InfoSummary of reviewsEl Arbol Hostel receives high praise for its strategic location, offering guests an ideal mix of tranquility and accessibility. Stationed a short 10-minute walk from the bus station, travelers find exploring the city convenient and stress-free. Nearby attractions, such as the main plaza and supermarkets like Lider, afford guests the luxury of culinary independence and easy access to local hotspots. Nature lovers particularly cherish the hostel's proximity to the peaceful Japanese Garden, situated just 500 meters away. Despite its central location, the hostel remains in a calm area, providing guests with a restful atmosphere while keeping them connected to the vibrant heart of the city.
The welcoming and helpful staff is a hallmark of El Arbol Hostel. Guests frequently commend the friendly and attentive atmosphere fostered by the team. Tali, an admirable host, and the caring female owner are often highlighted for their outstanding hospitality and dedication to ensuring a memorable stay. The owners' commitment to guest satisfaction is evident through their approachable demeanor and willingness to offer valuable local insights, often using responsive communication via WhatsApp. Although occasional challenges arise from language barriers, the overall impression is overwhelmingly positive, with the staff's kindness and care contributing significantly to the hostel's appealing charm. Show more
InfoSummary of reviewsHostal Luna del Mar 840-B stands out for its exemplary location in a tranquil and secure area, offering guests easy access to key destinations such as the city center, main bus terminal, and local attractions like the mall and Japanese Garden. This strategic positioning facilitates a smooth exploration of the vibrant culture and hidden gems of the town, particularly appealing to travelers who enjoy discovering the area on foot. The hostel's advantageous location is complemented by exceptional cleanliness and welcoming hospitality, creating a comfortable atmosphere for visitors.
The breakfast at Hostal Luna del Mar 840-B, while simple, is praised for its quality and punctual service. Enjoying breakfast on the terrace under the morning sun adds a pleasant touch to the experience. Guests appreciate the friendly and attentive staff, although there is room for enhancement in terms of variety and serving time.
Rooms at Hostal Luna del Mar 840-B are consistently noted for their cleanliness, comfort, and modern decor, with many guests particularly impressed by the spacious and warm beds. The staff's attentiveness, including vegan-friendly breakfast options, enriches the guest experience, though there are some minor issues like occasional wifi signal disruptions and smaller room sizes.
Cleanliness across the hostel is exceptional, with regular maintenance ensuring both rooms and common areas remain tidy and welcoming. This proactive approach, combined with friendly service, enhances the homely and cozy atmosphere amid convenient access to local attractions and eateries.
The dedicated staff receives high praise for their warmth, accommodating nature, and efficient communication. They contribute significantly to the hostel's pleasant environment by providing helpful tips on local attractions and ensuring all guests feel welcome.
Parking at Hostal Luna del Mar 840-B offers mixed experiences due to its limited size and distance from the hostel, but staff efforts to manage and facilitate parking solutions mitigate these challenges.
Overall, Hostal Luna del Mar 840-B in La Serena emerges as a preferred choice for travelers seeking comfort, genuine hospitality, and a strategic location, with the majority of guests noting the comfortable beds as a particular highlight of their stay. Show more
InfoSummary of reviewsHostal El Punto in La Serena receives high marks for its prime location, making it a convenient hub for exploring the city. Nestled between the bus station and city center, the hostel offers easy access to key attractions while being situated on a quiet street that provides a peaceful retreat. The charming hacienda-style setting and spacious outdoor common areas contribute to its inviting ambiance. Guests particularly appreciate the cleanliness, safe indoor parking and warm hospitality from the friendly staff, making it an ideal choice for both short visits and extended stays.
Breakfast at Hostal El Punto is consistently praised for its quality and service. Guests enjoy a substantial and tasty spread that often includes fresh bread, papaya jam and other delightful options. Despite a few mentions of simplicity and repetitiveness, particularly regarding fruit variety, the overall breakfast experience is positive and enhanced by the warm and friendly service of the staff.
The rooms at the hostel offer a mixed experience. Many guests find them spacious, comfortable and well-appointed, while some have raised concerns about room size and issues like cold temperatures, humidity and outdated mattresses. However, the cleanliness and coziness of the beds, as well as the friendly and attentive staff, add to the pleasant atmosphere.
Cleanliness is a strong point for Hostal El Punto with both communal spaces and private rooms frequently described as impeccably maintained. Despite minor issues such as occasional bathroom odor or dampness, the hostel is generally perceived as a very clean place, contributing to a comfortable stay.
The staff at Hostal El Punto are highly commended for their exceptional customer service and kindness. From arranging transport to assisting with bookings, the team goes above and beyond to ensure guests' comfort and satisfaction. Multilingual capabilities and additional conveniences, such as free luggage storage, further enhance the guest experience.
While the Wi-Fi at Hostal El Punto has its limitations, especially in private rooms where the signal can be intermittent or unavailable, the charming courtyard and early check-in options provide additional perks that guests appreciate.
The hostel's parking facilities are secure and private, offering peace of mind for those traveling by vehicle. Although the parking can be limited and tight, the safety and occasional availability of ample spaces are well-received.
Overall, Hostal El Punto stands out for its excellent location, cleanliness and dedicated staff. While there are areas for improvement, such as room conditions and Wi-Fi reliability, the hostel delivers a comfortable and welcoming experience for travelers visiting La Serena. Show more
