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Summary of reviewsThe Holiday Inn Express Knoxville-Strawberry Plains by IHG stands out as a favored choice for travelers due to its strategic location, outstanding amenities, and welcoming atmosphere. Conveniently situated just off the highway, the hotel offers easy access to downtown Knoxville and nearby attractions, making it an ideal retreat for guests seeking both tranquility and accessibility. The surrounding area boasts a variety of dining options, further enhancing the convenience for visitors.
Guests consistently praise the hotel's breakfast offerings, highlighting the variety and quality of the options available. The breakfast bar is frequently described as fantastic and delicious, with a satisfying assortment that caters to early risers. The hotel rooms are equally well-regarded, noted for their modern, spacious, and spotless interiors. Travelers appreciate the comfortable beds, which contribute to restful nights, and the clever layout that ensures a peaceful stay.
Cleanliness is a defining feature of the hotel, with the property and facilities meticulously maintained, creating a fresh and inviting environment. The staff adds to the positive experience with exceptional service, described as friendly, welcoming, and attentive to guests' needs, enhancing the overall hospitable atmosphere.
While the pool receives mixed reviews, guests enjoy the indoor setting and cleanliness when available, adding a pleasant aspect to their stay. The hotel is notably pet-friendly, accommodating dogs with dedicated spaces and friendly service, although there is a pet fee.
Overall, the Holiday Inn Express Knoxville-Strawberry Plains by IHG is a reliable and appealing choice for travelers seeking comfort, convenience, and quality service.
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