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Summary of reviewsEshott Hall, nestled in picturesque Northumberland countryside, is a highly praised boutique hotel offering a tranquil and charming escape. Guests frequently laud its idyllic location featuring stunning original features and beautifully maintained grounds, providing a peaceful atmosphere perfect for relaxing breaks. The combination of a lovely period property, beautifully decorated general areas, spacious rooms and friendly staff makes it an excellent base for exploring Northumberland.
The breakfast experience at Eshott Hall garners positive feedback for its variety and quality. Guests enjoy well-cooked, delicious full English breakfasts in a pleasant and relaxing environment with attentive and helpful staff. However, some inconsistencies such as limited continental options and occasional lapses in quality and service are noted. Despite this, breakfast generally impresses with its taste, presentation and service.
The dining experience receives high praise with evening meals described as "very good" to "first class," complemented by a great selection of wines. The food's excellent quality and presentation, along with friendly and delightful staff, contribute to a uniformly pleasant stay. Minor criticisms include the repetitive dinner menu and occasional slow service, but the overall sentiment remains highly positive.
Eshott Hall’s rooms are beautifully furnished and spacious, providing a comfortable and well-equipped accommodation experience. Guests appreciate the large, airy rooms with lovely en-suites and period charm. Few mentions of tired furniture and room allocation issues arise, but the overall feedback emphasizes the remarkable quality and comfort of the rooms. The peaceful ambiance and elegant décor add a touch of luxury to guests' stays.
Cleanliness is generally praised with many guests highlighting the well-maintained grounds and comfortable, spacious rooms. However, there are some areas requiring improvement, such as stained carpets and cobwebs indicating a need for more attention to detail. Despite these shortcomings, the friendly and professional staff enhance the overall guest experience.
Eshott Hall's staff receive high commendation for their warmth, efficiency and professionalism, making guests feel truly valued and cared for. The attentive and helpful nature of the staff, coupled with their ability to accommodate special needs, significantly contributes to the exceptional guest experience.
While Eshott Hall offers free Wi-Fi, many guests report issues with the connectivity, particularly in rooms farther from the main area.
The beds receive mixed reviews with many guests finding them very comfortable, while some point out issues with old or lumpy mattresses. Ensuring more consistent mattress quality could further enhance guest satisfaction.
The hotel's four-star rating has mixed feedback with some guests expecting more in terms of modernisation and service quality. However, others describe it as a wonderful five-star experience, emphasizing its charming and historic ambiance.
Eshott Hall stands out as a historic and romantic retreat with beautiful grounds, elegant yet cozy atmosphere and welcoming staff. It embodies the charm of an English country mansion, offering a serene getaway ideal for couples and special occasions.
Lastly, Eshott Hall excels in being dog-friendly with numerous positive reviews highlighting the warm welcome and special treatment of pets. The hotel’s policies and dedicated staff ensure an inclusive and enjoyable stay for both guests and their furry companions.
In summary, Eshott Hall provides a charming and tranquil retreat with beautiful surroundings, excellent food, comfortable accommodations and friendly service, making it a favorite for many returning guests despite minor areas for improvement.
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