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Summary of reviewsCampanile Hendaye is a well-located and convenient hotel, especially for travelers journeying between France and Spain, thanks to its proximity to the highway, train station and the French-Spanish border. It's positioned in a quiet residential area with easy access to shops and supermarkets and provides free and ample parking right in front of the rooms. Guests have found it particularly ideal for quick trips to areas like San Sebastian and downtown Hendaye.
The breakfast offerings are praised for their variety and quality, featuring fresh pastries and excellent fruit salad, though some find it a bit overpriced and occasionally lacking in replenishment. Dinner receives mixed feedback with commendations for taste and value but also criticisms concerning reservation difficulties, food quality and service inefficiency.
The rooms at Campanile Hendaye are generally spacious, clean and functional, featuring comfortable beds and essential amenities. However, the decor is dated and some rooms show signs of wear. Despite minor setbacks like dim lighting and musty smells, the well-maintained bathrooms and soundproofed rooms contribute to a pleasant stay.
Cleanliness is a frequent positive note, although there are isolated reports about mold, hair in sheets and untidiness in common areas, as well as inconsistencies in daily housekeeping service. The professional and courteous staff are often highlighted for their friendliness and efficiency, providing a warm and welcoming environment despite occasional reports of overwhelming service during busy times.
Campanile Hendaye offers reliable free wifi, although it primarily covers common areas and may not be ideal for streaming. The parking facilities are a standout feature, praised for their spaciousness and convenience with electric vehicle charging stations and secure bike parking adding extra value.
The hotel is family-friendly, offering quiet accommodations suitable for larger groups and pets, although logistical improvements could enhance the family experience. The beds receive mostly positive reviews for comfort, though some guests find them too soft or note aging issues.
As a three-star hotel, Campanile Hendaye offers standard facilities and good value for money, though some feel the pricing could be better. The concept and decor could use modernization, but guests recognize it maintains the expected quality for its rating. Accessibility features are well-implemented, ensuring ease of movement for guests with disabilities and providing a comfortable experience.
Overall, Campanile Hendaye provides a favorable stay with its strategic location, clean and functional facilities, friendly staff and convenient amenities, making it a suitable choice for travelers, families and even those traveling with pets.
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