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Summary of reviewsBest Western Plus McKinney Inn and Suites offers guests a favorable experience largely due to its strategic location and friendly, professional staff. Positioned in close proximity to local attractions, shopping areas, and dining options, the hotel is an appealing choice for visitors seeking convenience and accessibility in McKinney. Its peaceful environment allows for restful stays, enhanced by the cleanliness and comfort of its accommodations.
Guests consistently praise the breakfast experience for its variety and consistently good quality, with excellent coffee further complementing the dining service. The helpful hospitality of the breakfast staff adds to a pleasant start to the day. The spaciousness and cleanliness of the rooms are highlighted, contributing positively to guest satisfaction, although occasional maintenance issues are noted.
Cleanliness remains a standout feature, with rooms described as orderly and quiet, and beds providing comfortable rest. The comforting atmosphere and friendly staff interactions enhance the overall enjoyment of stays. Beds receive positive feedback for their comfort, although a few guests mention the need for additional bedding.
The staff earns commendations for their friendliness and professionalism, particularly at the front desk and during breakfast. However, isolated dissatisfaction related to staff assistance and management is mentioned. Facility issues, such as a non-functional elevator and malfunctioning amenities, present inconveniences. Despite these drawbacks, guests who stay at Best Western Plus McKinney Inn and Suites find it a reliable and comfortable accommodation option overall.
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