7,258,491 hotelsin 60 categories
5-Star Hotels in Colombia
200+ HOTELS IN COLOMBIAMost popular user searches in Colombia: 3-star hotels.
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From $66
$
+6
Info
Summary of reviews
Hotel Casino Internacional is a highly recommended place to stay in Cúcuta, according to satisfied guests. The hotel's unbeatable location near the Ventura Plaza shopping mall and commercial outlets, entertainment and dining options make it an ideal choice for travelers. The breakfast is described as excellent, delicious and varied with high-quality food and copious portions. The hotel's comfortable and spacious rooms with excellent bedding provide a peaceful night's rest and recent renovations have left them looking beautiful and elegant. Guests appreciate the cleanliness of the hotel and its rooms with several giving it a top score for cleanliness. The staff is described as amazing with exceptional service and attention to detail, led by the manager, Alba. The pool is beautiful and always attended by a lifeguard and the beds and pillows are comfortable and provide a perfect night's sleep. Though some minor inconveniences were reported, they are easily outweighed by the overall friendliness and great service provided by the hotel's staff. Families especially appreciate the enjoyable and clean pool area and find it to be a great addition to their stay.
Categories
5 Star
Family
Pool
Indoor Pool
Outdoor Pool
$
+5
5 Star
Summary of reviews related to the '5 Star' category
If you're planning on visiting Bogotá, Colombia and are looking for a luxurious place to stay, the NH Collection Bogotá Royal Teleport is an amazing hotel to consider. With exceptional service, superb facilities and a 5-star rated food, you can expect nothing but excellence during your stay. The hotel is located near Usaquen restaurants, giving you access to excellent quality cuisine. The hotel provides guests with full comfort and relaxation, making it a perfect place to unwind after a long day of exploring the city. Even though it might be a little pricey, the hotel's spectacular services and features make it worthwhile. The staff offers excellent attention and guests leave happy with nothing but positive experiences and recommendations for others to visit. Overall, NH Collection Bogotá Royal Teleport is a fabulous place for a relaxing and comfortable stay.
$
+4
5 Star
Located in a historic building, this hotel offers a unique and charming experience. Its architecture and ambiance provide a luxurious and memorable stay, steeped in history and culture.
Summary of reviews related to the '5 Star' category
Despite being rated as a 5-star establishment, Hotel De La Opera appears to fall short of this prestigious classification according to guest reviews. Feedback consistently highlights a notable discrepancy between the hotel's rating and the actual experience provided. Guests underscore issues such as the closed pool and spa, which detract from the luxury amenities typically expected from a 5-star property. Additionally, interactions with the hotel's service staff have been less than stellar with guests having to request assistance multiple times and an overall sense of unhelpfulness being reported. While some reviews acknowledge improvements compared to previous years, it remains clear that there's room for further enhancement to truly meet the 5-star standard. The consensus suggests that, although the hotel offers a nice stay, it aligns more closely with a 4-star rating.
$
5 Star
This hotel is known for its great breakfast and excellent service. It blends elegance with modern amenities, making it ideal for both business and leisure travelers. It offers a luxurious spa.
Summary of reviews related to the '5 Star' category
If you're looking for pure luxury and top-notch service during your stay in Bogotá, look no further than Casa Dann Carlton Hotel & SPA. Many of the guest reviews rave about the exceptional quality of the facilities and services with one even describing it as "everything 5 stars." Security is also a priority here, allowing you to fully relax and enjoy your stay. Guests particularly enjoyed the comfortable beds and great location. While a few reviewers had mixed experiences, the majority of guests found this hotel to be one of the best in the area and highly recommend it. The breakfast is generous, but some guests note that the quality could be improved to match the hotel's five-star rating. Overall, Casa Dann Carlton Hotel & SPA lives up to its five-star rating and offers an exceptional stay in Bogotá.
$
+7
Info
Summary of reviews
Hilton Bogota Corferias garners high acclaim for its strategic location, especially beneficial for those attending events at the Corferias convention center or the Agora Convention Center. The hotel's proximity to important city landmarks like the Candelaria district and Montserrate and its relatively short drive from the airport add to its appeal. Guests enjoy stunning views of Monserrate and a comfortable, serene ambiance. Modern facilities and comfortable rooms enhance the overall experience, although a minor drawback is the limited dining options in the surrounding area.
