InfoSummary of reviewsApart Hotel Sendero del Sol is highly regarded for its prime location just steps away from a serene beach and major attractions like Av. Del Mar and El Faro. This convenient and tranquil setting makes it an ideal spot for relaxing beach walks while remaining close to vibrant dining options and local activities. Guests appreciate the peaceful atmosphere, spectacular views and accessibility to various services and restaurants. The lush gardens and swimming pool further enhance the hotel's appeal, offering a cozy and comfortable environment.
The breakfast at Apart Hotel Sendero del Sol receives mixed feedback. Visitors often praise the quality and abundance of the food, although some find the variety lacking and the schedule somewhat restrictive. Nonetheless, the overall sentiment leans positive with room for improvement in accommodating guests' schedules and preferences.
Rooms at the hotel are spacious and comfortable, featuring essential amenities like minibars, heaters and access to garden and pool areas. While the accommodations are generally praised for their comfort and tranquility, some guests have noted maintenance issues such as dampness, mold and occasional plumbing problems. Despite these concerns, the room's size and peacefulness contribute to a favorable stay.
Cleanliness at Apart Hotel Sendero del Sol is generally praised with guests highlighting the hotel's high cleaning standards and cozy atmosphere. However, experiences vary with occasional reports of inadequate bathroom maintenance and outdated facilities. Overall, the positive remarks about cleanliness tend to outweigh the negative ones.
The hotel staff consistently receives high praise for their exceptional service. Guests commend the team's attentiveness, kindness and willingness to assist with any issue. This dedication to outstanding service significantly enhances the guest experience, leaving a lasting positive impression.
The pool area, complemented by surrounding gardens and barbecue facilities, is a popular feature among guests. Though some visitors noted issues like debris and early closing times, the general sentiment remains positive regarding the pool's enjoyment and amenities.
Families find Apart Hotel Sendero del Sol very welcoming with spacious accommodations and various activities for children. The family-friendly atmosphere and convenient location make it a great choice for travelers with kids, offering easy access to local attractions.
Though opinions on the beds vary, many guests find them comfortable and clean. Some feedback suggests that updating the beds could further improve the sleep experience, addressing concerns about comfort and bed placement.
In summary, Apart Hotel Sendero del Sol is celebrated for its unbeatable beachfront location, overall comfort, cleanliness, exceptional staff and suitability for families, making it a favored choice for a peaceful and accessible beachside retreat. Show more
InfoSummary of reviewsHotel Chagual in La Serena has garnered positive reviews across various categories, making it a highly recommended choice for travelers.
Its location is particularly praised, being centrally situated in the heart of La Serena, close to the bus terminal and key city attractions, which makes it convenient for sightseeing. Despite its prime location, the hotel provides a tranquil and cozy atmosphere with colonial charm and modern comforts, accentuated by clean surroundings, helpful staff and useful facilities such as a gym and nearby parking.
Breakfast at the hotel is well-received overall with many guests finding it delicious, substantial and good value for the price. The option to have breakfast served in the room is a notable highlight. Although some guests suggest improvements in variety and quality, particularly the inclusion of more diverse items like natural juices and pastries, the positive feedback about its heartiness and the attentive service generally outweigh the negatives.
The rooms at Hotel Chagual are frequently lauded for their comfort and cleanliness. Guests highlight the very comfortable beds, spaciousness and well-maintained bathrooms. Some rooms even feature large king beds and kitchen facilities. While a few reviews mention narrow rooms and limited closet space, the overall sentiment emphasizes a cozy and satisfying accommodation experience.
Cleanliness is a major strength of Hotel Chagual with numerous reviews commending the hotel's exceptional standards. Both rooms and common areas are kept in pristine condition, contributing to a welcoming and comfortable environment. The staff's commitment to maintaining cleanliness further enhances the hotel's appeal.
The staff at Hotel Chagual are consistently praised for their friendliness and attentiveness, contributing significantly to a warm and welcoming atmosphere. Guests frequently mention the high-quality service, the proactive and helpful nature of the staff and the positive impact this has on their overall experience.
Family travelers find Hotel Chagual particularly appealing due to its family-friendly setup. The hotel offers spacious family rooms that comfortably accommodate up to four people, ideal for weekend getaways. The pleasant setting, complete with beautiful patios, provides a perfect retreat for families looking to disconnect from city life.
