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Summary of reviewsHotel Best Indalo is celebrated for its exceptional beachfront location in Mojácar, offering stunning sea views and easy access to a beautiful, uncrowded beach just across the street. Visitors appreciate the tranquil setting, ideal for relaxation and family-friendly stays, along with convenient proximity to local amenities like restaurants, bars and public transportation. The hotel's modern facilities, coupled with a commendable quality-price ratio, add to its appeal, as do the renovations and friendly, attentive staff.
Guests have high praise for the hotel's breakfast offerings. The ample variety and good quality of the breakfast buffet cater to various dietary needs and preferences, including gluten-free options upon request. The hot food presentation and the friendly omelette chef enhance the overall breakfast experience, making it a significant highlight of the stay.
The dinner service at Hotel Best Indalo is characterized by a diverse and high-quality buffet with themed nights, such as Mexican and gala dinners, adding a special touch to the dining experience. The attentive dining staff and the cleanliness of the dining area also contribute positively. However, some guests find the food somewhat repetitive and note the need for more vegetarian and healthier options.
Guests commend the spacious, clean and comfortable rooms, many of which offer lovely sea views and modern amenities. Housekeeping is generally efficient, keeping rooms tidy and well-maintained. A few reviews mention occasional inconsistencies in cleanliness and maintenance, but the overall comfort and stunning views are widely appreciated.
Cleanliness receives mixed feedback. While many guests describe their rooms and common areas as very clean and well-maintained, others have encountered issues with dust, mold and inconsistent cleaning practices, particularly in peak times and common areas.
The staff at Hotel Best Indalo are frequently highlighted for their friendliness and professionalism. The reception, dining, housekeeping and animation teams are all praised for their attentiveness and excellent customer service, adding significantly to the overall positive experience.
The free WiFi, however, is a common point of dissatisfaction among guests. While connectivity is reliable in the reception and pool areas, the signal is often weak or non-existent in the rooms, which poses an inconvenience for those needing consistent internet access.
The pool facilities receive mixed reviews. While guests enjoy the cleanliness and the multiple pool options, especially for children, the pools' small size and overcrowded conditions during peak times can be a drawback. Noise and the limited availability of sunbeds also detract from the experience for some guests.
The hotel's location directly on the beachfront is repeatedly praised, providing easy access to a clean, beautiful beach with clear waters, perfect for swimming and family activities. The ease of walking onto the beach from the hotel and the stunning sea views from the rooms enhance the overall appeal.
Hotel Best Indalo is particularly suitable for families, offering a wide array of children’s activities, including a mini club, playground and children's pools with slides. The enthusiastic animation team ensures that kids are entertained all day, allowing parents to relax and enjoy other hotel amenities. The family-friendly atmosphere, combined with easy accessibility and comprehensive facilities, makes it an excellent option for family vacations.
Overall, Hotel Best Indalo is favored for its outstanding location, excellent breakfast, friendly and attentive staff, family-friendly atmosphere and the convenience of direct beach access. While improvements can be made in WiFi connectivity, pool capacity and consistent cleanliness, the hotel provides a memorable and enjoyable stay for most of its guests.
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