The breakfast experience stands out for its variety and quality with an extensive buffet offering fresh fruits and juices. The elegant setting, including a beautiful outdoor terrace with mountain views, along with excellent service from kind and attentive staff, contributes to a delightful start to the day. A few guests on specific diets found the options limited, but overall, the breakfast is described as superb and memorable.
The dinner offerings receive mixed reviews. While many guests praise the quality, especially the Italian cuisine, there are suggestions for service and menu variety improvements during high-traffic times. Special offerings like the New Year's Eve Dinner Buffet are well-received, indicating potential for a more consistent dining experience.
Rooms at Hilton Bogota Corferias are consistently praised for their spaciousness, cleanliness and modern amenities. The views over Bogotá from the rooms are particularly appreciated with big rooms and thick drapes ensuring a restful night’s sleep. The King suites are noted for their exceptional comfort. While some mention smaller double beds as an issue, the general consensus is that the rooms offer a fantastic environment for rest and relaxation.
Cleanliness throughout the hotel is meticulously maintained with guests noting immaculate rooms and well-decorated areas. The staff's kindness and attentiveness further contribute to a welcoming environment.
The hotel staff receives glowing reviews for their warmth, professionalism and attention to detail. Individuals like Camila and Santiago are frequently mentioned for their exceptional service and the attentive hotel manager ensures high standards are maintained. This exceptional service enhances the overall guest experience, making them feel valued and well-cared for.
The pool and jacuzzi area also receive high praise, noted for their ideal temperature, modern design and clean, luxurious feel. The facilities contribute to a relaxing and rejuvenating experience.
Comfortable beds and high-quality bedding are frequently highlighted, though some guests noted issues with pillows and mattress wear. Despite these minor drawbacks, the overall sentiment emphasizes a pleasant and restful stay.
In summary, Hilton Bogota Corferias excels in providing a luxurious and convenient stay, especially for business travelers with standout features including its prime location, exceptional breakfast, comfortable rooms and superb staff.
The breakfast experience stands out for its variety and quality with an extensive buffet offering fresh fruits and juices. The elegant setting, including a beautiful outdoor terrace with mountain views, along with excellent service from kind and attentive staff, contributes to a delightful start to the day. A few guests on specific diets found the options limited, but overall, the breakfast is described as superb and memorable.
The dinner offerings receive mixed reviews. While many guests praise the quality, especially the Italian cuisine, there are suggestions for service and menu variety improvements during high-traffic times. Special offerings like the New Year's Eve Dinner Buffet are well-received, indicating potential for a more consistent dining experience.
Rooms at Hilton Bogota Corferias are consistently praised for their spaciousness, cleanliness and modern amenities. The views over Bogotá from the rooms are particularly appreciated with big rooms and thick drapes ensuring a restful night’s sleep. The King suites are noted for their exceptional comfort. While some mention smaller double beds as an issue, the general consensus is that the rooms offer a fantastic environment for rest and relaxation.
Cleanliness throughout the hotel is meticulously maintained with guests noting immaculate rooms and well-decorated areas. The staff's kindness and attentiveness further contribute to a welcoming environment.
The hotel staff receives glowing reviews for their warmth, professionalism and attention to detail. Individuals like Camila and Santiago are frequently mentioned for their exceptional service and the attentive hotel manager ensures high standards are maintained. This exceptional service enhances the overall guest experience, making them feel valued and well-cared for.
The pool and jacuzzi area also receive high praise, noted for their ideal temperature, modern design and clean, luxurious feel. The facilities contribute to a relaxing and rejuvenating experience.
Comfortable beds and high-quality bedding are frequently highlighted, though some guests noted issues with pillows and mattress wear. Despite these minor drawbacks, the overall sentiment emphasizes a pleasant and restful stay.
In summary, Hilton Bogota Corferias excels in providing a luxurious and convenient stay, especially for business travelers with standout features including its prime location, exceptional breakfast, comfortable rooms and superb staff.