Comfortable beds are another standout feature with many guests noting the excellent quality of the mattresses and the restful sleep they provide. The serene and welcoming atmosphere of the hotel, complemented by clean accommodations and a peaceful interior patio, rounds out a remarkable stay.
In summary, Hotel Chagual is celebrated for its central yet tranquil location, comfortable and clean rooms, hearty breakfast, exceptional cleanliness and friendly staff, making it a top choice for leisure and business travelers alike. Show more
InfoSummary of reviewsHotel Diego de Almagro La Serena is widely praised for its excellent location, offering convenient access to La Serena Lighthouse, Avenida del Mar and beautiful sandy beaches. The hotel's central position ensures easy access to restaurants, entertainment venues and the city center, making it ideal for both leisure and business travelers.
Guests frequently commend the hotel's cleanliness, spacious and comfortable rooms and friendly, attentive staff. The rooms are well-lit, well-arranged and equipped with modern amenities, contributing to a cozy and welcoming atmosphere. Although some issues such as maintenance problems and occasional noise disturbances were mentioned, the overall comfort and spaciousness of the rooms are generally well-received.
The breakfast experience at the hotel has its highs and lows. Many guests appreciated the variety and quality of the buffet, including fruits, pastries and yogurt. However, during peak times, the service struggles to meet demand, leading to long lines and slow replenishment of items. Despite these drawbacks, the hearty and varied breakfast remains a positive aspect for many.
Dinner at the hotel's restaurant receives mixed reviews. While the food quality is often praised, the limited menu options and occasional inconsistencies in taste are noted. The small size of the restaurant and higher prices during special events sometimes detract from the dining experience. Nevertheless, the elegant ambiance and friendly service contribute positively to guests' overall impressions.
Cleanliness is an area of mixed feedback. While many guests are pleased with the clean and comfortable rooms, there are notable complaints regarding neglected areas and occasional lapses in maintenance. The attentive and friendly staff, however, often mitigate these concerns, enhancing the overall guest experience.
The staff, especially the waiters and cleaning personnel, are frequently praised for their kindness and professionalism. However, issues with the reception staff, including a lack of attentiveness and friendliness, have been highlighted. Despite these criticisms, the positive interactions with the general staff significantly contribute to a pleasant stay.
The hotel's WiFi service is a major point of contention with many guests finding it weak and unreliable. Although a few guests reported satisfactory experiences, the consensus indicates that the WiFi needs significant improvement.
Additional amenities such as the gym and swimming pool receive mixed reviews. The gym, though small and limited in equipment, provides a basic facility for workouts. The pool, appreciated for its cleanliness and infrastructure, often becomes overcrowded and may suffer from maintenance issues.
The proximity to the beach is a major highlight, offering easy access and sea views. Families particularly appreciate the safe and child-friendly environment. However, the facilities for post-beach activities could be improved.
Parking at the hotel is generally well-regarded with secure and ample spaces available, including convenient underground parking. Minor issues such as bad smells and humidity are noted but do not detract significantly from the positive sentiment.
In summary, Hotel Diego de Almagro La Serena stands out for its strategic location, comfortable rooms and friendly staff. Though there are areas for improvement, particularly with the WiFi and dining variety, the hotel's overall appeal makes it a favored choice for travelers seeking a convenient and enjoyable stay in La Serena. Show more
InfoSummary of reviewsHotel La Fuente enjoys a coveted beachfront location in Peñuelas, winning high praise for its easy access to the sandy shores and serene sea views. Guests find the convenience of being steps away from the ocean, restaurants and major tourist attractions to be a major advantage, making it an ideal spot for beach lovers. Despite occasional nighttime noise due to its central location, the hotel’s accessibility and scenic surroundings greatly enhance the overall guest experience.
The breakfast service receives mixed reviews with many guests appreciating the clean, convenient room service and describing it as tasty and substantial. However, several suggestions call for more variety and fresher options, particularly concerning fruits and bread. The quality appears to fluctuate, often depending on the day's offerings and individual expectations.
Rooms at Hotel La Fuente strike a balance of comfort and functionality. Guests frequently highlight their cleanliness, cozy beds and equipped layouts with several rooms featuring kitchens for added convenience. However, noise from nearby nightclubs and traffic, lack of air conditioning and cramped spaces occasionally detract from the stay. Improvements in soundproofing, better ventilation and room size could further elevate the guest experience.
