InfoSummary of reviewsCaptain Morgan Hostel Lake Coatepeque is highly praised for its exceptional location right on the shore of Coatepeque Lake, delivering stunning views and direct access to various water activities. Guests appreciate its close proximity to jet ski rentals and ease of access from Santa Ana by bus, adding to its convenience for travelers looking to explore the area. The hostel's surroundings offer numerous spots to relax, aided by the welcoming atmosphere created by the friendly and helpful staff. The terrace provides an ideal viewpoint to take in the lake's beauty, further enhancing the overall positive stay experience.
The hostel offers a range of facilities that receive positive feedback, including a fun and relaxed ambiance perfect for meeting other travelers. The opportunity to jump directly into the lake from the restaurant or bar area, combined with drinks and food while enjoying incredible vistas, is often highlighted by guests. Many travelers note that it's a fantastic place for a peaceful retreat or an adventurous stay involving lake activities and hiking, thanks to its unbeatable location and breathtaking views.
Breakfast at the hostel generally leaves a positive impression with many describing it as very good, tasty and ample. While the service is praised as excellent, some guests note smaller portions, long waiting times and the fact that breakfast is not included in the room price. Despite these minor drawbacks, breakfast is viewed as good value, although there are suggestions for a more diverse range of dishes.
Guests appreciate the generally good food for dinner with some standout mentions for dishes like delicious chicken and massive smoothies. However, some reviews suggest that the quality of meat dishes could be improved and delays in food service are noted, as well as limited variety. Despite these points, the overall dining atmosphere and economical prices receive favorable feedback.
Accommodation at the hostel is applauded for cleanliness and comfort with many guests finding the rooms cozy and pleasant, often highlighting the beautiful balconies overlooking the lake and the cleanliness of both rooms and bathrooms. While private deluxe rooms stand out for their luxurious feel and fantastic views, dorms are noted as clean but a bit tight and in need of some renovation. Issues such as poor water pressure and limited hanging options for towels also surface occasionally.
The hostel's cleanliness is a consistent highlight with positive mentions of clean rooms, beds and shared facilities. However, some areas, like the kitchen and shared bathrooms, could benefit from more frequent cleaning. The overall clean and organized atmosphere adds to the hostel's appeal.
Staff at Captain Morgan Hostel Lake Coatepeque are frequently praised for their friendliness and attentiveness with specific staff members receiving commendations for excellent service. Management is noted for being accommodating, contributing to a welcoming and pleasant guest experience.
Reviews of the hostel's wifi indicate mixed experiences with poor connectivity in some areas such as the bar and restaurant, while other parts of the hostel offer decent access. Reliable wifi throughout the property remains a suggested improvement.
The pool area at the hostel receives positive feedback for being a great spot to relax and swim, featuring shaded areas and stone pools with cold water. Guests enjoy the natural pool and lake jump areas, despite some concerns about maintenance issues with pool water. Additional amenities like the deck and swings enhance the overall appeal.
Parking at the hostel is secure but limited and can pose challenges during busy periods, often requiring guests to wait or find alternative arrangements.
Reviews on the hostel's beds are mixed with many guests finding them comfortable and clean, but some mention issues like too-soft mattresses, discomfort from old or deformed mattresses and occasional problems with bed size.
Overall, Captain Morgan Hostel Lake Coatepeque offers a memorable stay with its stunning location, friendly staff, clean facilities and enjoyable atmosphere, despite a few areas that could benefit from improvements. Show more
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