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Summary of reviewsHotel Avenida is highly recommended for its enviable location in the heart of La Seu d'Urgell, offering convenient access to the town's main attractions, eateries, shops and the border with Andorra. Guests also praise the ease of parking and the stunning views from its central position, making it perfect for both short and extended stays.
The hotel's staff receive glowing commendations for their friendliness, attentiveness and professionalism, significantly enhancing the guest experience with their willingness to assist and solve problems. The breakfast experience is generally positive, appreciated for its variety and quality, though some guests suggest improvements in the hot options and consider the cost somewhat high.
The restaurant impresses with its delicious and varied menu, particularly the pasta and pizza and the cozy dining atmosphere. Despite occasional high prices and inconsistent quality, the overall dining experience is satisfying.
Guest reviews of the rooms offer a mixed reflection: while praised for cleanliness, comfort and spaciousness, many note the need for updates and maintenance. Specific highlights include renovated rooms with fantastic views and adequate comfort for family stays, although some issues with outdated decor and lack of modern amenities are mentioned.
Cleanliness is mostly well-rated with positive remarks on the cleanliness of rooms, breakfast area and public spaces balanced against isolated complaints about outdated and dirty furnishings. Parking is straightforward and appreciated for its variety and convenience, contributing positively to the experience.
Families find the hotel notably accommodating with spacious and well-equipped rooms perfect for those traveling with children. However, minor issues with the provision of towels were noted.
Guest feedback on the beds is mixed with many finding them comfortable while others report issues with hardness or size. The hotel is also well-suited for business travelers, featuring practical amenities such as desks in the rooms and a good quality/price ratio.
Overall, Hotel Avenida stands out for its prime location, excellent staff service, family-friendly accommodations and practical amenities, making it a highly favorable choice for visitors to La Seu d'Urgell.
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