Genting Highlands3.38728400,
101.77659400,
Geo38 Genting, T2-l7-p3, Jalan Permai 2, 69000 Genting Highlands(Show on Map)
7.9
Good
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Summary of reviews7Stonez Suites Geo38 Genting Highlands stands out for its strategic location, comfortable accommodations and commendable amenities, making it an ideal choice for both families and groups. Nestled in the serene Genting Highlands, the property is surrounded by numerous eateries, shops and convenient stores, providing easy access to local attractions such as Resorts World and Genting Premium Outlets. The picturesque views of the surrounding greenery and mountains add a tranquil ambiance to the stay, further enhanced by ample parking and an easy-to-navigate road network. The link bridge connecting the hotel to nearby restaurants is a convenient feature, blending accessibility with a peaceful environment.
The suites are generally well-received for their cleanliness and comfort. Guests frequently highlight the spaciousness, modern design and luxury furnishings of the accommodations with stunning mountain views providing a picturesque backdrop. Fully equipped kitchens, living areas and amenities like washers and dryers contribute to a homely and comfortable experience. While some inconsistencies in housekeeping standards were noted, the majority of reviews praise the cleanliness and maintenance of the facilities.
Guests consistently commend the friendly and helpful staff, pointing out the fast and responsive customer service. The front desk and reception staff are particularly noted for their attentiveness and ease of check-in and check-out processes. Although there were occasional suggestions for improved communication and responsiveness, the staff's overall positive demeanor significantly enhances the guest experience.
The amenities at 7Stonez Suites include a notable outdoor pool, appreciated for its warm water and well-maintained facilities, making it suitable for families and children. The gym and nearby clean restaurant contribute to a pleasant stay. Free parking is provided, although some guests find the parking layout somewhat confusing. The beds receive mixed reviews with many guests praising their comfort and suitability for families, despite a few concerns about cleanliness and arrangement.
Overall, 7Stonez Suites Geo38 Genting Highlands offers a luxurious and convenient stay with its strategic location, spacious and well-equipped accommodations and excellent amenities. While there is room for improvement in housekeeping and Wi-Fi services, the positive experiences and commendable staff make it a preferred choice for visitors seeking both relaxation and ease of access to local attractions. Show more
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Categories
Apartment with Outdoor Pool
While specific pool details are limited in the provided text, this property is located within Geo38 Genting, which is known to have outdoor pool facilities as mentioned for Geo38 Premium Suites.
Apartment with Children's Pool
This property is an apartment-style accommodation, which may offer more space and amenities suitable for families compared to standard hotel rooms.
Luxury Apartment
Apartment with Swimming Pool
Children's Pool Outdoor Pool
Apartment with Free Wi-Fi
Apartment with Parking
Accessible Apartment
5-Star Apartment
Room Types
2-Bedroom Executive King Suite with BalconyThis apartment has a tumble dryer, seating area and balcony with a mountain view. There is a living room, dining area, kitchen and en suite bathroom.
3-Bedroom Luxury King Suite with Balcony (High Zone)This apartment features a fireplace, sofa and balcony with a mountain view. There is a living room, dining area, kitchen and en suite bathroom.
Superior King Suite (High Zone)This apartment has a satellite TV and kitchenware. There is a living room, dining area, kitchen and en suite bathroom.
2-Bedroom Premier King SuiteThis apartment features a stovetop, kitchenette and microwave. There is a living room, dining area, kitchen and en suite bathroom.
Deluxe King Suite with BalconyThis apartment has a soundproofing, fireplace and balcony with a mountain view. There is a living room, dining area, kitchen and en suite bathroom.
Deluxe Family King Suite This deluxe family suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The apartment has tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a dining area. The unit has 3 beds, two of the beds are fitted at the living room
Luxury Sky Glamping Duplex Penthouse Suite with Genting ViewThis apartment features a washing machine, satellite TV, and tumble dryer. The upper floor of the unit comes with two big tents and is able to accommodate up to 3 persons. Also, there is an additional 4 Single Futons in the unit.
2-Bedroom Premier Family King SuiteThis premier family suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. The holiday home features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a dining area. The unit offers 3 beds, one of the beds is fitted at the living room
Penthouse Presidential Suite with Balcony and Genting ViewThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment includes a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit offers 3 beds and 2 futons.
