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Summary of reviewsBrockenblick Ferienpark is celebrated for its fantastic location that offers a serene and idyllic setting, perfect for nature lovers and hikers. Nestled in a quiet forest area on the outskirts of Schierke, the hotel provides direct access to many hiking trails and stunning natural scenery, including views of the Brocken and Wurmberg mountains. The tranquil surroundings, combined with proximity to a bus stop and Schierke village, make it an ideal getaway for relaxation and outdoor activities, particularly winter sports.
Breakfast at Brockenblick Ferienpark is consistently praised for its extensive, varied and delicious offerings. Guests enjoy the diverse selection available, catering to both meat-eaters and vegetarians with nutritious options to start the day well. The cozy breakfast area and the friendly, accommodating staff enhance the overall pleasant experience. The option to have breakfast in the room or pick up a breakfast box adds convenience and flexibility.
Dining at the on-site restaurant, Zwölfender, is equally commendable. The restaurant offers a cozy, rustic ambiance with a varied menu of high-quality dishes. Guests appreciate the fresh ingredients, the attentive and friendly staff and the family-friendly atmosphere. Dinner service stands out for its homey feel and despite minor issues with booking in advance or occasional wait times, the overall dining experience is delightful and satisfying.
The spacious apartments at Brockenblick Ferienpark are well-suited for families, providing ample room and practical amenities. Kitchens, dining areas and balconies with lovely views are some of the features guests find particularly beneficial. While cleanliness of the rooms upon arrival is noted, some guests have reported issues with outdated decor, stained carpets and occasional maintenance lapses. Refurbishing these aspects could significantly enhance the guest experience.
The housekeeping and general cleanliness receive mixed feedback. Although some guests find the rooms and common areas tidy, others point out issues like stained carpets, mold in bathrooms and dated furnishings, indicating a need for more consistent and thorough cleaning efforts.
The exceptional staff are a standout feature, frequently commended for their friendliness, professionalism and dedication. The service at both the reception and the restaurant is highlighted for its attentiveness and care, contributing significantly to the overall positive guest experience.
Family-friendly amenities make the Ferienpark a prime choice for those traveling with children. Spacious accommodations, supervised play areas, various child-friendly facilities and organized activities ensure a fulfilling experience for all ages. Safety measures, including on-site COVID testing, provide additional peace of mind for families.
The hotel's proximity to excellent skiing venues makes it a haven for winter sports enthusiasts. The Harz region offers various snow activities and easy access to skiing slopes. With options for ski rentals, guided trips and other winter activities, the location is perfect for a winter holiday.
However, the beds and bedding receive mixed reviews. While cleanliness and initial comfort are appreciated, issues with the condition of mattresses and sofa beds detract from the overall sleep experience, highlighting a need for upgrades.
While the value for money and the friendly atmosphere are acknowledged, it is evident that Brockenblick Ferienpark would benefit from significant updates and renovations to align with modern standards and expectations, particularly in terms of room maintenance and furnishings.
Overall, Brockenblick Ferienpark provides a cozy and nature-centric retreat with commendable service, family-friendly amenities and excellent breakfast and dining options. Addressing the noted areas for improvement could elevate the guest experience further.
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