Cleanliness is a strong point with high standards maintained across rooms and common areas. Guests commend the spotless bathrooms, clean sheets and the overall well-kept environment, though a few isolated incidents of subpar cleaning were reported.
The staff earns accolades for their friendliness and helpfulness, contributing significantly to the guest's favorable impressions. Reception and breakfast staff are particularly noted for their attentiveness and courteous service, enhancing the welcoming atmosphere of the hotel.
Family travelers find Hotel La Fuente particularly accommodating, enjoying the spacious, comfortable cabins and the family-friendly environment. The hotel's prime location and the lively surrounding area offer plenty of entertainment, making it an excellent choice for a family vacation.
Parking is generally convenient and secure, although some improvements to the entrance and space size could be beneficial. Despite these minor issues, guests appreciate the availability and safety of parking facilities.
Overall, Hotel La Fuente stands out for its superb beachfront location, friendly staff and clean accommodations, making it a desirable choice for both families and beach enthusiasts. The hotel's comfortable beds, coupled with its excellent service and scenic surroundings, ensure a pleasant and well-rounded beach getaway. Show more
InfoSummary of reviewsMilodge Elqui Domos, located in the serene Elqui Valley, is highly praised for its idyllic setting, providing guests with a unique accommodation experience that blends natural beauty with comfort. The hotel's privileged location offers mesmerizing views, particularly of the star-studded night sky, and is conveniently close to local towns and distilleries. This setting makes it an ideal retreat for those looking to disconnect and unwind.
The glamping experience at Milodge Elqui Domos is enhanced by spacious and well-furnished domes and cabin observatories, offering a perfect balance of comfort and nature. Guests commend the super king-size beds for their comfort and the delightful interior design that maximizes the stunning views. With essential amenities and immaculate cleanliness, these accommodations are more than a place to stay—they are an unforgettable experience.
Breakfast at Milodge Elqui Domos leaves a favorable impression, with substantial and tasty offerings appreciated by guests. The variety of choices, including cereal, yogurt, eggs, and bread, caters to different preferences, and the personal touch from staff members enhances the dining experience. Although there's room for improvement with added variety, particularly in fruit options, the breakfast is generally well-received.
The exceptional staff is a standout feature, ensuring guests feel welcomed and cared for, with personalized attention and genuine warmth. Their professionalism and dedication enhance the overall experience, making guests feel at home. The efficient service, particularly during check-in and breakfast, adds to the hotel's appeal as a tranquil retreat.
The pool area garners high praise for its cleanliness and refreshing environment, providing a spacious and comfortable spot for relaxation. While occasional unavailability affects some experiences, the pool remains a highlight, contributing to the hotel’s appeal.
Comfortable beds receive rave reviews for offering excellent rest, complemented by the unique design that lets guests enjoy stargazing from bed. Minor issues with firmness and heat are noted, but overall, they significantly enhance the restful experience.
In summary, Milodge Elqui Domos provides a serene and memorable escape, with its breathtaking location, comfortable accommodations, and outstanding service making it a recommended retreat in Chile’s stunning Elqui Valley. Show more
InfoSummary of reviewsHotel Francisco De Aguirre in La Serena holds a notably favorable position for its overall location, central to key attractions such as the Plaza de Armas and the Japanese Garden, proving convenient for exploring the historic center and tourist sites. The accessibility and availability of good parking options, combined with a friendly staff and spacious rooms, contribute to a welcoming and tranquil atmosphere, making it an attractive choice for visitors.
The hotel’s breakfast service is met with mixed reviews. Positively, guests have enjoyed the delicious, well-served and varied breakfast options served in a pleasant dining environment, often enhanced by friendly staff. However, there is room for significant improvement as some find the breakfast to be basic and repetitive with slow service and limited essential items.
Dinner service experiences vary widely. While some praise the taste and value of the food, long wait times, limited menu options and inconsistent availability have led to dissatisfaction among many guests. Consequently, some have had to seek meals outside the hotel due to these inconsistencies.
The rooms at Hotel Francisco De Aguirre are generally spacious, clean and comfortable. Guests frequently mention the excellent cleanliness, comfortable beds and amenities like mini-fridges with several rooms offering nice views. However, the hotel’s age is apparent with outdated facilities and occasional maintenance issues such as dim lighting, poor plumbing and old furniture. Despite these drawbacks, the responsiveness of the staff in resolving issues has been appreciated.
Cleanliness receives mixed feedback. Many guests commend the hotel for its very clean rooms and well-maintained environment, yet others report lapses including dirty floors, moldy bathroom tiles and slow or incomplete cleaning services.
Staff service is mostly positive, highlighted by the friendliness, attentiveness and exceptional service of many employees, creating a welcoming experience for guests. However, some guests noted occasional issues with rude or inattentive staff and a lack of formal dress code among the employees.
The free WiFi is a consistent challenge. Guests often find the connection unreliable, intermittent and slow, which has been frustrating, particularly for those needing to stay connected for work or personal reasons.
The hotel’s pool has potential but is frequently criticized for its maintenance issues, often being out of service or not clean, which has disappointed many who desired to use this amenity.
Parking at the hotel is generally well-regarded for being good, secure and free, adding convenience for travelers. Yet, the limited number of parking spaces can be problematic, particularly during busy times and improvements are suggested for better organization and accessibility.
For families, Hotel Francisco De Aguirre is praised for its safe, family-friendly environment. The positive experiences, attentive staff and family-oriented room setups make it a practical choice for family vacations despite isolated cleanliness issues.
Bed comfort receives varied opinions; while many find the beds comfortable with soft sheets, others complain about overly soft or old mattresses affecting their sleep quality.
In summary, Hotel Francisco De Aguirre stands out positively for its central location, friendly atmosphere and spacious rooms. However, improvements in breakfast variety, dinner service consistency, WiFi reliability, room maintenance and pool cleanliness would enhance the overall guest experience. Show more
InfoSummary of reviewsHostal Michel in Vicuña receives widespread acclaim for its prime location and inviting atmosphere. Nestled in the heart of the town, the hostel offers convenient access to the central square, bus terminal, cafes, and restaurants while maintaining a peaceful and quiet ambiance. Guests enjoy the ability to explore local attractions easily, with everything within walking distance. The central yet safe surroundings feature excellent facilities, including clean and comfortable rooms, charming common areas, and a stunning patio surrounded by fruit trees that provide a perfect setting for enjoying sunsets and starry skies. The warm and welcoming service from the owners, Lila and Rodrigo, adds a personal touch to the stay, enhancing the overall experience with their attentive and insightful recommendations.
Although breakfast service is not offered, the hostal's immaculate communal kitchen allows guests to prepare and enjoy their meals in beautifully designed outdoor spaces. The picturesque garden, filled with exotic trees and colorful houses, offers a serene environment for dining. This tranquil setting, combined with terrace spots perfect for stargazing, creates a pleasant experience amidst nature.
The rooms at Hostal Michel are comfortable and notably clean, known for their spaciousness and functionality. Guests appreciate the bedding, often describing it as a highlight due to its comfort and the restful sleep it provides. While some interiors are basic, they are well-maintained and functional, ensuring the essentials for a satisfying stay. Cleanliness stands out, with rooms, bed linens, and towels being meticulously maintained. Although there are mentions of older bathroom fixtures and minor concerns over kitchen utensil cleanliness, the overall tidy state of the hostel contributes to a cozy, colorful ambiance.
The staff significantly enhance the guest experience with their exceptional service and hospitality. Lila and Rodrigo are frequently celebrated for their kindness, attentiveness, and local knowledge, ensuring guests feel informed and cared for during their stay. The team's readiness to assist with travel activity planning further fosters a welcoming environment that leaves a lasting impression.
Lastly, the beds are consistently noted for their comfort, with many guests praising the quartz beds for their impressive quality and restful support. This aspect of Hostal Michel contributes significantly to the pleasant and peaceful atmosphere, making it a memorable place to stay.
Overall, Hostal Michel combines a superb location with exceptional cleanliness, warm hospitality, and comfort, creating an inviting retreat for travelers seeking a cozy and convenient experience in Vicuña. Show more
InfoSummary of reviewsAgua Marina in La Serena stands out as an exceptional choice for travelers seeking a serene, beachfront getaway. Boasting a prime location, the hotel offers guests immediate access to the beach and a beautiful promenade, perfect for leisurely walks or beach outings. Nestled in a bustling commercial area on Avenida del Mar, the property provides easy access to numerous cafes, restaurants and shops, ensuring a plethora of dining and entertainment options nearby.
