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Summary of reviewsBaymont by Wyndham Fort Myers Airport offers an enviable and convenient location, particularly for travelers using the nearby airport. The hotel’s proximity to the interstate, I-75, restaurants and shops is well appreciated and the quiet environment further enhances its appeal. Guests frequently mention the exceptional customer service and the cleanliness of the facilities as standout features.
The breakfast service receives mixed reviews. Many guests find it sufficient, varied and a convenient start to the day, especially highlighting the items like eggs, waffles, fruit and cereal. The timely availability of coffee and fruits for early risers adds to the positive feedback. However, some criticisms include limited choices, early closure and food not being replenished promptly.
Room reviews are also mixed. Positively, rooms are noted for their spaciousness and generally comfortable beds with king suites offering especially good value. However, there are consistent complaints about outdated decor, maintenance issues, cleanliness problems such as dirty carpets, mildew and unpleasant odors and lack of basic amenities.
Cleanliness across the property varies; while some guests find the rooms impressively clean and well-maintained, others report significant issues like mold, rust, dust and poor maintenance. This inconsistency suggests that cleaning standards could benefit from stricter enforcement and thorough renovations.
The staff at Baymont by Wyndham Fort Myers Airport consistently earn high praise for their friendliness, efficiency and helpfulness. They are noted for their exceptional service, particularly during check-ins and challenging times. Occasional critiques center on specific staff attitudes and a lack of logistical information.
Wi-Fi service at the hotel also receives varying feedback. Some guests experience satisfactory connectivity, but many report issues with instability, difficulty connecting devices and non-functional passwords, which impact their ability to work effectively.
The pool area, while described by some as a nice and relaxing feature, often suffers from cleanliness and maintenance issues, like unclean water and broken hot tubs. With improved care, it has the potential to be a significant highlight of the hotel stay.
Beds at the hotel also have mixed reviews with some guests finding them comfortable and clean, while others point to small, lumpy pillows, worn-out mattresses and occasional cleanliness issues, including stained sheets and pest encounters.
In summary, Baymont by Wyndham Fort Myers Airport is praised for its convenient location, friendly staff and overall potential for comfort and relaxation. However, it would benefit from addressing maintenance, cleanliness and service inconsistencies to fully meet guest expectations.
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