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Summary of reviewsShining Riverside Hoi An Boutique & Spa provides a tranquil retreat slightly removed from the bustling city center, nestled near a peaceful river and rice fields. Guests appreciate this serene location, which offers a restful escape while remaining conveniently accessible to Hoi An's historic quarter and attractions, thanks to complimentary bicycles and affordable taxis. The setting strikes a perfect balance between relaxation and connection to local sights.
Breakfast is a highlight, praised for its quality, variety, and accommodating options for various dietary preferences. The friendly and attentive service complements the enjoyable dining experience, though some guests suggest expanding Western choices and improving certain items like coffee.
Rooms are spacious, clean, and beautifully decorated, offering comfort and stunning views from balconies. The beds are especially commended for their exceptional comfort, contributing to a restful stay. While some noise issues are noted, the overall atmosphere remains peaceful and inviting.
Cleanliness is a strong point, with the hotel maintaining a well-kept environment amidst charming scenery. Despite occasional minor issues, the comfort and modern design are lauded by visitors seeking a serene experience.
The staff consistently impresses with their professionalism, warmth, and proficient English, ensuring guests feel welcomed and supported throughout their stay. This exceptional service creates a welcoming atmosphere, contributing to the hotel's appeal.
The pool area is another standout feature, offering a beautiful, relaxing space surrounded by landscaped gardens. Guests enjoy lounging in comfort beside the sparkling pool, which adds to the hotel's aesthetic and tranquil ambiance.
Families find Shining Riverside Hoi An Boutique & Spa ideal for a peaceful and enjoyable stay. The hotel offers convenient arrangements and a delightful pool area that caters to guests of all ages, enhancing its family-friendly reputation.
Overall, Shining Riverside Hoi An Boutique & Spa delivers a delightful experience with its tranquil setting, exceptional service, and comfortable accommodations. Despite some minor areas for improvement, the hotel offers great value and remains a preferred choice for those visiting Hoi An, surpassing expectations typical of its four-star rating.
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