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Summary of reviewsBest Western PLUS Runway in central Dhaka is strategically positioned for travel convenience, particularly for those with early flights, given its proximity to the airport. Its location facilitates easy access to local amenities such as pubs, shops, and the Exhibition ICCB, making exploration and shopping convenient despite being in a somewhat dingy neighborhood. Guests appreciate the clean environment and the welcoming atmosphere provided by the helpful staff, commending the location for its overall accessibility and ease of movement within the city.
Regarding breakfast, guests generally enjoy the wide selection offered, which impressively combines Western and South Asian cuisines. The buffet caters to diverse tastes, with many highlighting the fantastic scrambled eggs and describing their breakfast experience as very good or excellent. However, some guests note consistency issues and suggest improvements, such as diversifying the offerings and enhancing coffee quality. Despite occasional concerns, the breakfast remains a largely positive aspect of the hotel.
The hotel rooms receive significant praise for their cleanliness and comfort. Guests describe them as nice and well-maintained, with sizes adequate for short stays. The accommodations contribute to a positive experience, enhanced by the proximity to the airport and the welcoming nature of the friendly and helpful staff. The roof terrace is also appreciated as an attractive feature.
Cleanliness stands out as a notable strength of Best Western PLUS Runway, with guests consistently complimenting the exceptional hygiene standards maintained throughout the hotel. The rooms and overall facility are described as clean and well-kept, with bedding ensuring a comfortable and pleasant stay. The hotel upholds high cleanliness standards even during extended visits, such as a 12-night stay.
The staff at Best Western PLUS Runway is widely recognized for their friendliness and willingness to assist guests, creating an overwhelming sense of hospitality. Guests frequently praise the helpfulness and welcoming nature of both the hotel and restaurant staff, contributing positively to their overall experience. The staff's dedication ensures a comfortable stay, with a few minor exceptions regarding restaurant staff cheerfulness. Overall, guests appreciate the team’s effort to provide excellent service.
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