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Summary of reviewsThe Best Western Eden SPA, strategically located on the outskirts of Honfleur and near the Pont de Normandie, serves as an ideal base for exploring Normandy. Despite being situated in an industrial area, the hotel maintains a quiet and peaceful ambiance, especially on weekends and features abundant parking options, making it especially convenient for travelers with their own transport or those on road trips.
The hotel provides modern, spacious and well-maintained rooms that enhance comfort with specific praise for cleanliness and modern amenities like large bathrooms, attractive decor, comfortable bedding and even Netflix on the TVs. Family rooms and those with balconies offering beautiful views are particularly appreciated, making it suitable for families and couples alike. However, some guests mentioned a need for minibars and better sound insulation.
The breakfast at Best Western Eden SPA is generally well-regarded for its quality and variety, offering a hearty buffet with an extensive selection that includes pastries, meats, cheeses, yogurts, fruits, regional specialties and gluten-free options. While some guests found it a bit pricey, the overall sentiment is positive, highlighting it as a generous and enjoyable part of the stay.
The dining experience at the hotel reveals some mixed feedback. Guests appreciate the convenience of room service at any time, but the lack of a dedicated on-site restaurant poses a challenge, especially given the hotel's remote location. The food quality is seen as average with limited dinner options, often restricted to vacuum-sealed dishes or pizzas.
The spa and pool facilities receive strong positive reviews for cleanliness and modern amenities. Guests enjoy the relaxing atmosphere of the pool, sauna, steam bath and the variety of treatments available, although some mention the additional fee for access and occasional temperature issues with the pool. The spa remains a highlight for many, significantly contributing to a relaxing overall experience.
The hotel staff is frequently praised for their exceptional friendliness, professionalism and readiness to assist. The reception team, in particular, ensures a smooth and welcoming experience, further enhancing the overall stay.
Additionally, the Best Western Eden SPA offers reliable Wi-Fi, which includes Netflix access and valuable extras like free EV charging stations, adding to the modern and eco-friendly appeal of the hotel.
Overall, Best Western Eden SPA is highly recommended for its cleanliness, modern amenities, friendly staff and overall comfort, making it a favorable choice for exploring Honfleur and the surrounding Normandy region, particularly for families and couples.
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