Categories
5 Star
Dog Friendly
Pool
Heated Pool
Indoor Pool
$
+9
Info
Summary of reviews
The DoubleTree by Hilton Bogota Parque 93 is highly regarded for its prime location in a quiet and safe neighborhood, ideal for both business and leisure travelers. Situated near the bustling Parque 93, the hotel offers convenient access to various shops, restaurants and commercial establishments. Guests appreciate the tranquility of the area, which is free from traffic noise, adding to the overall attraction of the locale.
Staff service is a standout feature with many reviews commending the friendliness, attentiveness and exceptional service provided by the team. Individual staff members, particularly those in the restaurant and bar, receive special praise for enhancing guests' experiences with their warm and helpful demeanor.
The rooms are frequently described as comfortable, spacious and well-designed. Guests highlight the cleanliness and modern conveniences, such as hairdryers, irons and large bathrooms. The beds are particularly noted for their comfort, contributing to restful stays. However, some reviews mention occasional issues with room size, dated decor and inconsistent housekeeping.
Cleanliness is a consistent theme with the hotel receiving strong praise for its spotless rooms and well-maintained common areas. Despite occasional oversights in cleaning services, such as towel provisions, the hotel's commitment to maintaining a clean and comfortable environment is appreciated by guests.
The breakfast experience garners mixed reviews. While many appreciate the delicious and varied buffet options and the attentive service, some guests feel that the breakfast could benefit from more variety and better consistency. Issues like cold dishes and repetitive menus are noted by a few visitors.
The pool area receives a mixed reception. Positive comments highlight its appeal, but many guests find it small, shallow and often unavailable due to maintenance or reservations for children's swimming lessons. Limited access hours and occasional cleanliness issues further contribute to an underwhelming pool experience.
Beds are generally praised for their comfort, although opinions on pillows vary with some finding them too soft or old. The main beds, however, are widely regarded as very comfortable, ensuring a good night's sleep for most guests. The sofa bed, on the other hand, receives negative feedback for its discomfort.
In summary, the DoubleTree by Hilton Bogota Parque 93 is highly recommended for its excellent location, attentive staff, comfortable and clean rooms and overall value for money. While there are some areas for improvement, particularly with the pool and breakfast variety, the hotel still stands out as a preferred choice for visitors to Bogota.
Staff service is a standout feature with many reviews commending the friendliness, attentiveness and exceptional service provided by the team. Individual staff members, particularly those in the restaurant and bar, receive special praise for enhancing guests' experiences with their warm and helpful demeanor.
The rooms are frequently described as comfortable, spacious and well-designed. Guests highlight the cleanliness and modern conveniences, such as hairdryers, irons and large bathrooms. The beds are particularly noted for their comfort, contributing to restful stays. However, some reviews mention occasional issues with room size, dated decor and inconsistent housekeeping.
Cleanliness is a consistent theme with the hotel receiving strong praise for its spotless rooms and well-maintained common areas. Despite occasional oversights in cleaning services, such as towel provisions, the hotel's commitment to maintaining a clean and comfortable environment is appreciated by guests.
The breakfast experience garners mixed reviews. While many appreciate the delicious and varied buffet options and the attentive service, some guests feel that the breakfast could benefit from more variety and better consistency. Issues like cold dishes and repetitive menus are noted by a few visitors.
The pool area receives a mixed reception. Positive comments highlight its appeal, but many guests find it small, shallow and often unavailable due to maintenance or reservations for children's swimming lessons. Limited access hours and occasional cleanliness issues further contribute to an underwhelming pool experience.
Beds are generally praised for their comfort, although opinions on pillows vary with some finding them too soft or old. The main beds, however, are widely regarded as very comfortable, ensuring a good night's sleep for most guests. The sofa bed, on the other hand, receives negative feedback for its discomfort.
In summary, the DoubleTree by Hilton Bogota Parque 93 is highly recommended for its excellent location, attentive staff, comfortable and clean rooms and overall value for money. While there are some areas for improvement, particularly with the pool and breakfast variety, the hotel still stands out as a preferred choice for visitors to Bogota.
