InfoSummary of reviewsAkzent Hotel Am Burgholz is set in a stunning and tranquil location, surrounded by a private park and with views of the Thuringian Mountains, offering a serene environment ideal for relaxation and nature exploration. The hotel’s strategic position, just a short distance from attractions in Eisenach and Gera, enhances its appeal as a base for exploring the scenic Thuringian region. Guests particularly appreciate the attention and friendliness of the staff, who contribute significantly to the positive experience with their accommodating nature and dedication to maintaining a clean and welcoming atmosphere.
Breakfast at the hotel receives high praise for its abundant and varied offerings, featuring fresh and regional ingredients that satisfy diverse preferences. Although some describe it as simply adequate, the majority view is of an excellent and delightful morning meal. The buffet-style dinner also receives commendations for its quality and variety, though some guests feel the price could be adjusted to offer greater value.
Rooms at the Akzent Hotel Am Burgholz are spacious and modern, featuring pleasing aesthetics and balconies with park views. Family rooms are noted for their convenient setup, although there are mixed reviews regarding room size and bathroom space. Cleanliness is generally upheld throughout the hotel, contributing to the serene environment guests enjoy. However, the consistency of housekeeping services could be improved, as some guests mention less frequent room cleaning.
The hotel's staff is consistently praised for their friendliness and helpfulness, significantly enhancing the overall guest experience. Their commitment to cleanliness and guest satisfaction is evident in both service and amenities. Guests also appreciate the convenience of ample free parking. While occasional organizational issues are noted, the staff's positive demeanor ensures a welcoming stay for all visitors. Show more
InfoSummary of reviewsAHORN Berghotel Friedrichroda is widely praised for its idyllic location in the heart of the Thuringian Forest, offering stunning views and serene surroundings perfect for relaxation and outdoor activities. The hotel is an excellent base for nature enthusiasts with easy access to numerous hiking trails and convenient public transportation and proximity to the town center make it ideal for sightseeing and shopping.
Guests consistently commend the hotel for its extensive breakfast options, highlighting the fresh and delicious offerings that cater to diverse tastes. The breakfast buffet features a wide selection of high-quality food, including freshly made waffles and Prosecco and is always well-stocked and promptly replenished by friendly and attentive staff.
Dinner also receives significant praise for its variety and quality with guests enjoying a wide range of flavorful dishes. The half-board packages are particularly well-regarded and special evening events add to the charm. However, some guests note occasional lapses in food temperature and replenishment during later dining shifts.
The rooms are appreciated for their comfort, cleanliness and functionality with many offering great views and balconies. Families find the accommodations suitable, despite some noting that the rooms are outdated and in need of modernization. The hotel's cleanliness generally meets a basic standard, although specific areas like children's facilities and communal dining spaces could see improvement.
The staff at AHORN Berghotel Friedrichroda are frequently praised for their friendliness, attentiveness and helpfulness, making guests feel welcome and well taken care of. Despite occasional challenges during peak times, the overall impression of the staff is highly positive.
The swimming pool facilities are a highlight with both indoor and outdoor options that are well-maintained and family-friendly. Guests appreciate the clean, warm pools and the various amenities that cater to different age groups.
Parking at the hotel is ample and convenient, although many guests find the associated fees to be high. The hotel also offers EV chargers, adding to its range of services.
Overall, AHORN Berghotel Friedrichroda stands out as a family-friendly hotel with a prime location, excellent breakfast and dinner options, comfortable accommodations and friendly staff. While there are areas for improvement, particularly regarding room updates and Wi-Fi reliability, the hotel provides a satisfying and memorable experience for its guests. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool
Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool