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Summary of reviewsNovotel Geelong is lauded for its exceptional location on the waterfront, offering guests easy access to the beach, shops, cafes and restaurants. The hotel provides stunning views of the bay and pier, contributing to its picturesque and relaxing setting. The convenience of being centrally positioned in Geelong enhances the experience for both leisure and business travelers.
The hotel's service is highly praised with frequent commendations for the friendly, helpful staff and thoughtful touches like well-stocked amenities. Clean and comfortable rooms are a highlight, often featuring lovely views of the water that add to the overall appeal. The spacious and modern design, along with comfortable beds, ensures a pleasant stay. However, there are occasional notes on minor maintenance issues and noise concerns.
Breakfast at Novotel Geelong receives mixed reactions, though many find the buffet delicious and varied. Service at breakfast is often celebrated for its friendliness, despite occasional delays and chaotic conditions. Pricing for breakfast can be a sticking point with some finding it overpriced, especially considering the fixed cost and limited options for specific dietary needs.
Dining at the hotel is appreciated for its quality and convenience with many enjoying meals in the restaurant and via room service. However, some guests find the prices high and menu variety limited and there are occasional issues with slow service and poorly prepared dishes.
Cleanliness is generally commendable with many guests noting the neat and spotless condition of the hotel. Some areas, such as the carpets in hallways and stairwells, could benefit from more thorough cleaning.
The staff are a significant asset to the hotel, often described as friendly, helpful and professional. Specific individuals are highlighted for their exceptional service, making the guest experience even more enjoyable.
While the free wifi is a valued amenity, experiences with its reliability vary with some guests encountering connectivity issues.
The gym and pool facilities are adequate, though both have room for improvement. The gym is functional but limited in equipment and the pool, while generally appreciated for its warm temperature and kid-friendly environment, has mixed reviews on maintenance and size.
Parking at Novotel Geelong is convenient with valet service, though its cost is a frequent point of concern. Some guests find the valet parking expensive and have noted limited parking availability.
Families find the hotel accommodating with facilities and activities catering to kids, although the children's play area could use some enhancement.
Lastly, the hotel's location near bustling nightlife is a significant draw, offering easy access to bars, pubs and clubs while maintaining a balance of excitement and tranquility.
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