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Summary of reviewsRamada by Wyndham Abbotsford offers a convenient location praised for its accessibility, especially for guests looking to quickly reach the highway, airport, and nearby dining options. The hotel features amenities like a pool and hot tub, adding to its appeal as a strategic base for both work and leisure.
The hotel provides complimentary breakfast, though experiences with it vary. Some guests find it satisfactory for starting the day, while others note a lack of variety and quality, with complaints about repetitive menus and basic offerings. Dietary accommodations are limited, and functional issues with breakfast appliances detract from the experience.
Rooms at the Ramada are spacious, but numerous reviews highlight significant issues with cleanliness and maintenance. Guests report outdated furnishings, stained carpets, and musty odors, alongside problems such as malfunctioning shower heads and visible damage in bathrooms. These areas, alongside shabby furniture, suggest a pressing need for renovation and thorough cleaning.
The hotel's cleanliness receives mixed feedback, with some guests appreciating clean linens but many commenting on overall deficiencies in maintenance and sanitation. Concerns include dirty carpets, unpleasant odors, and unhelpful staff, indicating the need for a deep cleaning and refurbishment to improve the guest experience.
Staff interactions are varied, with some guests praising helpful and accommodating service, particularly from certain front desk personnel and night auditors. However, others criticize the service for rudeness and inconsistency, noting a lack of professionalism and limited staff availability.
Bedding experiences at the Ramada are mixed; while some guests find the beds comfortable, many report issues with worn and sagging mattresses. Cleanliness of the bedding is concerning, with complaints about stained sheets and unclean conditions impacting the quality of sleep.
Overall, the Ramada by Wyndham Abbotsford excels in location and accessibility but struggles with upkeep in cleanliness, room maintenance, and consistency in service quality.
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