The accommodations, including cabins and apartments, are well-equipped, spacious and immaculately maintained. Many guests note the daily cleaning services and spotless common areas as highlights of their stay. The rooms provide a homey atmosphere with modern furnishings, comfortable beds and amenities like kitchens and terraces that enhance the overall experience. Despite minor areas for improvement, such as occasional lapses in detailed cleaning and the lack of hairdryers, the general sentiment remains positive with visitors appreciating the tranquil and spacious setting ideal for families and groups.
The pool area, nestled within the hotel's beautiful gardens, receives continuous praise for its cleanliness and family-friendly features, such as a protective fence for children's safety. Although some guests voiced concerns about occasional maintenance needs, the overall impression of the pool remains favorable.
While the hotel does not offer breakfast, its proximity to various eateries mitigates this shortfall, providing guests with ample food options. The nearby restaurants and a vibrant atmosphere ensure diverse dining experiences, even though the occasional strong food odors from surrounding restaurants were noted by some guests.
The hotel's commendable level of cleanliness extends to the entire property with many reviews highlighting the meticulously maintained facilities. However, some guests mentioned inconsistent cleaning at times, pointing to areas like towels and specific room sections needing more attention.
The staff at Agua Marina receive high accolades for their friendly, attentive service, significantly enhancing the guest experience. The receptionists, cleaning staff and overall management are frequently mentioned for their courteous and helpful demeanor, resolving guests' issues swiftly and efficiently.
Additional amenities such as private indoor parking and secure storage for vehicles add to the property's convenience. Despite some narrow parking spots, the secure, on-site parking is highly valued by guests.
However, one common point of dissatisfaction is the WiFi, which is described as weak and unstable, particularly in the cabins. This could be a drawback for those relying heavily on internet access during their stay.
Overall, Agua Marina - La Serena is celebrated for its prime beachfront location, clean and comfortable accommodations, excellent service and family-friendly environment, making it a top choice for visitors looking to enjoy a relaxing stay by the sea. Show more
InfoSummary of reviewsHotel Canto del Mar enjoys high praise for its exceptional beachfront location on Avenida del Mar, offering stunning ocean views and direct access to the beach. Guests appreciate its proximity to numerous restaurants, cafes and shops, making it an ideal spot for both relaxation and exploration. The convenience of being situated on a bustling avenue with lively nightlife and easy access to tourist attractions adds to its appeal.
The hotel's cleanliness consistently receives positive mentions with rooms, bathrooms and overall facilities described as spotless. The attentive and friendly cleaning staff contribute significantly to the pleasant stay, ensuring a tidy environment throughout the property. Although a few reviews noted minor issues such as the need for signs to request room cleaning and occasional dirty towels, the general consensus is one of high standards.
Staff at Hotel Canto del Mar are frequently lauded for their friendliness and professionalism. The reception, kitchen and housekeeping staff are recognized for their courteous demeanor and eagerness to assist guests, enhancing the overall experience. While there are occasional mentions of less favorable interactions, they are exceptions rather than the norm.
The breakfast service receives a mix of opinions. While many guests enjoy the good and delicious breakfast options, including fresh fruits and a well-presented buffet, others point out a need for more variety and improvements in quality. Despite this, the breakfast generally meets expectations for many guests.
Dinner at the hotel's restaurant is highly praised with guests appreciating the sea view and excellent menu. The restaurant's ambiance and quality of food make for a delightful dining experience. However, some guests mention the early closure of the kitchen and lack of room service as drawbacks, requiring them to seek alternative dining options late at night. Despite this, the overall sentiment towards the dining experience remains positive.
Room quality varies with many guests enjoying comfortable and clean accommodations with stunning ocean views. However, issues such as small room sizes, lack of air conditioning and maintenance concerns like broken window latches and clogged bathrooms were noted. Noise insulation is another area needing improvement. Despite these shortcomings, the friendly staff and beachfront location make it a viable choice for travelers.
While the hotel's WiFi service receives mixed reviews with some guests facing challenges with poor coverage and intermittent signals, the overall feedback on other amenities is mostly positive. Guests enjoy comfortable beds, though some have reported discomfort due to worn-out mattresses and hard pillows.
