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Summary of reviewsThe Sonesta Select Boston Lowell Chelmsford has received numerous positive reviews from guests, particularly for its convenient location, impressive room quality, and hospitable staff. Situated with easy access to major highways, the hotel provides an ideal base for both leisure and business travelers. Guests appreciate its proximity to local attractions such as UMass Lowell and various entertainment venues, all while enjoying a peaceful and quiet setting. The area around the hotel is enriched with dining options, contributing to the overall value of the location.
The rooms at Sonesta Select are highly praised for their modern furnishings, cleanliness, and thoughtful amenities. Guests frequently mention the comfort of the beds as a standout feature, which, combined with the quiet atmosphere, ensures a restful stay. Accommodations are described as spacious and well-kept, with mini-fridges, microwaves, and additional workspace enhancing convenience for visitors.
The hotel staff consistently garner commendations for their friendliness and professionalism. Many reviews highlight their readiness to assist and their ability to improve guest experiences through excellent customer service. Specific staff members have been mentioned for their kindness and attentiveness, contributing to a positive overall impression of the hospitality provided.
While the breakfast experience receives mixed feedback, many guests enjoy the quality and timing of the offerings, although some have noted the lack of complimentary options and limited selection. Despite this, the availability of Starbucks coffee and reasonable pricing are appreciated by some.
Cleanliness throughout the hotel is consistently praised, with visitors noting the immaculate conditions of both rooms and common areas. This dedication to maintaining a clean environment, along with efficient service, enhances the overall guest experience. Parking, while generally ample and secure, is subject to an extra charge, which some guests find unexpected.
Overall, the Sonesta Select Boston Lowell Chelmsford is a highly regarded choice for travelers seeking comfort, convenience, and a welcoming atmosphere, underpinned by a committed and professional team.
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