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Summary of reviewsSure Hotel by Best Western Reims Nord boasts a convenient location ideal for travelers, especially those on long journeys or overnight stops. Situated just off the motorway, the hotel is easily accessible from major thoroughfares like the A26. Its proximity to various facilities such as supermarkets, gas stations and numerous dining options add to its practicality. Despite being on the outskirts of Reims, the city center is easily reachable, making it a beneficial spot for explorers who prefer a quieter environment.
The breakfast service is largely praised for its variety and quality, featuring a range of sweet and savory options including fresh fruits, cheeses, charcuterie, eggs, pastries and beverages. The buffet-style breakfast starts early and caters to various dietary preferences including gluten-free options. However, some guests felt the breakfast could be better stocked later in the morning and found the price slightly high for the offerings.
Dinner options are more limited with no on-site restaurant available. Guests often turn to nearby fast-food outlets, supermarket cafeterias or a short trip to Reims center for better dining experiences. Nevertheless, hotel staff, particularly Thierry, are commended for their helpful recommendations and assistance with takeaway meals.
The rooms, though described as compact, are consistently praised for their cleanliness and modern decor. Equipped with amenities like air conditioning, large televisions and tea and coffee facilities, the rooms ensure a comfortable stay. The recent renovations enhance their modern aesthetic, making them a good fit for short stays or stopovers. The rooms’ cleanliness is extensively highlighted with spotless conditions frequently mentioned.
Staff at Sure Hotel by Best Western Reims Nord are consistently applauded for their friendliness, efficiency and professionalism. Their warm welcomes, useful local tips and dedication to excellent customer service leave a lasting impression on guests.
WiFi experiences vary with many guests praising it as fast and reliable, while others encounter issues with connectivity and stability. Despite these inconsistencies, the staff are responsive in addressing any problems.
Guests appreciate the secure and spacious parking facilities, which include free car charging for electric vehicles. This convenience is especially beneficial for travelers with cars, adding to the hotel's appeal.
Families find the hotel accommodating with spacious family rooms and amenities like bunk beds and baby beds enhancing their stay. The child-friendly environment, including nearby parks, makes it a favored choice for family trips, despite minor issues with room size and parking space.
Overall, Sure Hotel by Best Western Reims Nord provides a clean, comfortable and practical stay with a friendly atmosphere. While there are areas for improvement in dining options and WiFi consistency, the hotel’s strengths in location, cleanliness and customer service make it a reliable choice for travelers.
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