As a three-star establishment, Hotel Canto del Mar offers a modest experience. While its excellent location and friendly staff provide a comfortable stay, the hotel could benefit from updates to its facilities and amenities. Despite these areas for improvement, the hotel's beachfront setting and scenic views make it an attractive destination for many travelers. Show more
InfoSummary of reviewsHotel Palmas de La Serena stands out primarily for its exceptional location and suitability for families. Nestled near Avenida del Mar, the hotel is steps away from the beach, offering easy access to the coastline, various entertainment services and delicious nearby restaurants. This prime location, combined with tranquil surroundings that include a peaceful garden area, makes it an ideal retreat for both leisure and work visits. Guests consistently highlight the hotel's serene environment and convenient proximity to La Serena's attractions as major advantages.
The staff's friendliness and attentiveness receive high praise from guests. The reception and general hotel employees are frequently commended for their helpful and warm service, contributing significantly to the overall positive experience. This excellent service, along with secure parking options and comfortable, well-maintained rooms, ensures a cozy and pleasant stay for visitors.
However, the hotel's breakfast offerings receive mixed reviews. While some guests appreciate the variety and value, citing a selection that includes breads, cheeses, cold cuts and fruits, others find the breakfast to be lacking in variety and organization. Issues such as instant coffee, limited fruit options and the need for advance reservations detract from the overall experience.
Dinner service at the hotel has also garnered mixed feedback. While breakfast generally receives positive remarks, dinner is noted for its simplicity and occasional delays. Some guests reported that the kitchen was not operational during their stay, limiting room service and restaurant availability.
When it comes to the rooms, guests have a mixed experience. Many appreciate the spacious, airy and clean rooms with added touches such as garden views and good-sized beds. However, maintenance and cleanliness issues are frequently mentioned, including dirty bathrooms, mold and irregular room cleaning services. Some logistical problems, such as room assignment mix-ups and malfunctioning room keys, further detract from the overall experience.
The hotel's pool area is well-received for its spaciousness and amenities, including comfortable loungers, friendly lifeguards and pool games. However, maintenance issues such as unclean water and peeling tiles have been reported, which can impact enjoyment.
WiFi service at Hotel Palmas de La Serena is a notable weak point with many guests reporting weak or intermittent signals, especially in individual rooms. The connectivity is more reliable in common areas like the dining room or balcony.
For families, the hotel is highly recommended due to its family-friendly atmosphere, ample space and thoughtful accommodations. The hotel is described as safe and peaceful, ideal for relaxing stays with children. Multiple room suites and family-specific zones further enhance its appeal for those traveling with kids.
In summary, Hotel Palmas de La Serena is highly regarded for its unbeatable location, friendly staff and family-friendly environment. While there are areas needing improvement, particularly in breakfast variety, room maintenance, dining consistency and WiFi service, the hotel's overall charm and strategic location offer a compelling option for visitors to La Serena. Show more
InfoSummary of reviewsLodge Nueva Elqui is celebrated for offering an exceptional experience in a prime location between Pisco Esquí and Horcón. Its tranquil environment, stunning panoramic views, and opportunities to enjoy the mesmerizing night sky contribute to a restful escape from city life. Guests frequently praise the spacious rooms, which are often a haven of comfort after exploring the picturesque surroundings. Beds are notably large and provide a restful night's sleep, although some inconsistencies in bed arrangements and quality do exist.
The lodge maintains a commendable level of cleanliness, with rooms and common areas generally meeting high standards, though minor lapses are occasionally noted. Crucial to the exceptional experience at Lodge Nueva Elqui is its dedicated and friendly staff, with hosts like Jaime and Felipe earning particular praise for their attentiveness and welcoming demeanor. The hospitality provided ensures guests feel valued and enhances their overall satisfaction.
The delightful breakfast, served in a charming setting with a beautiful terrace view, is well-received. Guests admire the coffee and homemade jams, though some express a desire for more variety, especially for dietary restrictions. The pool area is highlighted for its spectacular nature and tranquil environment, although maintenance concerns are occasionally mentioned.
