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Summary of reviewsThe Mariner Hotel stands out as an appealing destination for travelers, celebrated for its remarkable location in Kippford, offering superb views of the sea and estuary. The hotel’s central position is ideal for enjoying scenic walks and water activities and many guests commend the breathtaking panoramas, as well as the serene and relaxing environment.
The breakfast experience at The Mariner Hotel receives high praise for its quality and variety. Guests enjoy fantastic, well-prepared breakfasts with options ranging from cereals to hearty cooked dishes, accompanied by well-regarded coffee. The quick service and use of good produce further enhance the dining experience.
Dinner at the hotel is equally impressive with guests frequently highlighting the quality of the evening meals, including standout dishes like fish and chips. The menu is varied and well-priced, ensuring a good value for money. The hot and prompt service, along with inviting outdoor areas, allow guests to enjoy their meals while soaking in the scenic surroundings.
The rooms are consistently described as comfortable, spacious and exceptionally clean. Guests appreciate the lovely decor, the snug beds and the beautiful views over the estuary and marina. Families find the rooms accommodating and the residents' lounge offers a delightful atmosphere. While there are minor mentions of dated decor and occasional housekeeping lapses, overall, the rooms provide a welcoming and comfortable environment.
Cleanliness is a prominent feature with many reviews attesting to the spotless condition of the rooms and hotel overall. The implementation of COVID precautions contributes to a sense of safety. Although there were a few mentions of specific areas needing attention, like bathroom flooring and water pressure, the overall feedback on cleanliness remains highly positive.
The staff at The Mariner Hotel are universally praised for their friendliness, helpfulness and exceptional customer service. Guests feel warmly welcomed and often mention specific staff members, like Joe and Angela, for their brilliant and lovely service. This family-run hotel ensures a pleasant and efficient stay experience, enhancing the overall impression of a welcoming and hospitable environment.
Although feedback on the beds is mixed with many guests finding them comfy and comfortable, while others mention issues with worn-out mattresses and uncomfortable twin beds, the positive aspects generally outweigh the negative.
In conclusion, The Mariner Hotel is highly recommended for its stunning location, excellent dining experiences, clean and comfortable rooms and outstanding staff, making it a memorable and enjoyable destination for visitors.
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