Guest Reviews
7.9
Good
Location
Nestled in Genting Highlands, 7Stonez Suites Geo38 boasts a strategic location that garners high praise from its guests. The hotel is surrounded by a plethora of eateries, shops and convenient stores, making it an ideal choice for those looking to explore local culinary delights without venturing too far. The close proximity to Resorts World and Genting Premium Outlets is a notable highlight, as is the accessibility to the cable car leading to Genting.
The property's elevated position offers guests serene views of the surrounding greenery and mountains, enhancing the overall serene ambiance. While the uphill walk to nearby amenities requires a bit of effort, the location's benefits make it worthwhile. A link bridge connects the hotel to nearby restaurants, adding to the convenience.
The location doesn't just cater to dining options; it also offers a peaceful environment away from the hustle and bustle, despite being centrally situated. There's ample parking and easy access to the main road, further adding to the convenience factor. Guests appreciate the blend of a strategic, accessible location with the tranquility and scenic beauty that come with being in the highlands. Overall, 7Stonez Suites Geo38 stands out not just for its comfortable accommodations, but also for its prime positioning amidst a wealth of local attractions and practical amenities.
Rooms
The rooms at 7Stonez Suites Geo38 Genting Highlands are generally well-received for their cleanliness and comfort. Guests frequently mention the spaciousness of the units, making them ideal for both families and groups. The accommodations often feature modern and elegant designs with high-quality materials and luxury furnishings that enhance the guest experience. Several reviews highlight the stunning views, especially those facing the mountains, providing a picturesque backdrop to their stay.
The facilities are comprehensive with many guests appreciating the fully equipped kitchens, complete with microwaves and other essentials, as well as convenient amenities like washers and dryers. The large living areas and ample space throughout the apartments are repeatedly praised, adding to the overall comfort and satisfaction of the guests.
The location is noted for its strategic positioning, offering easy access to local attractions and a serene, peaceful environment. The value for money is another aspect that guests find commendable with many expressing that the quality and spaciousness of the units are worth the cost.
However, not all feedback is positive. Some guests encountered issues with cleanliness, such as dusty floors, unpleasant odors in certain rooms and reports of pests. These reviews suggest that while many units are well-maintained, there is some inconsistency in housekeeping standards.
Overall, 7Stonez Suites Geo38 Genting Highlands provides a comfortable, spacious and well-equipped stay with beautiful views and a convenient location, though guests may experience occasional lapses in cleanliness.
Beds
7Stonez Suites Geo38 Genting Highlands offers a mixed experience when it comes to guest reviews about their beds. On the positive side, many guests praised the comfortable mattresses and pillows with some noting that they found the suite with multiple beds particularly suitable for families. The bed and pillow quality were generally described as comfy, plush and clean, providing a comfortable and attractive accommodation overall. Additionally, the availability of enough beds for a larger group was appreciated.
However, there were recurring concerns about the cleanliness and arrangement of the beds. Some guests reported stained and dirty bed sheets, dusty beds and uncomfortable low-quality mattresses. Specific issues such as yellowish stains on bedsheets, pillows being too soft and the lack of a thick quilt for the extra bed were highlighted. Another point of critique was the odd bed arrangements, such as having a queen bed placed in the living room.
Despite the negative aspects, the positive remarks about bed comfort and suitability for families seem to offer a promising stay, provided that the housekeeping standards are improved.
Cleanliness
7Stonez Suites Geo38 Genting Highlands generally offers a clean and comfortable experience for its guests with many reviews highlighting the high standard of cleanliness and comfort in the rooms. Numerous guests described the units as spacious, clean and cozy and praised the clean environment as well as well-maintained facilities.
However, not all reviews were entirely positive. Some guests reported issues with dust, unclean areas and unpleasant smells, including musty odors and smoke. Specific complaints included dusty floors and cabinets, dirty sofas and a need for better housekeeping practices. Instances of finding pests such as cockroaches were also mentioned. There were also remarks about the waiting time for elevators and inconveniences with certain facilities.
While several units were praised for being clean and well-maintained, there were inconsistencies with some guests needing to clean areas themselves or request additional cleaning from staff. Overall, while the suites often meet expectations for cleanliness and comfort, attention to detail and consistent housekeeping appear to be areas needing improvement to ensure a uniformly positive experience for all guests.
