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Summary of reviewsKuster Hotel is highly praised for its exceptional central location, providing easy access to key business districts, shops, banks and other amenities, which makes it a convenient choice for both business and leisure travelers. Guests appreciate the hotel’s useful facilities such as free parking and valet services, enhancing their overall experience. The customer service is frequently commended with friendly and accommodating staff contributing significantly to guest satisfaction.
The breakfast at Kuster Hotel garners consistently high praise for its variety and quality, often described as an excellent start to the day with a selection that includes fruits and hearty fare. The breakfast setting is noted for its cleanliness and organization, while the staff’s attentiveness further enhances the experience. Guests find the breakfast comparable to offerings at more expensive establishments.
The Alfazema Restaurant at the hotel provides an exceptional dining experience, noted for its delicious and well-prepared dishes such as the Caesar Salad and winter soups. Despite some reviews mentioning minor drawbacks like the restaurant’s separate operations and occasional slow service, the overall quality of food and service remains highly regarded.
Rooms in Kuster Hotel are praised for their comfort, cleanliness and good ambiance. Though some guests mention that the furniture and decor seem outdated and in need of renovation, others have noted modernized rooms with updated decor. Spacious bathrooms and comfortable beds were frequently mentioned, although there were a few concerns about street noise and lighting.
Cleanliness is a standout feature across the hotel with guests consistently impressed by the spotless rooms and common areas. This high standard of cleanliness extends to the breakfast area, contributing to a pleasant and hygienic environment throughout the hotel.
The hotel’s staff receives extensive praise for exceptional service and professionalism, marked by attentiveness, friendliness and efficiency. The reception team is particularly highlighted for their warm and welcoming demeanor, further enhancing the overall guest experience.
Parking options at Kuster Hotel are highly appreciated, including free parking, a private covered garage and a convenient valet service. While some guests noted that parking spots could be tight, the practicality and safety of the parking facilities were positively reviewed.
The beds at the hotel are generally described as comfortable and clean with good mattress resistance and excellent bed linen adding to a favorable sleep experience. Although some guests found certain beds too soft, most reviews reflect a restful sleep complemented by the clean and well-maintained environment.
In summary, Kuster Hotel excels in its central location, high-quality breakfast, exceptional dining options, comfort, cleanliness, outstanding staff service and convenient parking. Minor areas for improvement are noted, but the overall guest experience remains highly positive.
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