Categories
5 Star
Family
Nightlife
From $155
$
+8
Info
Summary of reviews
Las Americas Torre Del Mar is a highly recommended hotel for those seeking a beachfront stay in Tenerife. The hotel's location is perfect for beach lovers with direct access to the beach and excellent services provided by friendly staff. The breakfast at the hotel is excellent with a great selection of options and the restaurants on site, particularly Erre, are enjoyable. The rooms are clean and spacious with some offering gorgeous views of the sea. The hotel's cleanliness is highly praised and the staff are exceptional, particularly the reception and restaurant staff. The pool options are excellent with multiple large and clean pools for swimming and lounging. Las Americas Torre Del Mar is also a great hotel choice for families with small children with excellent facilities and activities for both kids and adults. While some guests had mixed reviews regarding the beds, overall, most guests found them to be comfortable.
Categories
5 Star
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Lap Lanes
Outdoor Pool
Beachfront
$
+6
5 Star
Summary of reviews related to the '5 Star' category
Hotel Las Americas Casa de Playa has received exceptional reviews from guests who have stayed at the five-star rated hotel. The facilities and services offered are superb and cater to families as well. The hotel has a beautiful location with the beach and airport in close proximity. Guests have found complete rest here and the staff has been helpful, although some reviewers have noted that the English-speaking abilities of the staff at the hotel could be improved. Overall, Hotel Las Americas Casa de Playa has been described as marvellous and has exceeded the expectations of its guests.
From $70
$
+4
5 Star
This hotel is known for its elegant design, top-notch amenities, and exceptional comfort. It features beautifully appointed rooms with plush bedding and modern decor. A rooftop pool offers panoramic city views, enhancing the luxurious experience.
Summary of reviews related to the '5 Star' category
The Holiday Inn Bucaramanga Cacique by IHG, is a must-stay hotel in Bucaramanga. It's a superb hotel with exceptional facilities and services that everyone will love. The hotel boasts a breathtaking location, perfect for relaxation and enjoying quality time with loved ones. Guests also mentioned having an absolute break with no disturbances during their stay. Families enjoyed staying at the hotel, making it the best place to stay in Bucaramanga at a fair price. The hotel is a favorite among travelers and the positive reviews speak for themselves.
$
+6
5 Star
Summary of reviews related to the '5 Star' category
The Radisson Cartagena Ocean Pavillion Hotel is an excellent option for those looking for a tranquil vacation spot. The hotel is superb and exceptional - guests agree that it is an authentic five-star experience. The facilities and services are great and the staff are very nice. The price-quality ratio is good and it's a wonderful place to stay in Cartagena. Many guests mentioned that they will come back for another stay. It's the best hotel to visit Cartagena and the experience is truly spectacular.
$
+1
5 Star
Summary of reviews related to the '5 Star' category
Hotel Almirante Cartagena Colombia falls significantly short of its 5-star rating according to various guest reviews. The hotel's facilities and services reveal substantial discrepancies with the high standards associated with five-star establishments. Predominantly, the outdated and neglected condition of the hotel's infrastructure was a major point of contention with multiple mentions of necessary repairs and a lack of modernization. The dated bathrooms and consistently lukewarm, if not cold, water were also critical concerns.
Guests consistently remarked that the hotel appears run-down and does not match the promotional images. The breakfast service was described as subpar, especially for a hotel claiming a five-star status. Additional service issues at the reception, limited amenities like cable channels and the lack of complimentary coffee and tea further contributed to the general disapproval. Although the hotel was considered acceptable for business stays, it was clear that it fell far below the five-star expectations in all other aspects.
Ultimately, the recurring theme was the glaring gap between the hotel's marketed image and its actual state with its features and offerings more akin to a three-star level. Such a discrepancy led several guests to feel that the current pricing did not justify the value provided. Despite some good services, Hotel Almirante Cartagena Colombia seems to struggle to meet the standards of a genuine five-star experience.
