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Summary of reviewsNeustädter Hof Hotel Garni is highly regarded for its excellent location, close to essential amenities such as a supermarket and pharmacy with easy access to the town center, castle and various restaurants. Despite being centrally located, it maintains a peaceful and quiet environment, making it a convenient and restful choice for travelers. The hotel is also an ideal spot for geocaching enthusiasts and offers ample parking, enhancing its convenience further.
Guests frequently praise the breakfast buffet, noting its variety, quality and value for money. The buffet is described as abundant and hearty with a pot of coffee readily available at each table and options that cater to diverse preferences. The staff's friendliness and attentiveness contribute to a family-like atmosphere, enhancing the breakfast experience. Despite minor critiques regarding the freshness of some items and limited egg dishes, the breakfast is generally considered very good, delicious and plentiful.
The rooms at Neustädter Hof Hotel Garni are noted for their spaciousness and cleanliness. Visitors appreciate the quiet atmosphere and comfortable beds, which ensure restful sleep. Modern, well-equipped bathrooms are a common highlight, though some shower stalls could be larger. While the rooms are functional with tasteful decor and ample lighting, a few areas need improvement, specifically regarding outdated furnishings and occasional lingering cigarette smells in non-smoking rooms. Despite these issues, the overall sentiment is positive with many guests commending the cleanliness and spaciousness of the rooms.
Cleanliness is generally satisfactory with many guests praising the hotel for being very clean and quiet. The bathrooms and rooms, in particular, are often highlighted for their cleanliness. Nonetheless, some areas for improvement include stained and outdated furniture, particularly chairs and carpets and occasional spider webs indicating lapses in thorough cleaning.
The hotel staff consistently receive high praise for their friendliness, helpfulness and accommodating nature. Guests frequently highlight the exceptional service, including safe storage and charging facilities for bicycles. The reception staff, in particular, are commended for their friendly demeanor and attention to cleaning, contributing significantly to positive guest experiences.
Beds at Neustädter Hof Hotel Garni are generally praised for their comfort with several reviews mentioning that the mattresses are new and highly comfortable. However, some guests report inconsistencies, such as worn-out mattresses and noisy, creaky beds under sloping walls, particularly on the upper floors.
Overall, Neustädter Hof Hotel Garni delivers a positive guest experience with its prime location, hearty breakfast, clean and spacious rooms and exceptionally friendly and helpful staff, despite some areas needing improvement.
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