Boomtown Casino and Hotel New Orleans is consistently praised for its favorable location, offering a serene escape on the scenic Harvey Canal while providing easy access to entertainment options like the nearby casino and various local restaurants. Guests appreciate the convenience and tranquility, often highlighting the excellent customer service along with the cleanliness and affordability of the accommodations.
While the hotel does not offer an on-site breakfast service, guests who have tasted the breakfast offerings describe them as tasty and well-portioned, indicating quality despite limited availability. The rooms provide a mixed experience; spaciousness, particularly in King rooms, and cleanliness are positively noted, along with comfortable beds likened to sleeping on a cloud. Bathrooms stand out with their large showers and tidiness. However, guests note some areas in need of renovation, such as outdated decor and carpets that require deeper cleaning or replacement. Despite these areas for improvement, the vibrant Mardi Gras decorations in the lobby add a touch of local culture and festivity.
Cleanliness receives positive remarks overall, particularly in guest rooms and bathrooms, though some guests suggest enhancements like carpet replacements and improved hallway cleanliness. The positive impressions of cleanliness contribute to a generally satisfactory stay.
The staff is a highlight, consistently praised for their professionalism and friendliness. Guests commend the front desk team for a warm and welcoming approach, often feeling treated like family. The helpfulness and exceptional hospitality of the staff, with special mentions for individuals like Zina, leave lasting impressions.
Overall, Boomtown Casino and Hotel New Orleans offers a comfortable and convenient stay with excellent service, although some updates and improvements could further enhance the guest experience.
Comfort Suites Harvey - New Orleans West is favorably positioned, providing convenient access to some of New Orleans’ key attractions, including the lively French Quarter. This location facilitates easy exploration and offers a variety of nearby dining and shopping options. As a strategic base for guests interested in experiencing both sides of the Mississippi River, the hotel's accessibility is a notable advantage.
The hotel offers a complimentary breakfast that many guests have found enjoyable, with the quality of the offerings and the service from the staff being particular highlights. While some guests mentioned a desire for more variety in the breakfast menu, it generally contributes to a positive start to the day.
Rooms at the hotel are spacious and provide a comfortable environment, although there's a noted need for improvements regarding cleanliness and maintenance. Several guests have raised concerns about mold, odors, and issues with room fixtures, which detract from the overall experience.
Visitor interactions with the staff are largely positive, with frequent praise for their professionalism and friendliness. The front desk team is often highlighted for their welcoming demeanor and willingness to assist guests, contributing to an overall pleasant atmosphere.
Despite some mixed experiences regarding the quality of the beds, where some guests found them comfortable while others noted issues with mattress sagging or wear, Comfort Suites Harvey remains a viable option for those appreciating its location and staff service. Addressing the maintenance and cleanliness issues would significantly enhance the guest experience at this hotel.
Hampton Inn & Suites Harvey New Orleans Westbank is highly regarded for its favorable location, accommodating staff, and overall positive guest experience. Located conveniently off the street, it offers easy accessibility while maintaining a pleasant and comfortable surrounding environment. The front desk staff consistently receives accolades for their friendly and attentive service, which enhances the experience already bolstered by the hotel's cleanliness and comfortable facilities.
Guests are particularly pleased with the spacious and clean king rooms, which contribute significantly to a satisfying stay. The comfort of the beds and pillows adds to a restful night's sleep, appealing to both individual travelers and larger groups, thanks to the available sleeper sofas in certain rooms. Minor inconveniences such as bedding preferences or room type misalignments are promptly addressed by the attentive staff.
The breakfast offerings at Hampton Inn & Suites Harvey New Orleans Westbank generally leave a positive impression, with many guests enjoying the variety and quality of food provided. Complimentary snacks and water add a nice touch to the morning routine. Although there are minor critiques regarding specific breakfast elements or service, the experience typically aligns with guest expectations for a satisfying start to the day.
Cleanliness is a standout feature, with guests frequently praising the spotless and modern atmosphere that the hotel maintains throughout the property. This attention to detail creates a serene and inviting environment, complemented by the hotel's commitment to safety and quietness.
