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Summary of reviewsHotel Liliacul receives commendable reviews, particularly for its strategic location at the entrance to Cluj. The hotel is conveniently situated near public transport, making it accessible to the city center despite its slightly peripheral position. Guests appreciate the peaceful, quiet neighborhood and the clean, welcoming atmosphere experienced throughout their stay.
Breakfast at the hotel has its highs and lows. Weekday mornings offer a good, delicious and filling breakfast at a reasonable price with four different options. However, the absence of breakfast service on weekends and the inconsistency in availability, along with the lack of complementary coffee or tea, suggest room for improvement in this area.
The rooms at Hotel Liliacul are generally praised for their cleanliness and spaciousness, particularly those featuring balconies and ample storage. Guests find the rooms and the hotel overall to be very clean, contributing to a pleasant stay. However, some reviews point to outdated furniture, small room sizes and peculiar bathroom layouts needing attention. Maintenance issues such as high windows, bad door locks and occasional insect presence indicate areas that could benefit from upgrades.
Staff at the hotel are largely seen in a positive light, often described as friendly, helpful and professional, contributing to a welcoming experience. Nonetheless, there are a few reports of less favorable interactions with specific staff members.
The hotel’s parking facilities are a significant advantage, offering secure, spacious and free parking, accommodating both standard and larger vehicles, which is a boon for guests traveling by car.
Beds at Hotel Liliacul receive mixed reviews. While some guests find them spacious, clean and reasonably comfortable, others experience issues with stability, creaking mattresses and general discomfort, suggesting variability in bed quality.
Overall, Hotel Liliacul is a well-located, clean and welcoming hotel with friendly staff, secure parking and spacious rooms, though there are aspects of its breakfast service, room furnishings and bed comfort that could be enhanced to better meet guests' expectations.
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