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Summary of reviewsThe Royal Family Hotel is highly regarded for its prime location, just a short walk from My Khe Beach, making it an ideal spot for beach enthusiasts and city explorers. Its proximity to popular attractions such as the Son Tra Night Market and the Dragon Bridge, along with easy access to local seafood restaurants and road connectivity, enhances its appeal to travelers seeking a blend of relaxation and adventure.
Guests frequently praise the staff for their friendliness and accommodating nature, noting that their welcoming demeanor and attentiveness significantly enhance the overall experience. The hotel offers a good cost-performance ratio, making it a favored choice for budget-conscious travelers eager to enjoy the area's attractions at an affordable price.
The hotel’s breakfast receives mixed reviews, with some guests enjoying the variety and taste of the offerings, particularly the Vietnamese dishes. However, others mention inconsistencies in availability and quality, suggesting room for improvement in terms of variety and warmth.
Accommodations at the Royal Family Hotel offer spacious rooms with scenic views of the sea or city, though some aspects of the rooms and facilities could benefit from updating. Issues such as worn-out furniture, inadequate air conditioning, and sound insulation, along with a musty odor in some areas, are noted, though many guests find the rooms comfortable enough for their stay.
Cleanliness presents a mixed experience; while some describe the hotel as clean and organized with soft bedding, others report maintenance issues such as moldy bathrooms and cockroaches impacting their view of the hotel's cleanliness. The rooftop pool, while offering stunning views, suffers from cleanliness and maintenance issues, affecting overall enjoyment.
The hotel’s Wi-Fi service is inconsistent, with good connectivity mainly limited to the reception area, while other parts of the building experience weak signals and slow speeds. Additionally, while the beds receive mixed reviews, many guests appreciate their size and comfort despite occasional issues with firmness and bedding quality.
Overall, while the hotel does not always meet expectations associated with its four-star rating, it delivers a pleasant stay with a strong emphasis on location, staff service, and affordability, making it an appealing option for travelers prioritizing these aspects over luxury accommodations.
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