Overall, Hampton Inn & Suites Harvey New Orleans Westbank provides a welcoming and hospitable atmosphere, where the professional and friendly staff play a key role in ensuring a pleasant stay. From the cleanliness of the rooms to the quality of breakfast and the exceptional service, the hotel offers an excellent choice for travelers seeking convenience, comfort, and peace of mind.
La Quinta Inn by Wyndham New Orleans West Bank / Gretna is frequently praised for its prime location. Guests appreciate its proximity to major highways, the Mississippi River bridge and iconic spots in downtown New Orleans and the French Quarter. The hotel's strategic positioning offers convenient access to various amenities including restaurants, malls and the cruise terminal.
The staff receives mixed reviews with many guests praising their friendliness and helpfulness, particularly the reception and housekeeping teams. However, some encounters with rudeness and unprofessionalism have been noted. The inclusion of breakfast in the room price is a plus with positive mentions of its cleanliness and selection. Yet, guests often find the breakfast lacking variety, particularly in terms of hot food options and the breakfast area itself needs better maintenance and organization.
Room conditions are a major point of concern with numerous reports of cleanliness issues, such as dirty carpets, stained sheets and unpleasant odors. Pests and bugs are a recurring issue, along with maintenance problems like broken fixtures and outdated furnishings. Despite these issues, some guests find the beds adequate and comfortable.
Cleanliness across the hotel has mixed feedback with significant complaints about the unclean conditions, pest presence and lack of regular maintenance overshadowing the few positive notes on room comfort.
The Wi-Fi is recognized for being free and easy to access, though its quality and reliability leave much to be desired. The pool area is highlighted as a clean and pleasant space, though instances of it being closed and facing cleanliness issues are not uncommon.
For families, the hotel offers a mixed experience. It provides family suites and a generally friendly atmosphere. However, opinions vary on the surrounding area's suitability for family stays. The hotel's dog-friendly policy is noted, though it comes with complaints about the overall condition and smell in pet-friendly rooms.
Overall, while the La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several conveniences, especially in terms of location and staff friendliness, there are significant areas needing improvement, particularly regarding cleanliness, room maintenance and breakfast offerings.
Holiday Inn New Orleans West Bank Tower by IHG is favorably situated for those looking to explore New Orleans without being engulfed in its bustling inner city. The hotel's strategic location near major highways, the French Quarter, and the cruise port makes it an ideal choice for travelers. Guests appreciate the ease of access to attractions and the convenience of nearby shopping and dining options, along with the comprehensive free parking offering.
The accommodations are particularly praised for their cleanliness and spaciousness. The rooms, described as well-maintained and quiet, offer modern amenities and impressive city views due to the hotel's unique circular design. Recent renovations have reportedly enhanced the comfort and overall guest experience, with many guests highlighting the exceptional comfort of the beds for a restful night's sleep.
The hotel staff consistently receives accolades for their friendliness and professionalism, contributing significantly to a positive guest experience across the board. From check-in to dining, the staff's attentiveness and willingness to assist are frequently commended, with specific mentions of individuals who have gone above and beyond in their service.
While the breakfast experiences vary, many guests find the buffet options satisfactory, appreciating the flavorful dishes and the attached restaurant's offerings. Although service can occasionally be slow during busy periods, many guests still consider the dining experience enjoyable. Dinner at the hotel's restaurant garners positive feedback for its quality meals and attentive service, with room service providing an added convenience.
The pool area offers a spacious and pleasant outdoor respite, though cleanliness and availability can fluctuate. Families find the hotel accommodating and welcoming, benefiting from amenities such as the fitness center and the easy access to popular attractions.
Overall, Holiday Inn New Orleans West Bank Tower by IHG presents a clean, comfortable, and conveniently located base for exploring New Orleans, marked by outstanding service and accommodations that cater well to both individual travelers and families.