Staff
The reviews for 7Stonez Suites Geo38 Genting Highlands consistently highlight the friendliness and helpfulness of the staff with many guests describing them as brilliant, courteous, warm and welcoming. The customer service is notably fast and responsive with particular praise for the front desk and reception staff who were attentive and cooperative. Guests found the check-in and check-out processes to be easy, adding to the overall positive experience.
However, there were occasional mentions of staff needing improvement in communication and responsiveness and a few instances where guests found the staff to be fairly rude or unhelpful. Housekeeping services received mixed reviews with some guests appreciating the cleanliness and others noting delays in service.
Overall, the staff at 7Stonez Suites seem to contribute significantly to a pleasant stay with their friendliness and helpfulness standing out as key positives.
Wi-Fi
Guests at 7Stonez Suites Geo38 Genting Highlands have mixed experiences with the Wi-Fi service provided by the hotel. The Wi-Fi and parking being on the same level adds convenience for visitors. Some guests reported good, high-speed, free Wi-Fi which contributed positively to their stay. However, several reviewers encountered significant issues, including unable to connect, unstable connections or no internet availability in their units. There were also mentions of the owner not providing Wi-Fi and the wireless connection being poor. Overall, based on guest feedback, while there are praises for the convenient aspects, the Wi-Fi service shows inconsistency and room for improvement.
Pool
The swimming pool at 7Stonez Suites Geo38 Genting Highlands offers a generally enjoyable experience for guests. The pool is described positively, as good, nice and even above expectations. A standout feature is the warm water pool, which many find very comfortable, particularly for children who also have a heated kiddies pool to enjoy. The gym facilities, including the pool, are noted as clean and well-maintained. Additionally, there is a nice and clean restaurant conveniently located near the pool area. However, some guests have mentioned that the main pool, which is an outdoor large swimming pool, can be too cold and could benefit from refurbishing and updating. Despite this, the overall impression of the pool area is positive, contributing to an enjoyable stay at the suites.
Parking
7Stonez Suites Geo38 Genting Highlands provides complimentary parking for guests with an allocation of two spaces per booking. Despite the advantage of having free parking, the overall experience of using the parking facilities has mixed reviews. Guests often find the parking level and layout to be somewhat confusing, making it challenging to locate the designated spaces. Although there are many parking spots available and the convenience of having parking at the same level as the units is noted, some areas could benefit from better signage, particularly in the basement parking area.
The parking spots themselves can be tight and navigating the parking circulation can be a bit disorienting due to dim lighting. While some guests found the parking very convenient and appreciated the free private parking, others reported the parking area condition as poor and described the search for a spot as a spinning ordeal. Additionally, the process of finding the assigned parking space was sometimes difficult. However, the convenience of having a dedicated parking spot is highlighted, offering relief from any parking-related stress once acclimated to the layout.
Outdoor Pool
The outdoor pool at 7Stonez Suites Geo38 Genting Highlands receives high praise from guests for its spaciousness and well-maintained facilities. Visitors appreciate the availability of warm water, making it comfortable for extended use. The pool area includes distinct hot and cold water sections, catering to different preferences. Families find it particularly enjoyable with ample space for children to swim. In addition to the large swimming pool, guests also commend the clean and well-maintained spa services available at the property. Overall, the pool area provides a pleasant and versatile environment for relaxation and recreation.
Luxury
The 7Stonez Suites Geo38 Genting Highlands offers a luxurious stay with its spacious and well-appointed accommodations. The modern concept studio apartments and luxury duplex units provide a clean and comfortable environment, making it an ideal choice for families. Guests appreciate the good decor and the overall cleanliness and tidiness of the apartments. Situated in a good location, the hotel is surrounded by many amenities within walking distance, adding to the convenience of the stay. Despite a minor issue with the freshness of the bed sheets, the apartments maintain a high level of luxury both inside and out, ensuring a satisfying and enjoyable experience for all visitors.
Yes, 7Stonez Suites Geo38 Genting Highlands has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at 7Stonez Suites Geo38 Genting Highlands.
No, 7Stonez Suites Geo38 Genting Highlands doesn't allow dogs.
Yes, parking facilities are available at 7Stonez Suites Geo38 Genting Highlands.
No, 7Stonez Suites Geo38 Genting Highlands doesn't have a gym.