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Summary of reviewsHoliday Inn Express & Suites in Santa Fe impresses guests with its excellent location, accommodating staff, and superior amenities. Nestled conveniently near old town Santa Fe, the hotel provides easy access to historical sites and outdoor activities while offering a peaceful retreat away from the main road. Guests appreciate its proximity to dining and shopping options without the noise and higher costs associated with staying downtown. The hotel's clean, comfortable rooms and attentive staff enhance the overall value and experience.
A highlight of staying at this hotel is the breakfast, which receives consistent accolades for its variety and quality. Guests enjoy a delicious array of options, including hot and cold items, with standout features like the beloved pancake maker. The friendly dining staff and comfortable seating further elevate the breakfast experience, making it a delightful start to the day.
The well-maintained rooms are noted for their cleanliness, spaciousness, and modern amenities such as microwaves and fridges. Recent refurbishments add a touch of modernity, with comfortable beds ensuring a restful sleep. Even those traveling in larger groups find the accommodations roomy and well-equipped.
Exceptional cleanliness is a hallmark of this property. The hotel maintains spotless environments, from the lobby to the rooms, offering guests a reassuring stay. The diligent cleaning practices contribute to a quiet and restful atmosphere enhanced by the staff's friendly and helpful demeanor.
The hotel staff consistently leaves a positive impression with their professionalism and warmth, contributing to a welcoming environment. The team at the front desk is noted for their helpfulness and readiness to assist with local recommendations and directions, making guests feel at home.
Guests also enjoy the indoor pool and hot tub, which remain accessible year-round, adding to the hotel's appeal, especially for families. Despite occasional maintenance concerns, the availability of these amenities is often cited as a reason for returning.
Ample, easy-to-find parking is another advantage, with the presence of security cameras adding a sense of safety. Though the parking lot can feel small at peak times, it generally meets guests' needs conveniently.
Overall, the combination of a prime location, excellent breakfast, clean and comfortable rooms, and attentive staff makes Holiday Inn Express & Suites a top choice for travelers visiting Santa Fe. The hotel prioritizes guest satisfaction, providing a relaxing and enjoyable stay that many guests are eager to recommend and revisit.
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