Capital Plaza Hotel in downtown Frankfort offers a compelling choice for travelers, thanks to its exceptional location and the welcoming atmosphere created by its staff. The hotel is conveniently situated near numerous popular attractions, including the historic downtown, Buffalo Trace Distillery and the Bourbon Trail, making it an ideal base for leisure and exploration. The pet-friendly policy and proximity to various bars, restaurants and main streets enhance its appeal, particularly for families and pet owners.
Guests frequently commend the breakfast with many appreciating the extensive buffet that caters to diverse tastes and offers a pleasant start to the day. Although there were some concerns about the variety and freshness, the clean and well-laid-out dining area, along with friendly staff, left a positive overall impression.
The rooms at Capital Plaza Hotel present a mixed but largely favorable picture. Cleanliness and spaciousness are cited as strong points with many guests finding the rooms comfortable despite their somewhat dated decor. While some aspects, like the carpeting and furniture, could benefit from upgrades, the comfortable beds and overall quiet ambiance provided satisfactory accommodations for most visitors.
Cleanliness is another area where the hotel excels with consistent praises for the clean rooms, comfortable beds and well-maintained property. Specific amenities like the mini-fridge and microwave also receive positive mentions. However, occasional lapses, such as stained sheets and carpets, were noted by some guests.
The staff at Capital Plaza Hotel receives significant acclaim for their friendliness, professionalism and exceptional service. Guests repeatedly highlight their helpfulness and willingness to go above and beyond, contributing to a welcoming and stress-free stay.
Although the pool area is generally appreciated for its size and cleanliness, its frequent closures for maintenance have left some guests disappointed. The accessible design is a plus, but the intermittent availability of pool towels and the non-operation of the bar and restaurant during certain periods were minor drawbacks.
Opinions on the beds are also divided; many guests find them comfortable and conducive to a restful night's sleep, while others report issues with firmness and mattress quality. Nonetheless, for those who experienced comfortable beds, this aspect significantly enhanced their stay.
In summary, Capital Plaza Hotel stands out for its prime location, friendly staff and overall cleanliness. The breakfast and room comfort receive generally positive feedback with some room for improvement. Despite minor setbacks with the pool and varying experiences with the beds, it remains a favored choice for those visiting Frankfort, particularly due to its convenient access to local attractions and the accommodating nature of its staff.
Best Western Parkside Inn receives glowing reviews for its well-rounded offerings and exceptional service. Nestled in a strategic location, the inn provides guests with easy access to major routes and local attractions, making it an ideal base for sightseeing and visiting Buffalo Trace. Guests appreciate the convenience of parking options and the aesthetic appeal of the main building, further enhancing their stay.
The breakfast at Best Western Parkside Inn is frequently lauded for its variety and quality, offering a diverse selection of fresh and delicious items like scrambled eggs, bacon, and more. The breakfast staff are recognized for their helpfulness, contributing to a positive morning experience. Visitors consistently rank the breakfast as among the best in-house options, showcasing top-tier provisions even amidst COVID-19 adjustments.
Rooms at the inn surpass expectations with their spaciousness and cleanliness, boasting modern conveniences like fridges, microwaves, and updated technology. Guests enjoy restful nights on comfortable beds in rooms that display meticulous attention to detail. Added features such as practical room layouts and back entrances in some rooms enhance guest satisfaction. Despite minor maintenance issues, the inn's commitment to service and hospitality is evident in their responsive care.
Cleanliness throughout Best Western Parkside Inn is commendable, with guests noting the spotless conditions of both the rooms and the facility. The modern and up-to-date ambiance creates a welcoming environment, complemented by a friendly and attentive staff who leave guests feeling well-cared for.
The staff at Best Western Parkside Inn receive high praise for their friendliness and professionalism, with special mentions for the welcoming front desk personnel, particularly Samantha. The team's warm hospitality and dedication to guest comfort underpin the exceptional experiences consistently reported by visitors. Overall, Best Western Parkside Inn stands out as a welcoming and reliable choice for travelers seeking convenience, quality, and friendly service.
Bluegrass Inn offers a delightful stay, with its prime location being a major highlight. Situated conveniently near iconic Bourbon distilleries and vibrant local attractions, it provides easy access to various amenities, restaurants, and shopping venues. The central location is ideal for both leisure and business travelers, offering simple and efficient travel with freeway access. The hotel consistently receives praise for its cleanliness, quiet surroundings, and supportive staff, making for a stress-free and relaxing visit. Ample parking and reasonable pricing further enhance the convenience and appeal of staying at this welcoming establishment.
The rooms at Bluegrass Inn are noted for their cleanliness and comfort, with consistently large, well-appointed spaces equipped with thoughtful amenities like comfortable beds and plush pillows. Although there are minor concerns about room odors and occasional pest issues, the overall cleanliness and modern facilities, including fresh paint and flooring, create a restful environment that many guests recommend.
The friendliness and professionalism of the Bluegrass Inn staff receive high marks from guests. The welcoming and efficient team, including the management and owner, demonstrate a commitment to ensuring a comfortable and satisfying stay, often going the extra mile to accommodate guests' needs.
Additionally, the pool is a standout feature, providing a well-maintained and aesthetically pleasing retreat, especially during the summer months. The saltwater pool's inviting ambiance significantly contributes to the hotel's charm, offering a relaxing after a long day of exploration.
Though the breakfast offerings at Bluegrass Inn are described as basic, with a small and occasionally cramped dining area, they are appreciated for their availability. Guests suggest potential improvements through expanded variety and a more spacious session for enjoying the morning meal.
Overall, the Bluegrass Inn delivers a pleasant experience with its comfortable accommodations, friendly staff, and favorable location, making it a recommended choice for travelers seeking a clean, affordable, and conveniently located stay.