Overall, Lodge Nueva Elqui stands out mainly for its location, cleanliness, friendly staff, and comfortable rooms, creating a peaceful retreat that leaves guests with positive and memorable impressions. Show more
InfoSummary of reviewsGran Hotel Ovalle enjoys a prime location in the heart of Ovalle, a feature frequently praised by guests for its convenience. The hotel is just steps from the main square and close to the bus station, making exploring the area effortless. The central position places visitors right amid the city's bustling commerce with everything needed within walking distance.
The hotel's breakfast receives high marks for being substantial, varied and delicious with some guests noting it is extensive enough to serve as both breakfast and dinner. The good breakfast schedule and availability of fresh options contribute positively to guests' overall experience, despite minor suggestions for improvements.
Rooms at the Gran Hotel Ovalle are generally described as comfortable, clean, spacious and well-furnished. Guests appreciate the air conditioning and the good room service, including breakfast deliveries. However, some mention the rooms can be small or dark and a few lack a fridge. Nevertheless, even as an older hotel, it maintains a modern and well-kept appearance.
Cleanliness is a standout feature with the hotel maintaining high standards. Guests frequently commend the very clean rooms, tidy bedding, towels and meticulously maintained general areas. This commitment to cleanliness ensures a pleasant and worry-free stay.
The exceptional staff at Gran Hotel Ovalle significantly enhance the hotel's appeal. Guests repeatedly describe the personnel as friendly, kind and attentive, contributing to a welcoming and accommodating atmosphere. Efficient and smooth service at all levels is a recurring praise, overshadowing any occasional minor complaints.
While the parking situation poses some challenges—being a block away, unattractive and risky with cleanliness issues—the overall stay at Gran Hotel Ovalle is marked by a blend of comfort, convenience, excellent service and cleanliness, making it a reliable choice for visitors to Ovalle. Show more
InfoSummary of reviewsHotel Boutique Suri enjoys a prime central location in La Serena, facilitating easy access to the city's cultural attractions such as museums, theaters, historical sites and parks, largely appreciated by tourists and business travelers alike. The area is well-connected to public transportation, easing movement around the city, though some guests find the neighborhood less safe at night. The hotel’s rich architectural charm, complemented by contemporary comforts, adds to its allure with excellent service and friendly staff significantly enhancing the overall experience.
The breakfast at Hotel Boutique Suri stands out as a highlight, lauded for its delicious and plentiful offerings. Guests enjoy a variety of hearty options including scrambled eggs and pancakes. The warm, welcoming ambiance, coupled with the availability of a terrace for breakfast, adds to the positive dining experience.
Guest accommodations present a mixed bag. While newly remodeled rooms with modern amenities like Smart TVs and mini-bars are praised for their aesthetics, cleanliness and comfort, several rooms are criticized for poor ventilation, lack of fundamental amenities and noise issues. Nevertheless, cozy rooms with balconies and terraces remain a positive aspect with notable mentions of picturesque views and additional comfort.
Cleanliness is consistently highlighted as a strong point with many guests commending the tidy and organized atmosphere across rooms and common areas. Staff members are often described as friendly, attentive and well-trained, contributing greatly to a welcoming environment. Instances of superb service leave a lasting positive impression, though occasional lapses in cleaning standards are noted.
Despite the hotel's overall charm, WiFi service needs attention with many guests struggling to maintain a reliable connection in their rooms. Parking, while secure and private, is not complimentary and is located a block or more away from the hotel, presenting an inconvenience for some guests.
For families, the hotel provides a cozy and accommodating environment, though a few limitations exist, such as the absence of ground-floor family rooms which might pose challenges for those with reduced mobility. The central location, combined with attentive staff, creates a pleasant experience for family stays.
The beds receive mixed reviews. Many guests find them comfortable and conducive to a restful night's sleep, while others highlight issues such as creakiness, discomfort and problems with bed linens. The ambiance of the rooms is generally positive, though excessive light and noise can sometimes disturb sleep.
Business travelers benefit from the hotel's central location and the accommodating service of the staff, though improvements in room amenities, including work desks and better climate control, could enhance the experience.
Accessibility features are well-implemented, making Hotel Boutique Suri a convenient option for guests with disabilities. Easy-to-access parking and nearby public transportation bolster its appeal in this regard.
Overall, Hotel Boutique Suri presents a well-rounded option for travelers seeking a blend of historical charm and modern comforts, underscored by excellent service and a welcoming atmosphere. Areas such as WiFi and room amenities could benefit from enhancements to ensure a consistently positive stay. Show more
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