly for visitors with appointments at the Cleveland Clinic and those looking to explore attractions like the Rock & Roll Hall of Fame and downtown Cleveland. Situated in a quiet Midtown area, the hotel allows for peaceful nights' rest, despite some mixed feelings about the neighborhood's industrial feel and dining options. Additionally, easy access to public transportation and major highways adds to its appeal.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
The breakfast experience is widely appreciated, featuring a variety of hot items, continental options and a 24-hour tea and coffee station. Guests enjoy the friendliness and efficiency of the breakfast staff, although occasional crowdedness and appliance issues are noted.
Rooms at the hotel are described as modern, clean and comfortable. Many guests praise the spaciousness, large windows, USB ports and flat-screen TVs, although a few feel the rooms are somewhat compact. Cleanliness is a significant plus with most reviews commending the spotless environment and modern decor, even if there are occasional housekeeping misses.
The staff at Tru By Hilton Cleveland Midtown stand out for their exceptional service. Descriptions of friendly, helpful and professional employees are common, enhancing the guest experience. Specific mentions of staff members and the positive impact of their responsiveness further underline the quality of service provided.
Free WiFi, while generally satisfactory and good, has received mixed reviews due to occasional signal issues. On the other hand, parking is highly praised for being free, ample, well-lit and easily accessible, though guests should be cautious of potentially icy conditions in winter.
The hotel is noted for being family-friendly, offering a welcoming atmosphere, child-friendly breakfast options and activities like a fire pit. Free parking and a snack bar also add to the convenience for families.
The beds receive frequent commendations for their comfort and cleanliness with a good selection of pillows enhancing the sleep quality, though opinions on bed firmness vary.
The hotel is recognized as offering good value for its price, especially with free parking included. It presents itself well as a three-star establishment with modern design, consistent cleanliness and a no-frills yet comfortable stay. Public transportation access adds to its convenience.
For business travelers, the hotel’s proximity to downtown, business-friendly amenities and overall clean environment make it a solid choice.
In summary, Tru By Hilton Cleveland Midtown offers a modern, clean and comfortable stay with excellent service, convenient location and appealing amenities, making it a reliable option for a range of travelers.
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Summary of reviews
The Kimpton Schofield Hotel by IHG, is a fantastic choice for those looking to experience the best of downtown Cleveland. Its central location provides easy walking access to great restaurants, bars and attractions such as the Rock and Roll Hall of Fame and the NASA Glenn Visitor Center. The hotel's Betts restaurant offers a delicious breakfast experience with guests raving about the chicken and waffles. The rooms are beautiful and spacious with some featuring amazing bathrooms complete with marble finishings and great lighting options. While some guests note that the rooms are smaller than other Kimpton hotels, this does not take away from the quality of the decor and design. Cleanliness is an important attribute at the Kimpton Schofield Hotel with the majority of guests finding the rooms and the entire facility to be very clean and well-maintained. The staff is exceptional, friendly and professional with guests appreciating the personal attention and friendly demeanor. The hotel's beds have received fantastic reviews from guests with many describing them as very comfortable. Overall, the Kimpton Schofield Hotel is a great choice for comfort with mostly positive reviews on the quality of the facilities and services.
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Business
Accessible
Dog Friendly
Dogs Stay Free
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