Guests consistently remarked that the hotel appears run-down and does not match the promotional images. The breakfast service was described as subpar, especially for a hotel claiming a five-star status. Additional service issues at the reception, limited amenities like cable channels and the lack of complimentary coffee and tea further contributed to the general disapproval. Although the hotel was considered acceptable for business stays, it was clear that it fell far below the five-star expectations in all other aspects.
Ultimately, the recurring theme was the glaring gap between the hotel's marketed image and its actual state with its features and offerings more akin to a three-star level. Such a discrepancy led several guests to feel that the current pricing did not justify the value provided. Despite some good services, Hotel Almirante Cartagena Colombia seems to struggle to meet the standards of a genuine five-star experience.
$
+1
5 Star
This historic hotel is known for its classic architecture and lush gardens. It offers a variety of amenities, including multiple swimming pools, restaurants, and direct beach access.
Summary of reviews related to the '5 Star' category
Hotel Caribe by Faranda Grand, a member of Radisson Individuals, evokes a mixed set of emotions among its guests. Nestled within a beautiful historic property, the establishment boasts some striking 5-star elements, particularly in its exteriors and certain facilities. Many guests found the buffet breakfast and dinner excellent and consistently praised the friendly and helpful staff, who contributed to a welcoming atmosphere. The pool area also received accolades, adding to the overall charm of the hotel.
However, numerous reviews express disappointment, noting that the hotel's current state is not in line with a 5-star standard. Several guests feel that while the hotel was once deserving of its 5-star rating, it now falls short due to a lack of maintenance and attention to detail. The need for room renovations and modernizing efforts is recurrently highlighted with some guests pointing out issues like mold and limescale in bathrooms.
The food and service, particularly in the poolside restaurant, were also mentioned as not meeting the expected standards of a 5-star establishment. Despite some elements of a luxurious experience, the consensus suggests that the hotel requires significant improvements to reclaim its 5-star status. Overall, while there are areas where the Hotel Caribe shines, it currently does not fully live up to the high expectations that come with its prestigious rating.
However, numerous reviews express disappointment, noting that the hotel's current state is not in line with a 5-star standard. Several guests feel that while the hotel was once deserving of its 5-star rating, it now falls short due to a lack of maintenance and attention to detail. The need for room renovations and modernizing efforts is recurrently highlighted with some guests pointing out issues like mold and limescale in bathrooms.
The food and service, particularly in the poolside restaurant, were also mentioned as not meeting the expected standards of a 5-star establishment. Despite some elements of a luxurious experience, the consensus suggests that the hotel requires significant improvements to reclaim its 5-star status. Overall, while there are areas where the Hotel Caribe shines, it currently does not fully live up to the high expectations that come with its prestigious rating.
From $122
$
+10
5 Star
This 5-star hotel is near Museo del Chocolate and offers comfortable accommodations. It is well-regarded for its amenities and service.
$
+6
5 Star
Summary of reviews related to the '5 Star' category
Estelar Playa Manzanillo in Cartagena presents itself as a five-star all-inclusive hotel, yet guest reviews offer mixed impressions regarding its star rating. Many visitors suggest that the hotel does not meet the standards expected of a five-star establishment, citing issues such as mediocre facilities and lapses in service quality. Instances of maintenance problems, such as issues with the hot water system, further detract from the anticipated luxury experience. Some reviews also mention a variance between the hotel's internet photographs and the actual conditions, noting that the property appears worn and could benefit from better upkeep.
Despite these drawbacks, the hotel still garners positive comments. Guests praised the overall excellence of the hotel, appreciating the exquisite food and attentive staff. The hotel is described as nice, small, and friendly, with some visitors viewing it as one of the best options in Cartagena. Distinctly, some travelers affirm their own five-star experiences during their stays, highlighting favorable aspects of their visit. Overall, while the property may fall short of its advertised luxury, Estelar Playa Manzanillo still offers commendable elements within its service and hospitality.
Despite these drawbacks, the hotel still garners positive comments. Guests praised the overall excellence of the hotel, appreciating the exquisite food and attentive staff. The hotel is described as nice, small, and friendly, with some visitors viewing it as one of the best options in Cartagena. Distinctly, some travelers affirm their own five-star experiences during their stays, highlighting favorable aspects of their visit. Overall, while the property may fall short of its advertised luxury, Estelar Playa Manzanillo still offers commendable elements within its service and hospitality.
