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Summary of reviewsThe Inn at Santa Fe, SureStay Collection by Best Western, is favorably reviewed for its strategic and serene location. Close to the interstate and 15 minutes from historic downtown Santa Fe, the hotel offers convenient access to retail stores, restaurants, shopping outlets and notable landmarks like Santa Fe Skiing. The tranquil environment, enhanced by a nearby Tesla supercharger, caters well to both leisure travelers and those on early morning flights.
Breakfast at the Inn receives mixed reviews but is generally considered a highlight by most guests. Described as amazing and well-stocked, the breakfast offers a variety of fresh choices, including hot items like scrambled eggs, sausage, a pancake machine and regional specialties. While some guests noted repetitive options and limited healthy choices, the consensus leans positively towards the delicious and generous selection.
The rooms at the Inn are clean and comfortable, often appreciated for their cozy bedding, good lighting and Santa Fe-style decor. Although some rooms are smaller and noted as needing minor updates, they are well-equipped with amenities like fridges and microwaves, making them a great value for the price. The hotel maintains a high standard of cleanliness throughout, receiving numerous compliments for well-maintained and comfortable spaces, despite minor issues in specific areas like the pool area.
Staff at the Inn are frequently praised for their friendliness and efficiency, contributing significantly to an enjoyable guest experience. Front desk personnel and breakfast attendants are particularly noted for their helpfulness and accommodating nature, enhancing the overall stay.
The pool area offers a pleasant retreat for many guests, complete with a clean and refreshing pool, sauna and hot tub. However, critiques include instances of the pool being too cold, occasional closures and minor cleanliness issues. Despite these, the outdoor space, featuring amenities like a firepit, generally provides a delightful addition to the stay.
Beds at the Inn receive mixed feedback with many guests appreciating their comfort and support, while others found them too firm or noted issues with lumpy mattress pads. Overall, the beds are deemed comfortable, though experiences vary based on personal preference.
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