The Bywater Suite Hotel is a hidden gem nestled in the vibrant Bywater neighborhood, offering guests a serene getaway with its peaceful surroundings and convenient access to local attractions. The hotel's location strikes a balance for those seeking tranquility away from the bustling French Quarter while still providing easy walkable access to nearby areas and planned activities. Guests appreciate the free street parking and secure gated parking options, enhancing the overall value and experience.
Visitors are consistently impressed with the spacious, modern rooms that provide a home-away-from-home experience. The accommodations feature contemporary amenities like kitchens, washers, and dryers, ensuring guests have everything they need for a comfortable stay. The clean and well-appointed spaces cater to families and groups, with multiple bedrooms and bathrooms available. Additionally, the pool and Jacuzzi offer a relaxing escape, complementing the hotel's overall atmosphere.
Consistent praise is given to the hotel's remarkable cleanliness and maintenance, with guests noting the spotless facilities and secure environment. The tidy surroundings extend to the inviting pool area, reflecting the hotel’s attention to detail and guest satisfaction. The staff further enhance the experience with their friendliness and attentive service, making guests feel well-cared-for throughout their stay.
The pool area, marked by its size and excellent condition, offers a luxurious retreat for relaxation. Guests find comfort in the tranquil, spacious surroundings, appreciating both sun and shade options. The secure gated parking adds peace of mind, allowing guests to unwind worry-free.
While some critiques exist regarding bed comfort and parking costs, the overall sentiment focuses on the quality stay provided by the Bywater Suite Hotel. The combination of modern comforts, attentive staff, and a prime location within the lively Bywater area makes it an attractive choice for travelers seeking both convenience and a peaceful retreat.
The Hampton Inn and Suites New Orleans Convention Center impresses guests with its exceptional location, close to the Convention Center and the cruise port, making it a convenient choice for both business travelers and cruise passengers. The hotel's proximity to major attractions such as the French Quarter, World War II Museum and Riverwalk Outlet adds to its appeal. The vibrant yet peaceful surroundings, coupled with easy access to the interstate and local transportation, offer a strategic base for exploring New Orleans.
The complimentary breakfast receives positive feedback for its variety and freshness. Guests particularly enjoy the selection of waffles, eggs, sausages and cheese omelets. Despite some mixed reviews about quality and consistency, the breakfast is generally appreciated for its convenience and cost-effectiveness, coupled with excellent staff service in the dining area.
Rooms at the hotel are often highlighted for their spaciousness, comfort and modern decor. Cleanliness is well-regarded and amenities like microwaves and fridges enhance the guest experience. King suites are notably spacious, suitable for large families. However, some guests report issues with dated decor, maintenance problems and inconsistent housekeeping services. Despite these concerns, the overall room experience remains positive.
Cleanliness throughout the hotel is generally praised with many guests commending the pristine condition of common areas and rooms. Nonetheless, occasional lapses in room cleaning and maintenance have been noted, requiring some attention to maintain consistency.
The staff is a standout feature, frequently described as friendly, helpful and professional. The Southern hospitality displayed by the front desk and valet personnel contributes significantly to the welcoming atmosphere. Although there are isolated incidents of less courteous service, the majority of interactions are positive.
The pool is considered small but well-maintained, providing a pleasant space for relaxation, particularly for children. Some guests appreciate the allowance of alcohol in the pool area, enhancing their leisure experience.
Valet-only parking is secure and convenient but considered expensive by many guests. At around $42 per night, the cost is a common point of contention with no self-parking options available and street parking located several blocks away.
The hotel caters well to families, offering spacious accommodations, friendly services and amenities that facilitate a comfortable stay. The beds are generally praised for comfort, although some maintenance and cleanliness issues have been reported.
As a three-star hotel, the Hampton Inn and Suites offers reliable facilities and an overall good experience, though some guests suggest updates could enhance the property. For business travelers, the hotel's location and amenities, including conference rooms and spacious, quiet accommodations, make it a practical choice.
In summary, the Hampton Inn and Suites New Orleans Convention Center provides a comfortable and convenient stay with excellent service, strategic location and family-friendly amenities, despite some areas needing attention.
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