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Summary of reviewsHotel Los Recuerdos stands out as a popular destination in Guatapé, thanks to its exceptional location near iconic landmarks like El Peñol and La Piedra del Peñol. This proximity allows guests to enjoy breathtaking views and convenient access to local attractions, making it an ideal spot for family trips. Guests consistently highlight the attentive service and beautiful room views that add to a serene environment for relaxation.
The hotel provides a well-regarded breakfast with delicious flavors and friendly service, though more variety in offerings could enhance the experience. Dinner is similarly praised for its quality and the memorable dining atmosphere set against spectacular scenery. The restaurant staff is notably attentive, enhancing guests' overall dining satisfaction.
Rooms at Hotel Los Recuerdos are spacious and attractively designed, offering stunning views of the lake or Piedra del Peñol. Guests often commend the comfortable beds and clean accommodations, enjoying added amenities like balconies and Jacuzzis. However, aspects like bathroom design and the absence of air conditioning could use improvement.
The staff's friendliness and attentiveness are standout features, contributing to guests' positive impressions and memorable stays. Although some inconsistencies exist in the WiFi service, its generally good speed and stability suffice for most needs. The spa facilities present a mixed experience, with stunning views from the jacuzzis being a highlight, although some issues with cleanliness and facility maintenance persist.
Guests enjoy the pool areas, especially for their scenic views and family-friendly amenities like a kids pool and playground. While the pool's cold water and size constraints can be drawbacks, the location and atmosphere remain major attractions. Despite some mixed reviews on bed comfort, the overall room comfort and hotel setting contribute positively to guests' experiences.
In summary, Hotel Los Recuerdos is favored by many for its prime location, excellent service, and memorable views, though attention to certain facilities and offerings could further enhance guest satisfaction.
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