InfoSummary of reviewsHotel El Rastro - Palacio Duque de Tamames is prominently positioned in Ávila's historic center, earning high praise for its exceptional location. Guests are delighted by the ease of access to main attractions, restaurants, cafes and plazas, as well as the close proximity to the city’s historic walls. The hotel provides a serene and quiet environment despite its central position with impressive views and aesthetic charm enhancing the stay experience. The historic renovation and comfortable, charming rooms, coupled with friendly staff, create a delightful ambiance. The accommodation of pets at affordable rates and practical amenities such as nearby parking are additional highlights.
The rooms are often described as spacious, comfortable and simple yet well-equipped with essential amenities. Cleanliness is a standout aspect with rooms and bathrooms maintained in pristine condition. Decor receives positive feedback, although some minor inconveniences such as a chipped bathtub and minor issues with air conditioning and mattress comfort were noted. Nonetheless, the overall guest satisfaction remains high with many appreciating the beautiful and clean environment that complements the hotel’s prime location.
Cleanliness and staff service are consistently commended. Guests frequently describe the cleaning standards as immaculate and superb and highlight the bright and comfortable spaces. The friendly, professional and attentive hotel staff provide outstanding service with special mentions often given to individuals like Pilar for their excellent customer care. This dedication extends to the pet-friendly policies, which many guests find remarkable. The warm and welcoming nature of the hotel staff, coupled with excellent hospitality, contributes significantly to an enjoyable stay.
Despite mixed reviews on bed comfort with some guests praising the super comfortable beds and soundproofed rooms while others note issues with old or uncomfortable mattresses, the overall comfort and cleanliness of the bedding are positively acknowledged.
A distinct feature of Hotel El Rastro - Palacio Duque de Tamames is its genuine pet-friendly approach. Pets are warmly welcomed, making the hotel an ideal retreat for pet owners. The affordable pet rates and supportive staff ensure a pleasant, stress-free stay for guests traveling with pets. This welcoming attitude has fostered a desire among visitors to return with their pets in the future.
Overall, Hotel El Rastro - Palacio Duque de Tamames provides an exceptional blend of location, comfort, ambiance and hospitality, offering great value for money and ensuring a pleasant stay for all guests. Show more
