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Summary of reviewsHotel Jakob in Rapperswil is celebrated for its exceptional location in the heart of the old town, providing easy access to the market square, lake, castle, train station and car parks. Despite its central location, the hotel maintains a tranquil atmosphere, allowing guests to enjoy both convenience and peace. The stylish and minimalistic decoration, paired with friendly service and stunning views, particularly of the lake and adjacent townhouse, further enhances the hotel's appeal.
The breakfast experience at Hotel Jakob consistently receives high praise for its rich and sufficient variety of fresh and tasty ingredients. Guests enjoy the selection of bread, cheese, coffee, juices and cereals. Highlights include freshly baked bread, croissants and an oat milk cappuccino. The pleasant ambiance, sometimes featuring live blues musicians and the option to dine outside with excellent coffee, add to the overall positive experience. Despite minor drawbacks noted by a few guests, the general consensus is that the breakfast is delicious, varied and satisfying.
Dining at Hotel Jakob is also highly acclaimed. The on-site restaurant offers high-quality, delicious cuisine with excellent service. The pleasant dining atmosphere is complemented by excellent music, a convenient downstairs restaurant and a fine café next door. Cocktails are particularly noted for their super delicious taste, making the dining experience not just a meal but an exceptional event.
Guests find the rooms at Hotel Jakob to be consistently clean with options catering to both basic and modern tastes. While the decor is simple and functional, rooms are often bright, spacious and equipped with necessary amenities. Some guests appreciate the lovely views of the main square. Although some rooms are smaller and less insulated against noise and a few have shared bathrooms, these are balanced by more affordable pricing. The overall impression of the rooms is one of cleanliness and comfort.
The hotel's cleanliness receives consistently high marks with immaculate rooms and bathrooms contributing to a restful stay. Both newly renovated and simply furnished accommodations meet high standards of hygiene, ensuring a pleasant environment for guests.
The staff at Hotel Jakob are praised for their friendliness, helpfulness and welcoming attitude. Guests highlight their professionalism, fluency in English and willingness to provide local tips. The consistently positive and warm interaction with the staff creates a cozy atmosphere, enhancing the overall guest experience. The dedication and hospitality of the team make stays at Hotel Jakob genuinely enjoyable.
Regarding beds, while many guests find them very comfortable and well-maintained, there are mixed reviews. Some guests find the beds in single rooms too small and mattresses too hard or pillows too flat. Nonetheless, the general sentiment is that the beds contribute positively to a quiet and comfortable stay.
In summary, Hotel Jakob stands out as a charming and conveniently located hotel with commendable service, cleanliness and dining experiences, making it a top choice for visitors seeking a comfortable and enjoyable stay in Rapperswil.
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