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Summary of reviewsElite Grand Hotel Gävle enjoys a sought-after location along the picturesque Gavle River, offering a serene yet central setting ideal for exploring the city. Guests appreciate its proximity to the central station, city center and key attractions, while the beautiful historic architecture enhances the overall experience. The rooms are praised for their spaciousness, cleanliness, modern design and comfort with many offering lovely views. Cleanliness throughout the hotel is consistently highlighted, contributing to a luxurious and welcoming atmosphere.
Breakfast at the hotel is a guest favorite with an excellent buffet offering a wide variety of delicious options, including special dietary selections, all served in a beautiful setting with scenic river views. Dinner receives similar acclaim with the restaurant noted for its delectable food, extensive menu and charming veranda dining area. Specific events, such as the Christmas buffet and New Year's Eve dinner, add to the restaurant's appeal. Service from both the bar and restaurant staff is regularly praised for its friendliness and attentiveness.
The hotel’s staff overall earn high marks for their helpfulness, efficiency and professional demeanor, enhancing guest satisfaction significantly. The free WiFi is frequently lauded for its reliability and speed, adding convenience for both work and leisure activities. Family-friendly amenities, such as spacious rooms and a play section for children, make the hotel a preferred choice for families.
However, parking can be challenging with limited spaces near the hotel and sometimes unclear communication regarding parking availability. Despite this, nearby public parking options provide some relief, though improvements in availability and safety are noted as needed. Electric vehicle users benefit from a few charging stations on-site, but demand often exceeds supply.
While bed comfort largely meets guest expectations, preferences vary with some finding the beds too hard or too soft. The hotel is deemed suitable for business travelers due to its excellent breakfast, conducive workspaces and strategic location. Accessible facilities are generally good, although a missing handrail and an occasionally malfunctioning elevator present minor issues.
Overall, Elite Grand Hotel Gävle combines historic elegance with modern amenities, making it a popular choice for both leisure and business travelers. The high standards of cleanliness, friendly staff, excellent dining options and comfortable accommodations ensure a memorable and pleasant stay.
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