$
+7
5 Star
Summary of reviews related to the '5 Star' category
If you're planning a trip to Bogotá and looking for a five-star accommodation that provides exceptional facilities and services, Hotel Estelar Parque de la 93 might just be your perfect match. This hotel comes highly recommended by many with guests praising the great location and elegant, comfortable facilities. The friendly staff and superb service are also frequently mentioned, making guests feel like royalty during their stay. Despite a few comments about the breakfast not being up to par for a five-star hotel, overall the reviews are overwhelmingly positive. So if you want to experience an extraordinary stay in Bogotá, be sure to check out Hotel Estelar Parque de la 93.
$
+1
5 Star
This hotel is known for its luxurious accommodations and excellent customer service. It provides a sophisticated experience with a range of amenities suitable for both business and leisure travelers.
$
+2
5 Star
Located near the José María Córdova International Airport, offering convenience and comfort. Features modern amenities, a spa, and lush surroundings. Provides a relaxing and upscale experience for travelers.
Summary of reviews related to the '5 Star' category
Movich Hotel Las Lomas presents itself as a five-star destination boasting top-notch service, luxurious facilities and a prime location. Reviewers highlight the exceptional staff attitude, comfortable rooms and overall excellence in terms of facilities. The spa and dining experiences receive special recognition for their five-star quality, making them standout features of the hotel. Many guests praise the breakfast, describing their experience as excellent.
However, opinions on the hotel's adherence to five-star standards vary. Some reviews point out that while the hotel has many excellent qualities, it falls short of true five-star status in certain areas. Specific criticisms include a lackluster restaurant experience compared to typical five-star expectations and a need for improvement in certain services to fully meet five-star criteria. Despite mixed reviews on the overall five-star rating, many guests appreciate the top-class amenities and the hotel's dedication to high-quality service.
However, opinions on the hotel's adherence to five-star standards vary. Some reviews point out that while the hotel has many excellent qualities, it falls short of true five-star status in certain areas. Specific criticisms include a lackluster restaurant experience compared to typical five-star expectations and a need for improvement in certain services to fully meet five-star criteria. Despite mixed reviews on the overall five-star rating, many guests appreciate the top-class amenities and the hotel's dedication to high-quality service.
$
+1
5 Star
This 5-star hotel is popular for its excellent service and amenities. It offers a comfortable stay and is well-regarded by guests, making it a top choice for discerning travelers.
Summary of reviews related to the '5 Star' category
Hotel Spiwak Chipichape Cali receives mixed reviews concerning its five-star status, but still emerges as a top choice for many. While some guests express disappointment, noting the property lacks the amenities expected from a five-star hotel and suggesting its rating should be closer to two or three stars, others have a more favorable opinion. Many guests commend the hotel as the best in Cali, highlighting its amazing facilities and services. The hotel staff are often described as professional and courteous, ensuring that guests’ stays are satisfactory. Despite the variance in opinions, the hotel remains a highly recommended option with very good rooms and service that some consider deserving of a five-star rating.
$
+4
5 Star
Completing the Irotama trio, Hotel Irotama XXI offers modern rooms and a range of amenities, including multiple pools, restaurants, and bars. Its prime beachfront location and comprehensive services make it a top choice.
$
+3
Info
Summary of reviews
Novotel Medellin El Tesoro receives high praise for its excellent location within the El Tesoro Shopping Center. This prime positioning offers guests convenience and safety with easy access to shops, restaurants and medical facilities. Guests particularly enjoy the city and mountain views, adding to the comfort of their stay in the spacious, modern and clean rooms. The amenities, including the gym, pool and breakfast options, are well-regarded and the attentive and friendly staff contribute positively to the overall guest experience.
The breakfast is often highlighted for its variety, taste and the comprehensive buffet offering. Many guests found it delicious and a highlight of their stay, though some suggested the need for more variety and attention to temperature. Dinner received mixed reviews with guests often opting to dine at the mall instead. While in-room dining meets expectations, the hotel restaurant could benefit from an updated menu and improved food quality.
