Info
Summary of reviewsibis Southampton enjoys a prime location in the heart of Southampton, making it incredibly convenient for guests. Proximity to transportation hubs like the Southampton Central train station and National Express bus stop means easy access for travelers. Cruise passengers particularly prize the hotel's closeness to various cruise terminals and views of cruise ships from some rooms add a charming touch. Shopping, dining and local attractions are all within walking distance, contributing to a vibrant and accessible stay.
Breakfast at ibis Southampton generally receives positive feedback for its variety and value with guests enjoying a range from full English breakfasts to continental options. The buffet style is well-organized and the food is fresh and tasty, enhanced by the friendly, efficient staff. However, some guests noted occasional issues like cool food or limited selections.
Dinner experiences at the hotel are more mixed. While evening meals are commendable for their quality and flavor, service can sometimes be slow and the menu options limited. Issues such as operational challenges and occasional shortages have been reported, suggesting there is room for improvement despite the friendly staff.
Rooms at ibis Southampton are described as clean, functional and providing comfortable beds for short stays. The location is convenient and views from certain rooms are appreciated. However, the rooms can feel small and somewhat outdated with criticisms about worn carpets and less effective air conditioning. Noise from within and outside the hotel can also be an issue.
Cleanliness is a strong point with consistent remarks on the well-maintained rooms and communal areas. Housekeeping staff are praised for their high standards, although occasionally some guests mention issues like stained carpets or dated bathroom fixtures.
The staff at ibis Southampton stand out for their friendliness, helpfulness and professionalism. Many reviews highlight the positive interactions with staff members, who contribute significantly to a welcoming atmosphere. Despite occasional criticisms, their commendable service is a key strength of the hotel.
WiFi is an area needing improvement with mixed reviews about connection stability and speed. Some guests had a satisfactory experience, while others faced connectivity issues and poor information regarding the service.
Parking is convenient but receives mixed feedback. While the availability and proximity are appreciated, the additional cost for parking is a point of contention for some guests. It's generally considered adequate, albeit with occasional complaints about limited spaces and unclear charges.
The hotel's proximity to nightlife venues is a double-edged sword. It offers easy access to bars and restaurants, which is great for night owls but can result in external noise issues, particularly on weekends. The noise can detrimentally affect light sleepers despite the quietness of the hotel itself.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, there are complaints about the narrowness and occasional discomfort due to firmness or lumpy mattresses and pillows.
Overall, ibis Southampton provides a clean, comfortable stay at a fair price, consistent with its three-star rating. The hotel is generally praised for its friendly staff, advantageous location and solid service. However, improvements could be made in room updates, dining service and WiFi connectivity to further enhance the guest experience.
Show moreRead review summaries for all categories
Categories
Hotel near Nightlife Spots