Rooms are consistently praised for their spaciousness, modern design and comfort with many guests noting the cleanliness and beautiful arrangement. The immediate access to the El Tesoro shopping center further enhances convenience for shopping and dining. The cleanliness of the hotel, including both rooms and common areas, is a key strength with the cleaning staff frequently commended for their efforts.
The staff at Novotel Medellin El Tesoro are highlighted for their friendliness, helpfulness and professionalism. Various departments, including the front desk, housekeeping and room service, are noted for their dedication, contributing significantly to a welcoming atmosphere. Specific staff members, such as Israel and Carolina, are mentioned for making a positive impact on guest satisfaction.
The spa, operating under the name Nirvana Spa, is highly praised for its excellent treatments and overall experience, although its popularity sometimes results in fully booked slots. While the gym receives positive feedback for its cleanliness and modern appearance, some guests feel it is small and lacks sufficient equipment.
The rooftop pool offers stunning panoramic views, making it a popular spot to unwind, despite comments about its temperature and size. Parking is well-regarded for its convenience and accessibility, especially given its integration with the nearby shopping center.
Families find Novotel Medellin El Tesoro an excellent choice with amenities catering to both adults and children and the pet-friendly policy is appreciated by those traveling with animals. The comfort of the beds ensures restful nights with high-quality mattresses and pillows often mentioned.
The hotel successfully delivers an experience that aligns with its 4-star rating with many guests considering it close to 5-star status due to its service and value. The outdoor pool area, though sometimes crowded, is noted for its beauty and the hotel provides a romantic setting perfect for couples seeking a tranquil escape. Pet-friendliness is acknowledged, though there are mixed feelings about restrictions in common areas.
Overall, Novotel Medellin El Tesoro excels in providing a comfortable and convenient stay, enhanced by its prime location, hospitable staff and quality amenities.
The breakfast is often highlighted for its variety, taste and the comprehensive buffet offering. Many guests found it delicious and a highlight of their stay, though some suggested the need for more variety and attention to temperature. Dinner received mixed reviews with guests often opting to dine at the mall instead. While in-room dining meets expectations, the hotel restaurant could benefit from an updated menu and improved food quality.
Rooms are consistently praised for their spaciousness, modern design and comfort with many guests noting the cleanliness and beautiful arrangement. The immediate access to the El Tesoro shopping center further enhances convenience for shopping and dining. The cleanliness of the hotel, including both rooms and common areas, is a key strength with the cleaning staff frequently commended for their efforts.
The staff at Novotel Medellin El Tesoro are highlighted for their friendliness, helpfulness and professionalism. Various departments, including the front desk, housekeeping and room service, are noted for their dedication, contributing significantly to a welcoming atmosphere. Specific staff members, such as Israel and Carolina, are mentioned for making a positive impact on guest satisfaction.
The spa, operating under the name Nirvana Spa, is highly praised for its excellent treatments and overall experience, although its popularity sometimes results in fully booked slots. While the gym receives positive feedback for its cleanliness and modern appearance, some guests feel it is small and lacks sufficient equipment.
The rooftop pool offers stunning panoramic views, making it a popular spot to unwind, despite comments about its temperature and size. Parking is well-regarded for its convenience and accessibility, especially given its integration with the nearby shopping center.
Families find Novotel Medellin El Tesoro an excellent choice with amenities catering to both adults and children and the pet-friendly policy is appreciated by those traveling with animals. The comfort of the beds ensures restful nights with high-quality mattresses and pillows often mentioned.
The hotel successfully delivers an experience that aligns with its 4-star rating with many guests considering it close to 5-star status due to its service and value. The outdoor pool area, though sometimes crowded, is noted for its beauty and the hotel provides a romantic setting perfect for couples seeking a tranquil escape. Pet-friendliness is acknowledged, though there are mixed feelings about restrictions in common areas.
Overall, Novotel Medellin El Tesoro excels in providing a comfortable and convenient stay, enhanced by its prime location, hospitable staff and quality amenities.
Categories
5 Star
Sustainability Journey
Spa
Categories
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